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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10609 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10609 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great value....

  • James E.
  • Verified HomeBuyer
  • January 07, 2020
  • Saint Augustine, FL

exceptional superintendent....

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home sweet home

  • Donald S.
  • Verified HomeBuyer
  • January 07, 2020
  • Manor, TX

I was really pleased with the entire process. I wish they could have been a little more flexible in a few things, but overall a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Take lots of pictures of the inside and outside.

  • Tadija W.
  • Verified HomeBuyer
  • January 07, 2020
  • Maricopa, AZ

Take lots of pictures of the inside and outside. This is the most amazing experience I’ve had, during this 6 month build. It’s worth the wait to have a brand new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyable experience!

  • Ammanda M.
  • Verified HomeBuyer
  • December 20, 2019
  • Riverside, CA

This is my first home and it was a great experience working with KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Some contract problems

  • Mark L.
  • Verified HomeBuyer
  • December 18, 2019
  • Clermont, FL

Some contract problems

KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I think all homes are little over priced in Vegas no matter

  • melina e.
  • Verified HomeBuyer
  • December 18, 2019
  • North Las Vegas, NV

I think all homes are little over priced in Vegas no matter who’s the builder

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great sales and service

  • Kelly L.
  • Verified HomeBuyer
  • December 12, 2019
  • Fuquay Varina, NC

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great quality and personal service

  • Jack E.
  • Verified HomeBuyer
  • December 11, 2019
  • Henderson, NV

Love Vanessa and Sean -- extra help even when they were off that day and evening

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home

  • Rogelio J.
  • Verified HomeBuyer
  • December 10, 2019
  • Woodland, CA

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great

  • Reggie S.
  • Verified HomeBuyer
  • December 10, 2019
  • CASTLE ROCK, CO

Great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great build

  • Sherri B.
  • Verified HomeBuyer
  • December 10, 2019
  • Mesa, AZ

The house was done within the timeframe as expected. There were minimal issues with the home and all/most were fixed. If they weren’t I had contacted the office and vendors were scheduled to come out to fix those issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer service is Ecellent thus far

  • Donald S.
  • Verified HomeBuyer
  • December 04, 2019
  • San Antonio, TX

Staff has been very helpful on anything we've asked or requested. We're on the path to building our new home they way we envision it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent customer service

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2019
  • Kyle, TX

The construction and the sales team at KB Homes Stagecoach Crossing was very friendly and available to answer any question and/ or help with any request. It was a pleasure dealing with every single one of them and I would definitely recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New home review

  • Alfred H.
  • Verified HomeBuyer
  • December 03, 2019
  • Round Rock, TX

The Forman Trevor was very helpful and knowledgeable about the house as it went up and kept me abreast of which I really appreciate.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tweeks were addressed, Lots of nice little things and energy efficient

  • Michael N.
  • Verified HomeBuyer
  • December 03, 2019
  • Georgetown, TX

First off I dont like the pre-engineered lumber in the ceiling space, but all new homes are built this way. It prevents storing or walking in attic space. Second with all new homes there are tweeks that need to be addressed Travis and Ishedro made sure to take care of all these items. Third nice little features like the side fences go near the front of the house and options to add extra outlets and lights (like in the garage) were nice inexpensive options. Fourth our house (built 2019) is in an all electric neighborhood and our new energy star certified home lived up to its certification. Our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB home

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2019
  • New Braunfels, TX

The builder was really informative on the process and kept us up to date on any delays. He also responded timely to questions we had making this an overall good experience

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Wonderful experience!!

  • Keya E.
  • Verified HomeBuyer
  • November 19, 2019
  • Tucson, AZ

Miss Elaine is the best!! She made the whole experience a positive one. Even when I would get frazzled she always knew how to keep me positive and keep moving forward. It was so much fun getting to design the house and watch it build. I would recommend KB to anyone and everyone. We looked around at several other builders before choosing KB and I’m glad we did.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very satisfied, only miner finishing issues.

  • Knut S.
  • Verified HomeBuyer
  • November 13, 2019
  • Cave Creek, AZ

All the staff has very responsive to any questions we have had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our new home

  • Joseph W.
  • Verified HomeBuyer
  • November 13, 2019
  • Georgetown, TX

There are always horror stories you hear about new home builders and owners who are unhappy with their new home. Our story is NOT one of those stories. Ours was a great story, a pleasant story, a great home, and continues to be to this day. From the design studio, to KB Home Loans, to now living and loving our home - KB Home has be a surprise in the many things they have done for us and our home. The little things in the home that take a lot of the worry out home ownership. Lots of included items that you might take for granted are there so we dont have to worry about them. Sure, it's ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

concrete patio...

  • Donald W.
  • Verified HomeBuyer
  • November 12, 2019
  • Riverview, FL

patio and walkway concrete cracking...

KB Home responded:
Hey Donald, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. -James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excited New Home Owner

  • Andrew R.
  • Verified HomeBuyer
  • November 12, 2019
  • Maricopa, AZ

We love our new home. KB Homes and the building team did a great job for us. Jacquie and Chris bring value to the whole process!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great move up experience

  • Valentine E.
  • Verified HomeBuyer
  • November 05, 2019
  • SAN ANTONIO, TX

Builder provides options to design your home according to your means and several mortgage solutions to put you in your home. Also has a variety of home plans on offer

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good service well done.

  • Michael R.
  • Verified HomeBuyer
  • November 04, 2019
  • Live Oak, CA

KB is no.1 in costermer satisfaction.They are a awsome group of people.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5