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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Awesome community , location and beautiful houses.

  • Naitik S.
  • Verified HomeBuyer
  • September 17, 2019
  • Newark, CA

Awesome community , location and beautiful houses.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding value and support

  • Kris R.
  • Verified HomeBuyer
  • September 17, 2019
  • West Melbourne, FL

Great details friendly service building a community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Leonilo A.
  • Verified HomeBuyer
  • September 16, 2019
  • North Las Vegas, NV

The reason I gave 4 stat of value for the price paid, a better quality of clothes shelving should been used instead of just ordinary wire shelving. Also, the garage should have been painted completely with white color instead of unfinished.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jose P.
  • Verified HomeBuyer
  • September 10, 2019
  • Vallejo, CA

The whole buying experience was pleasant and all my questions were answered in a timely manner, my only complaint would be that the builders do not include irrigation hook ups for the back yard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Jason B.
  • Verified HomeBuyer
  • September 10, 2019
  • Universal City, TX

The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Jose C.
  • Verified HomeBuyer
  • September 10, 2019
  • Saint Cloud, FL

Is always a great experience to see the construction process since the beginning.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all over good

  • Davinder B.
  • Verified HomeBuyer
  • September 10, 2019
  • Roseville, CA

all over good

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience with KB homes!

  • Charlotte M.
  • Verified HomeBuyer
  • September 10, 2019
  • Cary, NC

I would highly recommend working with KB Homes. We had a great experience and are enjoying the house very much. The workmanship is very high quality as are the building materials were used. Any minor problems we have had have been fixed quickly and without trouble. Throughout the building process the work site was kept incredibly clean and we were free to visit as much as we wanted to check on the progress. The house was completed right on schedule. The building superintendent for our neighborhood has been amazing to work with and has made our entire experience easy. Any complaints we have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Outstanding

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Aurora, CO

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :)

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant experience

  • Bill L.
  • Verified HomeBuyer
  • September 03, 2019
  • Hutto, TX

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Positive First Buying Experience

  • James R.
  • Verified HomeBuyer
  • August 28, 2019
  • Austin, TX

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Communication During Build

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2019
  • Castle Rock, CO

Overall, very happy with home except for too many outside and garage stairs (6) for a ranch home. Also, porch handrails do not come sanded so plan on homeowners doing that themselves. Otherwise, good work and done quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thoroughly pleased.

  • Patrick D.
  • Verified HomeBuyer
  • August 14, 2019
  • Castle Rock, CO

We were thoroughly pleased with the process from sales to design and construction. Our KB sales and construction manager contacted us weekly from permitting through closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB @ Viewpoint

  • Jeffrey T.
  • Verified HomeBuyer
  • August 13, 2019
  • San Marcos, CA

Very pleased with the purchase and the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Thanks for the excellent support.

  • Birju S.
  • Verified HomeBuyer
  • August 06, 2019
  • Pearland, TX

Thanks for the excellent support.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Service quality is good, final product too.

  • Ivana F.
  • Verified HomeBuyer
  • August 01, 2019
  • Katy, TX

Service quality is good, final product too. Just upgraded materials are somewhat over priced.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Positive experience

  • Lisa J.
  • Verified HomeBuyer
  • July 31, 2019
  • Houston, TX

Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I exceptionally would like to praise Ms Gena for her constant

  • Elisa C.
  • Verified HomeBuyer
  • July 31, 2019
  • North Las Vegas, NV

I exceptionally would like to praise Ms Gena for her constant updates towards the construction of my new house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The quality of the products and the work is excellent.

  • Marcelo L.
  • Verified HomeBuyer
  • July 25, 2019
  • Jacksonville, FL

The quality of the products and the work is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Excellent Service!

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2019
  • Menifee, CA

I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • July 23, 2019
  • Surprise, AZ

Tim was excellent - very responsive!! Excellent to work with!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied Overall

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2019
  • Austin, TX

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great priced homes for new builds

  • Kerry S.
  • Verified HomeBuyer
  • July 17, 2019
  • Live Oak, CA

Very reasonably priced for new builds. Low maintenance, solar included

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5