KB Home Reviews

We love the new home!! Iman was so warm and helpful in providing us weekly updates. She always called us back and helped resolved our issues in a timely matter! Devin is also great and extremely knowledgeable throughout the walk through process! He followed up and got all our items resolved at closing!!

Better make sure you get all your final adjustments taken care of before you sign the final papers because at least one of the construction managers will ignore you after that!!!

Everyone I worked with made the experience an enjoyable one.

My experience was pretty good.

Nearly two months in and I still have a broken garage. Not all my knobs for my cabinets are installed. It took over a month to provide a missing air filter.

Dean my KB homes customer service contact was awesome, he always answer my concerns and got back to me ASAP!

The homes has a greater Quality and the team is a great people's and following you after give your Key to move .The community is very nice and quiet.

Very good overall. Will recommend

Everyone was responsive and helpful in the home buying process.

She was helpful, personable, returned calls timely, and we appreciate her!!!

The builder was very attentive and understood that the house represented not only a monetary but also an emotional investment. He responded to my concerns accordingly.

KB is good and home building went well since we are going through covid

The lack of preparation and completion of the house at closing. KB offering money at closing to meet or boost quarterly numbers is not really a good approach when trying to deliver a quality product.

KB Home provided the worst home buying experience a builder could give. The workmanship is horrible (still having the house fix after 2 months of being closed) and even the pending items list at closing is still pending. I was given the wrong cooktop twice and I am still waiting on my new one. Holes on the wall, showers leaking, doors in bad condition, door knobs falling off, outdoor panels popping up, painting pealing, electricity problems, to name a few. Most of it has been blamed on COVID, but COVID cannot be faulted for bad workmanship. I was told that other buyers are going through the same experience (how is that making the situation better?). I had to spend money to live in a Airbnb for almost 2 months because they were not being honest with the information. With the unnecessary money I spent, I could have put another down payment for another house or bought furniture and pay at least 3-4 months on my mortgage. I was left homeless with my family and I was the one that ended up with all the expenses. Will never recommend, I do not like the community, and unfortunately I do not like my house due to the experience KB Home made me go through. ... More

We did everything virtual and love how our home turned out.

From signing the contract to moving in it was an overall great experience! All the team members worked together to achieve a high level of customer satisfaction! Great job KBHS!

It was fantastic and simple that made my experience so easy

KB's integrity and social responsiveness.

Our KB Homes buying and building experience was fantastic. All people involved were knowledgably, supportive, and caring. Sales agent was responsive and communicated weekly about the status of our house. All others involved were easy to get ahold of and eager to help and make any changes or explain everything.

Great experience with staff. Thanks

They will guide you until the end. They are always willing to help if there’s any issue or problem. KB Homes is highly recommended!

Great design studio experience and absolutely loving home!

I am Simply Satisfied and Blessed!

This builder is very responsive!! There were challenges with materials due to the pandemic, but KB was with us every step of the way!!!

Our Sales Representative and Construction Supervisor were great to work with.