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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excellent homes, great design and Quality products.

  • Mussa K.
  • Verified HomeBuyer
  • January 08, 2020
  • Riverside, CA

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Support

  • Alfred M.
  • Verified HomeBuyer
  • January 08, 2020
  • Austin, TX

The project manager (Cesar) did an excellent job in addressing our issues. He was always available, good communicator, very adaptive with the schedule, and most importantly, he ensures that the work is done correctly and that we are satisfied. Overall, I'm glad that we bought a KB Home. I truly value the excellent support.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Happy with my home!

  • Camillo I.
  • Verified HomeBuyer
  • January 07, 2020
  • SIMI VALLEY, CA

Happy with my home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Team members are friendly and always updated me regarding the

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Elk Grove, CA

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great experience

  • Raul R.
  • Verified HomeBuyer
  • January 07, 2020
  • Menifee, CA

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home and great location

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love of a starter home

  • Brandon P.
  • Verified HomeBuyer
  • January 07, 2020
  • North Las Vegas, NV

The building superintendent Dan has been amazing and salesperson kimara! Its because of there calls, honest, knowledge, insight that we went through with buying this home and loving it. I could write a book about the things they helped me with.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love my home

  • Tracy B.
  • Verified HomeBuyer
  • January 07, 2020
  • Tucson, AZ

My KB home is so gorgeous! I’m completely satisfied with my purchase and the excellent service I received from everyone at KB

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied with the service

  • Johanny C.
  • Verified HomeBuyer
  • January 07, 2020
  • Clermont, FL

Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great value....

  • James E.
  • Verified HomeBuyer
  • January 07, 2020
  • Saint Augustine, FL

exceptional superintendent....

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home sweet home

  • Donald S.
  • Verified HomeBuyer
  • January 07, 2020
  • Manor, TX

I was really pleased with the entire process. I wish they could have been a little more flexible in a few things, but overall a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Take lots of pictures of the inside and outside.

  • Tadija W.
  • Verified HomeBuyer
  • January 07, 2020
  • Maricopa, AZ

Take lots of pictures of the inside and outside. This is the most amazing experience I’ve had, during this 6 month build. It’s worth the wait to have a brand new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyable experience!

  • Ammanda M.
  • Verified HomeBuyer
  • December 20, 2019
  • Riverside, CA

This is my first home and it was a great experience working with KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Some contract problems

  • Mark L.
  • Verified HomeBuyer
  • December 18, 2019
  • Clermont, FL

Some contract problems

KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I think all homes are little over priced in Vegas no matter

  • melina e.
  • Verified HomeBuyer
  • December 18, 2019
  • North Las Vegas, NV

I think all homes are little over priced in Vegas no matter who’s the builder

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great sales and service

  • Kelly L.
  • Verified HomeBuyer
  • December 12, 2019
  • Fuquay Varina, NC

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great quality and personal service

  • Jack E.
  • Verified HomeBuyer
  • December 11, 2019
  • Henderson, NV

Love Vanessa and Sean -- extra help even when they were off that day and evening

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home

  • Rogelio J.
  • Verified HomeBuyer
  • December 10, 2019
  • Woodland, CA

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great

  • Reggie S.
  • Verified HomeBuyer
  • December 10, 2019
  • CASTLE ROCK, CO

Great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great build

  • Sherri B.
  • Verified HomeBuyer
  • December 10, 2019
  • Mesa, AZ

The house was done within the timeframe as expected. There were minimal issues with the home and all/most were fixed. If they weren’t I had contacted the office and vendors were scheduled to come out to fix those issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer service is Ecellent thus far

  • Donald S.
  • Verified HomeBuyer
  • December 04, 2019
  • San Antonio, TX

Staff has been very helpful on anything we've asked or requested. We're on the path to building our new home they way we envision it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent customer service

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2019
  • Kyle, TX

The construction and the sales team at KB Homes Stagecoach Crossing was very friendly and available to answer any question and/ or help with any request. It was a pleasure dealing with every single one of them and I would definitely recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New home review

  • Alfred H.
  • Verified HomeBuyer
  • December 03, 2019
  • Round Rock, TX

The Forman Trevor was very helpful and knowledgeable about the house as it went up and kept me abreast of which I really appreciate.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tweeks were addressed, Lots of nice little things and energy efficient

  • Michael N.
  • Verified HomeBuyer
  • December 03, 2019
  • Georgetown, TX

First off I dont like the pre-engineered lumber in the ceiling space, but all new homes are built this way. It prevents storing or walking in attic space. Second with all new homes there are tweeks that need to be addressed Travis and Ishedro made sure to take care of all these items. Third nice little features like the side fences go near the front of the house and options to add extra outlets and lights (like in the garage) were nice inexpensive options. Fourth our house (built 2019) is in an all electric neighborhood and our new energy star certified home lived up to its certification. Our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5