KB Home Reviews

Overall had a great experience with the KB team.

Too many unnecessary delays that prolonged the building process.

Overall it was a good experience

Eventhough I had hit a few bumps along the way building the home, Elysia my sales advisor helped me through every step. We were able to fix all the issues in my home and she kept the communication going. I'm very grateful for her help and now I get to enjoy my very first home! Thank you all KB workers for helping my home get to my expectations.

David was very good. He explained and walked through the process with us every step of the way.

Building process took longer due to COVID and shortage of materials and workers. Overall we are happy with our new home. KB employees were absolutely fantastic!

The entire KB Homes team has amazing customer service.

I had a great experience with the building team during the construction process. We have had a meeting every week to follow every detail

I appreciated how responsive each member of the team was throughout the process!

We are happy overall with our home purchase. The staff Trina and Steve are wonderful help for all you’re needs with the buying experience before and after

Good value for the price paid to a new home, the sales and customer service team are very friendly and helpful!

Kb Home is the best campany in the world

Quality of workmanship & materials is the worst. All the money spend on upgrade are absolute waste of money and time. Build quality is so poor in comparison to other builders, are horrible. My first experience with KB Home was worst, so I will never buy in future and will not recommend any one to buy from KB Homes.

We love our KB Home. As soon as we stepped into the model we knew this was “it”. We had been looking for some specific features and the home has them. The studio process was so fun! We enjoyed choosing the finishes that would truly make this house our home. It’s a neat experience to watch your home built from the ground up. Our Superintendent, Wes, was fun and extremely helpful.

This experience was great, it had ups and downs like most things do, but it was mainly because of covid. Covid had slowed things down and had a lot of things on back order, just like most places. But this builder still pushed through and completed my home. Working with this builder was great! The staff, Jeff, and everyone involved with getting my home made it amazing as well.

Working with the people, all the way from first contact to last, was a good experience. We have had houses built before but have never been as well pleased. KB has met out every need, question, and concern with care and efficiency. I felt I was always in the middle of decisions and information. All in all, it was a very wonderful experience.

We looked at a lot of different builders and if you're looking to build a home, KB Home should be your first, last, and only stop.

Very happy with our home.

Darin was a fantastic project manager.

Overall my experience with sales and finance were great. However the workmanship and follow up are very poor I still have issues with my home that should have been addressed prior to closing.

Super intendent was amazing! They have great customer service after you close.

Excited to buy a new home again with KB since first experience was unforgettable however it was the worse experience ever. Beginning was all good and sweet but the ending was a nightmare. From Walk through to after service was unprofessional and unacceptable.

The overall experience was good. I wish the processing time could have been fast but keeping in mind the material shortage and city issues it was Ok.

We’ve already had several work teams come out within just a month of closing and still need so much more. Plus when they did come out, they used the wrong color grout. Have had a replacement window for over a month and no one to replace it and our attic door doesn’t even shut. Would not buy from KB again.

Poor quality materials, lack of craftsmanship, slow response, unwillingness to take responsibility for issues brought to builders attention.