KB Home Reviews

Great experience working with KB Homes. Made my very first home purchase easy and stress free.

Buying in a pandemic with multiple supply chain issues was a challenge. I was kept up to date about any & all delays. Any issues & concerns were quickly addressed. I’m enjoying my new home & I appreciate all the effort that many placed into the process.

Throughout the process they were responsive, attentive and diligent. We never feel neglected. Very pleased with your services. Thank you all.

I had direct contact with my contractor and sales representative which made the building process much easier.

Kathy and Danny were there every step of the way during this process to us purchasing our forever beach home . We appreciate the great communication and due diligence to make sure everything was perfect !! Thank you Carla and Frank Adams

Excellent experience and communication between contractors, seller and buyer was outstanding. Thanks KB we are loving our new home.

Im grateful with the overall outcome…

Overall everything is ok, but my main concern is the backyard right side of wall it’s too low compared to all other walls on my neighbors.

Kb homes warranty is great. The only issue are the 3rd party companies they use to fix problems can take awhile to get done. Marco electric didnt show up twice when scheduled.

We had been in the market looking for homes and ran across many that were more expensive, older and smaller. KB Homes had the perfect home for us (we are a large family). With all of the customization options, we now have our own unique (forever) home. We couldn't be happier.

Smooth process. I didn't need an Agent.

Thanks Thanks Thanks Thanks Thanks

Great experience from start to finish

I can’t wait to be able to swim in pool

Build a relationship with the Team and all things will go smooth.

Sign for our home on 20 August and after 5 appointments we still have not received the dishwasher washed that we paid for. Just not a priority they put in a temporary one and Whirlpool just gives excuses on why they don’t deliver one. This is really Unacceptable!

Would recommend to friends and family. Very likely to purchase another home from KB.

I had a great experience with KB. Everyone from the sales staff to the lending staff to the construction staff was professional, friendly, knowledgeable and responsive. Whenever I called or texted with a question or concern I received a response the same day, usually within minutes! And my new home is exactly what I hoped it would be. I couldn’t be more pleased.

Issues with construction take too long to be corrected. Construction manager is eager to help with issues, but once he passes the information to higher up, it seems to drag on.

Final result was a nice home with a few flaws. The process getting there was slow, poorly managed, significantly delayed and a last minute mad dash allowing for small flaws to be easily overlooked. Perhaps that's the strategy of the builder. Overall the project seemed chaotic with poor project management resulting in tons of contractor rework because someone isn't familiar with scheduling and order of operations to build a home. There were multiple instances where the proceeded with the project without a prior step completer. For example, hanging drywall without complete electrical resulting in drywall patches with mismatched textures. Or insulating the attic without complete electrical resulting in the electrician removing or destroying attic insulation. ... More

The general contractor here is exceptional! His caring and responsiveness made this the best home buying experience! Even after closing he is helping me with the little things I’m noticing!!

Experience with the home readiness was very bad. Lot of issues has been raised during the entire process but it was not addressed. Loan closure was the worst experience compared to everything. I was expecting a call from customer manager at least with an apology for what has happened but it never happened.

wonderful sales team, very responsive and willing to help

Great overall value but average workmanship.

Experience with KB homes was good if it was not for the delays caused due to covid pandemic