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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

New Haven

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Ontario, CA

We moved in to our new condominium recently and it has been a warmth of solace which KB home has provided. Our minor concerns have been addressed structurally speaking, and grateful for the extra attention rendered to make it worthwhile living. Thank you KB for the beautiful experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It was a good experience

  • Anthony Kevin M.
  • Verified HomeBuyer
  • April 15, 2025
  • Riverview, FL

It was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Love our new home

  • Dalia Karina M.
  • Verified HomeBuyer
  • April 15, 2025
  • Casa Grande, AZ

We love our new home, quality of materials need to improve however, the house is beautiful!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

SANDRA

  • Sandra Chi-Tak N.
  • Verified HomeBuyer
  • April 02, 2025
  • Elk Grove, CA

FROM SALES TO AFTER-MOVE-IN MAINTENANCE, ALL STAFF/PERSONNEL WERE VERY FRIENDLY AND SUPPORTIVE. THEY PROVIDED PROFESSIONAL SERVICES. THEY TRIED TO MAINTAIN GREAT BUSINESS RELATIONSHIP. I HIGHLY RECOMMEND.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First time home owner

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2025
  • San Antonio, TX

It’s an excellent starter home

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Honest people and very easy to work with.

  • Hunter Allen L.
  • Verified HomeBuyer
  • February 12, 2025
  • Surprise, AZ

I purchased a starter home so it won’t be the latest and greatest but the home itself is awesome. The people you work with to get your home are extremely accommodating and accessible throughout most hours of the day. I will say, Anthony and Mechelle are phenomenal to work with and can provide you with an easy and smooth experience. Anthony especially is awesome to work with and goes above and beyond to make sure you enjoy your new home and to fix anything that was previously missed. Michelle provided a seamless experience to move into the home and also seems to love her job. Great duo to get ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Pedro G.
  • Verified HomeBuyer
  • February 07, 2025
  • Von Ormy, TX

The loan personal had the experience to help u buy n helpful

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

GREAT EXPERIENCE

  • Jon R.
  • Verified HomeBuyer
  • February 05, 2025
  • Vail, AZ

OVERALL NO COMPLAINTS. IT WAS A PRETTY PAINLESS PROCESS.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Laurel Oaks New Home

  • Mary B.
  • Verified HomeBuyer
  • January 27, 2025
  • Apopka, FL

I love my new home, but there are things that I wish could be changed. I think going to the design center is too early in the building process. Also, there should be more time between the first and second visit, in case you want to change your mind. Also, there should be more options where it comes to the kitchen design. I am very pleased with all the staff I have dealt with, I have had quick response to all my questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

A

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2025
  • Round Rock, TX

I will recommend this builder

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Valentine and Pete.

  • Charles Wesley A.
  • Verified HomeBuyer
  • January 09, 2025
  • Lakeland, FL

it was a great experience and learning in process of purchasing the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall it has been a great experience

  • Jeanne M.
  • Verified HomeBuyer
  • January 02, 2025
  • Austin, TX

Please read any and all previous reviews.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great buying experience

  • Robert J.
  • Verified HomeBuyer
  • December 13, 2024
  • Manor, TX

The sales team including Ryan was very helpful in giving us truthful information about the community, home, and KB in general. Brooke helped us zero in on our loan and Jorge was the go-to for construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great experience for a first timer.

  • Esteban Andre G.
  • Verified HomeBuyer
  • December 06, 2024
  • Tolleson, AZ

First time homeowner, great experience. Answered and solved all my questions and concerns.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Experience

  • Reginald W.
  • Verified HomeBuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Mr

  • Dereje I.
  • Verified HomeBuyer
  • November 22, 2024
  • Las Vegas, NV

All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Andrea P.
  • Verified HomeBuyer
  • November 19, 2024
  • Round Rock, TX

The experience was good.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Happy purchase

  • Reid Salvo W.
  • Verified HomeBuyer
  • November 15, 2024
  • Clermont, FL

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Daniel

  • Brandon Shaun N.
  • Verified HomeBuyer
  • October 21, 2024
  • Lake Elsinore, CA

Daniel made this experience GREAT!

KB Home responded:
Thank you for taking the time to share these kind words with Daniel and the rest of our team, Brandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Overall Great Quality Home!

  • Kelly L.
  • Verified HomeBuyer
  • October 16, 2024
  • Round Rock, TX

Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Jason

  • Jason C.
  • Verified HomeBuyer
  • October 16, 2024
  • Jacksonville, FL

Over all everything has been good

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • October 07, 2024
  • Las Vegas, NV

Overall a good experience! Some bumps along the way, but it was mostly expected. People at the sales office tired hard to be helpful, but there are a few miscommunications and mistakes which took a lot of time to correct. On the other hand, KB home offers a good value for homebuyers with a lot of basic amenities included in the price, especially if you are a first time home owner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Mr Ikechukwu

  • Ikechukwu I.
  • Verified HomeBuyer
  • October 05, 2024
  • Georgetown, TX

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Thank you Hannah!

  • Brisa Z.
  • Verified HomeBuyer
  • October 02, 2024
  • San Antonio, TX

We love our new home. The team has been prompt to take care of some small issues.

KB Home responded:
Congratulations on your beautiful new home! Thanks for sharing these kind words with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Friendly answer all questions quickly

  • Myles M.
  • Verified HomeBuyer
  • September 18, 2024
  • Hockley, TX

All KB we worked with were great.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5