KB Home Reviews

Great and awesome working with KBhomes

Everyone is super professional, knowledgeable, made this process easy to navigate! Tonya B kept me informed , and put a lot of extra work, even in her days off! Thank you!

My sales rep, Sara S., was absolutely wonderful. She was very responsive and attentive to any issue or question i had, even on her off days.

Overall we had a great experience with KB home

The entire experience was great and staff is always there every step of the way for the entire process

Enjoyed working with all of KBs employees. They were helpful in building our new home.

From start to finish the entire process was smooth and full of communication. I was very involved in the process, and when I had a question or issue, it was answered in a timely manner. Very happy with my experience and happy with my home.

Everyone is very nice and communicative. We loved our experience and even after we got in the home, they didn't stop communicating with us about our experience and how they would make it better.

Need supervision during and after work done during construction.

Right from sales team to customer service all have been great in our purchasing experience!

The best place to build your house and really good costumer service

Many things did not go as planned with building our home. When a change needed to happen or something was prolonged it took for me the buyer to ask questions and find answer and no one ever knew what was what.

Adam was great at answering questions and preparing my wife and I to be great first time home buyers. He continued his hospitality even after we had acquired the keys!

First time home buyers great overall experience

Good overall experience, professional and responsive staff

Could be better if a better team and quality assurance is enforced. Could be better if a better team and quality assurance is enforced.

The attentiveness from the beginning till end from the viewing to the little things that needed to be fix. Brad was great always remembered our name the show room experience was great and Rich with customer support. We were definitely surprised with The overall experience. KB has the right people in place. They definitely took care of us.

The entire process was great. Everyone from sales to financing to construction was professional and on point. Each department answered questions as they arose and were in lockstep every step of the way. Overall it was a great experience and I would buy with them again.

We love our new home.

good price,great quality materials,great location

Now homes is beautiful design and affordable prices. I am recommended kb home for new buyers .everything’s is perfect with wide range of options

The quality of service is amazing, very professional, I recommend KB, can not go wrong, their work is right from the beginning.

The customer rep, Ryan, for the builders that were actually building the home was great. Very informative, helpful, and responsive. There were a lot of minor fixable issues and overall some quality issues with the home. Things like scuffed baseboards, dents and small holes in the walls. A lot of it seems addressable and nothing major where it woule be unfixable has been seen or found. This is a review a couple months into closing so it will have to wait and see how the place holds up in a couple of years. I’ extremely happy with how responsive the builder is at addressing issues found in the home. ... More

I will say this from my title you can tell my experience was great with the individual departments above. However from the building process and dealing with the building superintendent that was my less desirable experience. KB needs to perform an overall of their building superintendent department and provide proper training. Building superintendents are suppose to be project managers and should be able tell customers exactly what’s going on with their home during the process. It took my house 11 1/2 months to be completed and that time included the closing date being pushed back 2 times. I understand COVID slowed things down but as a buyer things could’ve been handled better. And let’s be clear I was not one of those customers that was hard to deal with. I actually was very accommodating until my limit had been reached. I wish I could included individual names but the departments above from my title thank so much for everything and I wish each of you the best in the future. ... More

The best plase to build your huse and realy good costumer service