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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB home

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2019
  • New Braunfels, TX

The builder was really informative on the process and kept us up to date on any delays. He also responded timely to questions we had making this an overall good experience

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Wonderful experience!!

  • Keya E.
  • Verified HomeBuyer
  • November 19, 2019
  • Tucson, AZ

Miss Elaine is the best!! She made the whole experience a positive one. Even when I would get frazzled she always knew how to keep me positive and keep moving forward. It was so much fun getting to design the house and watch it build. I would recommend KB to anyone and everyone. We looked around at several other builders before choosing KB and I’m glad we did.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very satisfied, only miner finishing issues.

  • Knut S.
  • Verified HomeBuyer
  • November 13, 2019
  • Cave Creek, AZ

All the staff has very responsive to any questions we have had.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our new home

  • Joseph W.
  • Verified HomeBuyer
  • November 13, 2019
  • Georgetown, TX

There are always horror stories you hear about new home builders and owners who are unhappy with their new home. Our story is NOT one of those stories. Ours was a great story, a pleasant story, a great home, and continues to be to this day. From the design studio, to KB Home Loans, to now living and loving our home - KB Home has be a surprise in the many things they have done for us and our home. The little things in the home that take a lot of the worry out home ownership. Lots of included items that you might take for granted are there so we dont have to worry about them. Sure, it's ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

concrete patio...

  • Donald W.
  • Verified HomeBuyer
  • November 12, 2019
  • Riverview, FL

patio and walkway concrete cracking...

KB Home responded:
Hey Donald, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. -James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excited New Home Owner

  • Andrew R.
  • Verified HomeBuyer
  • November 12, 2019
  • Maricopa, AZ

We love our new home. KB Homes and the building team did a great job for us. Jacquie and Chris bring value to the whole process!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great move up experience

  • Valentine E.
  • Verified HomeBuyer
  • November 05, 2019
  • SAN ANTONIO, TX

Builder provides options to design your home according to your means and several mortgage solutions to put you in your home. Also has a variety of home plans on offer

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good service well done.

  • Michael R.
  • Verified HomeBuyer
  • November 04, 2019
  • Live Oak, CA

KB is no.1 in costermer satisfaction.They are a awsome group of people.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Staff are very professional, courteous, friendly, knowledgeable, and respectful!

  • Paul H.
  • Verified HomeBuyer
  • November 02, 2019
  • Denver, CO

Every staff members, from construction to sales and loan services, were extremely friendly, courteous, and respectful. Their professionalism and knowledge were very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home and process

  • Steven H.
  • Verified HomeBuyer
  • October 31, 2019
  • Pflugerville, TX

KB Home did a great job working with us and helping us even after we moved into the home. Their process was easy to use and they were usually quick to respond to issues we have.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A Great Experience

  • Annie B.
  • Verified HomeBuyer
  • October 30, 2019
  • North Las Vegas, NV

Working with Gena made me feel at ease from the beginning to the very end

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New Home

  • Kathleen M.
  • Verified HomeBuyer
  • October 29, 2019
  • Tucson, AZ

We are very pleases with our new home. The only reason I didn’t give a higher grade on the workmanship is that I feel whoever laid our tile eas a city cares less. There are all kinds of steaks that won’t clean properly because The grout and cement was done either too fast or carelessly. Some streaks won’t come out and I’m still finding areas that need special attention.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - All great

  • Nagapandi M.
  • Verified HomeBuyer
  • October 29, 2019
  • Sacramento, CA

All great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy customer

  • Karin Z.
  • Verified HomeBuyer
  • October 29, 2019
  • Live Oak, CA

Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing customer service and superb value for my money!

  • Monique M.
  • Verified HomeBuyer
  • October 01, 2019
  • Katy, TX

Amazing customer service and superb value for my money!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

great workmanship

  • Andrew J.
  • Verified HomeBuyer
  • September 30, 2019
  • Aubrey, TX

Builder and design center was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I’m pretty happy with the construction supervisors for attending to my questions and concerns.

  • Sy M.
  • Verified HomeBuyer
  • September 28, 2019
  • Las Vegas, NV

You can always discuss your opinions and suggestions and you will always get frank and honest answers and receive a satisfactory solution to your concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Customer

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Goodyear, AZ

Best experience I’ve ever had

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nearly 100%

  • Anthony P.
  • Verified HomeBuyer
  • September 24, 2019
  • Maricopa, AZ

We're still familiarizing ourselves with everything in our home. We only have an issue with towel bars and grab bars in the shower. Very cheaply made and grab bars are tarnished already. Originally we didn't want them installed so we could purchase our own. They insisted on installing them. When we have nice Moen faucets with a lifetime guarantee on the finish, why cheap out on the accessories. That said, it's somewhat of a minor thing and we are very happy with our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience overall

  • Heather G.
  • Verified HomeBuyer
  • September 24, 2019
  • Bulverde, TX

All and all a very good experience building a KB home. The only disappointment was if you finance through KB, they do not offer a bi-monthly payment feature.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Home

  • Corey H.
  • Verified HomeBuyer
  • September 24, 2019
  • Buckeye, AZ

Great home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

721 Desert Senna Ave

  • Roseller R.
  • Verified HomeBuyer
  • September 17, 2019
  • North Las Vegas, NV

Gena R made the home buying experience from KB Home very pleasant and memorable. She assisted us from the time we toured the model home to the handling of the keys after we close. She continued to send us weekly updates (with photos), and responding to every one of our numerous questions promptly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5