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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11020 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Met expectations.

  • Steve M.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

The overall homebuying process with KB was great, I had an amazing “A-Team” with Justin and Daniel. Finish work such as drywall, paint, trim, ect. could have had a little more quality and care implemented within the work, but overall met expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience for 1st time home buyer

  • Amit N.
  • Verified HomeBuyer
  • April 22, 2023
  • Stockton, CA

I highly recommend KB Homes they communicated and educated very well. Josie and Harvey were nice people to work with. Mike and Daniel have been great with logistics and taking care of us.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KBHOME HAS IMPRESSED ME!

  • Kerry B.
  • Verified HomeBuyer
  • April 21, 2023
  • San Antonio, TX

Very much impressed with the experience I had with KBHome. Really stepped up their game. The things that came standard with the house is upgrades with other builders. Their timing on the house build was precise and the management, sales and project managers were always on hand for questions and updates. Highly recommend KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience overall

  • Nicholas S.
  • Verified HomeBuyer
  • April 21, 2023
  • Hughson, CA

Our entire team from KB homes that we dealt with, including Dawn, Richard, Phillip and Ruben were amazing. They made the process very easy and communicated very well. They ensured our home was done to our liking.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great home buying experience! I’ve recommended KB to my friends.

  • Lionel Joseph P.
  • Verified HomeBuyer
  • April 20, 2023
  • Menifee, CA

The entire process from initial purchase to final move -in was very easy.The builder’s team did what they promised. They updated and responded to us in a timely fashion. Home buying can be quite stressful but KB made the process less so.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great service

  • James L.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

My new home buying experience was exceptional. The professionalism, expertise and the use of technology and all the process went smooth and efficient.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Feelings about buying at Kb homes

  • Janet S.
  • Verified HomeBuyer
  • April 19, 2023
  • Youngsville, NC

Janice made herself available and answered all questions knowledgeably. Ian was also responsive and prompt with any issues I had. Both were very professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Cesar A.
  • Verified HomeBuyer
  • April 19, 2023
  • Davenport, FL

I love the new house but I have to tell that my walls material are not a good quality, also I think that the streets at this neighborhood are too narrow, and finally the room closets are too small.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

N/A

  • Robert R.
  • Verified HomeBuyer
  • April 19, 2023
  • Maricopa, AZ

We got a lot of emails for other buyers from the loan people.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Extraordinary Experience

  • Elmer M.
  • Verified HomeBuyer
  • April 19, 2023
  • Aurora, CO

KB Home was the best experience in buying my first home. I had ti opportunity to choose every detail and make my home unique. From start to finish, every process was done professionally. Everyone was on top of everything to make sure my home turn out, my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our journey was exciting on purchasing a new home with the family

  • Baldwin B.
  • Verified HomeBuyer
  • April 18, 2023
  • Lathrop, CA

Our sale person Kelly has a great personality and very helpful on purchasing our new home made the family feel comfortable with all the questions the family had to ask. Michael our inspector was very helpful with the family went over all the things to know about the house and checking all appliances ,electrical and plumbing Both Kelly and Michael answer all the things we need to know and responsive when needed Thanks you kb homes and people involved with our journey on purchasing our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Ben

  • Rochelle C.
  • Verified HomeBuyer
  • April 18, 2023
  • San Pedro, CA

Ben made our new experience buying a home wonderful. Always there to answer all our questions and concerns. We have had a wonderful time buying our new home. Thanks KB homes we have told all our friends of this smooth and pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Wes and Juan are great to work with and follow through with everything they say

  • Jeffrey S.
  • Verified HomeBuyer
  • April 18, 2023
  • Bulverde, TX

Great working with real professionals.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB values their relationship with their Customers

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2023
  • Mascotte, FL

The KB Home buying experience was amazing. The process was seamless and I felt very confident going into my new home purchase. All of the team was very caring and ensured to address any concerns I had were taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home but some issues

  • Michael Alexand R.
  • Verified HomeBuyer
  • April 12, 2023
  • Hudson, FL

My home-buying, loan, and showroom experiences were outstanding with KB Home. The trouble I had with KB Homes was the completion of my home. The home was three months late, and my project manager was not listening to my concerns. I moved in this February, still have several problems still not been resolved. KB homes are working to fix these issues but the process is very slow. However, my family and I do love our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Noland

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2023
  • Henderson, NV

Sean, Jennifer, Stephanie and Noland have did an excellent job with getting the as well as checking on us to make sure we are satisfied with our home purchase. I must say , WE ARE EXTREMELY SATISFIED...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Ferdinand M.
  • Verified HomeBuyer
  • April 11, 2023
  • Henderson, NV

Overall we’re happy of our brand new house.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Great first time experience with kb home

  • Steve N.
  • Verified HomeBuyer
  • April 06, 2023
  • Kent, WA

Their customer service is excellent. The entire staff is prompt and responsive and has been wonderful to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Thank you Nick, Bert & Chad

  • Raymond L.
  • Verified HomeBuyer
  • April 05, 2023
  • Lincoln, CA

The staff was excellent in all aspects of providing customer service. They responded quickly to answer questions and resolve minor issues. They promptly answered phone, emails and text messages.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Proud to be with KB!

  • Mohammad I.
  • Verified HomeBuyer
  • April 05, 2023
  • Middleburg, FL

Moved into a new house. Loving it. Best part is the warranty. Issue occurs right? But the Superintendents made my life happy. Quick fix of any issues ,,,,not many but amazing customer service by these guys.....(FYI-Sales person is not getting this rating,,dont want to talk about him)

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB experience

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Henderson, NV

I have bought a couple of homes in my lufe and this by far was the vest experience. The consistent communication from the KB offices, finance and project manager were great. The customer service to resolve issues post closing is impressive as well.

KB Home responded:
Wow, thank you so much for sharing your positive KB Home experience with us! We appreciate your kind words for our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Close to perfection

  • Jesijane S.
  • Verified HomeBuyer
  • March 31, 2023
  • Las Vegas, NV

Close to perfect but once we moved in the responsiveness to issues stop. I’ve never heard from the manager. Hire a 3rd party inspector before closing to get the import bigger stuff taking care of before moving in. Overall the staff I worked with on day to day are amazing. (Loan officer & sales are amazing)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

A Hard-Working and Reliable Company!

  • Thandra R.
  • Verified HomeBuyer
  • March 29, 2023
  • North Las Vegas, NV

The KB Construction crew is very hardworking and responsive to issues! They have a ton of work on their hands at all times and can still find the time ensure all homebuyer needs are satisfied. They also reach out to make sure that tasks are finished when workers are sent to complete tasks.

KB Home responded:
Thank you so much for sharing these kind words with the team here at KB Home, Thandra! We appreciate you taking the time to share this journey with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales personnel and others were excellent

  • Mabel W.
  • Verified HomeBuyer
  • March 26, 2023
  • Hudson, FL

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home, Mabel!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4