KB Home Reviews

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house

The experience was good.

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

Daniel made this experience GREAT!

Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.

Over all everything has been good

Overall a good experience! Some bumps along the way, but it was mostly expected. People at the sales office tired hard to be helpful, but there are a few miscommunications and mistakes which took a lot of time to correct. On the other hand, KB home offers a good value for homebuyers with a lot of basic amenities included in the price, especially if you are a first time home owner.

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

We love our new home. The team has been prompt to take care of some small issues.

All KB we worked with were great.

My experience with KB has been almost perfect. I absolutely love my home! That being said, as the days and weeks go by something pops up that needs correction. I’ll make 1 call or send 1 email to my CM or Sales manger and I’ll usually hear back from the trade by tbe end of the day. Home building is never a perfect process and I 100% get that! It’s nice to know I have a team like Carmelo & Robert behind me. I have 100% confidence that any and all minor issues will be corrected! I can’t say enough amazing things about Carmelo, Robert & the team behind them

there is nothing i wish to add now

The overall process was fairly painless and the staff was very responsive to my questions and needs.

The people are professional and respectful.

Excellent experience. Caring and respectful customer service. Great financial options.

Great experience. Builders are excellent and detail oriented receptionist is very helpful.

Overall definitely deserves 5 stars. Very good quality, trust worthy, and the team responds to issues promptly. Highly recommend!!

We had a great experience with KB Home sales group and design. Throughout construction, they kept informing us about the progress on a weekly basis and few months prior to completing construction, KB Home loans and home insurance kept us aware of what’s coming up during the closing process. As far as the quality of workmanship and materials used versus the value of the price paid, we think that they could have done better using some more upgraded materials.

SALES REPRESENTATIVE - NAZ is responsive until we completed our sale but KBHOME credits were not given as expected and upon checking lookslike policies were changed after initiated our talk so we thought like KB HOME should have stick to their words regarding the closing credit. LOAN ORIGINATOR - DERRICK is helpful and provides us required details upon checking with him whenever needed. Construction Manager - Always responsive and provides us the updates quickly

I would recommend a KB Home.

My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!

Great home. Jayjay J.

The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets thrown into my backyard constantly from the construction crews. Biggest downside so far. ... More

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders