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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10609 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10609 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excellent and satisfied experience of home buying

  • Saumyadeep H.
  • Verified HomeBuyer
  • June 12, 2024
  • Cypress, TX

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

KB Home responded:
We're thrilled to hear that you're happy with your experience working with the team here at KB Home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall everything is good.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Manor, TX

Overall everything is pretty good.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Everyone, sales, customer service, construction manager were great.

  • Marilyn F.
  • Verified HomeBuyer
  • June 06, 2024
  • Vail, AZ

House completed on date promised. Quick response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Amazing

  • Amer J.
  • Verified HomeBuyer
  • May 26, 2024
  • Chino, CA

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

KB Home responded:
We're thrilled to hear that Nancy and the rest of the team here at KB Home was able to provide such a pleasant experience for you, Amer!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Response to fix something.

  • Derick A.
  • Verified HomeBuyer
  • May 17, 2024
  • Spring Valley, CA

Costumer service is on point !!!

KB Home responded:
We're glad to hear that you had a positive experience working with the team here at KB Home, Derick!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Xiaogang C.
  • Verified HomeBuyer
  • May 17, 2024
  • Oceanside, CA

Good job very nice

KB Home responded:
Thanks so much for taking the time to share your positive experience with us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very simple.i had no problem great team.jeannet colin was excellent.

  • Sheena S.
  • Verified HomeBuyer
  • May 15, 2024
  • Las Vegas, NV

It was great everyone was excellent.jeannet colin was very helpful.

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Sheena!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

What??

  • Angelina T.
  • Verified HomeBuyer
  • May 08, 2024
  • Alvin, TX

Needed better design on backsplash. Should have at least one safety handle in master tub since no stepin shower. One closet seems to have no purpose, no shelves, no rod??? Normal 84" drapes/ curtains don't fit?? Otherwise, very nice.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good experience

  • Victoria P.
  • Verified HomeBuyer
  • April 30, 2024
  • Lemon Grove, CA

Buying prosess is smooth

KB Home responded:
We're glad to hear that you had a good and smooth experience working with our team, Victoria!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Experience was very pleasant for us.

  • Daniel D.
  • Verified HomeBuyer
  • April 24, 2024
  • Phoenix, AZ

The entire process was straightforward.

KB Home responded:
We're thrilled to hear that you had a pleasant experience working with our team, Daniel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New house new life

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • BOERNE, TX

Westley was knowledgeable, prompt, helpful and kind. Financial part was stressful but now it’s done and glad it’s over. The house overall is great. Love the layout and neighborhood. We are about 2 months into living in the house and still haven’t had some issues addressed that we’re acknowledged in walk through. Hoping to get them taken care of soon.

KB Home responded:
Congratulations on your new home! We appreciate you taking the time to share your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • Thay Diem K.
  • Verified HomeBuyer
  • April 17, 2024
  • Winchester, CA

CJ is awesome. He always responds and resolves issues as soon as possible. Everyone is very helpful. Thank you KB Home

KB Home responded:
We appreciate you sharing these kind words with CJ and the rest of our team, Thay!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our experience with KB Homes has been nothing short of exceptional.

  • Aibek R.
  • Verified HomeBuyer
  • April 03, 2024
  • Denver, NC

From the moment we stepped into the KB model home office and met Marbelia, our experience with KB Homes has been exceptional. Marbelia patiently walked us through every detail, answering our questions and making us feel confident in our decision to purchase one of their houses that was ready to move in. Navigating the financing process can often be a source of stress and uncertainty, but thanks to Anthony and Tara from KB Home finance, our experience was remarkably smooth and efficient. They worked tirelessly to ensure our financing went through quickly, with minimal back-and-forth ...

KB Home responded:
Thank you so much for taking the time to share your exceptional KB Home experience with us, Aibek!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It was very smooth.

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2024
  • Santa Clarita, CA

Loved the journey with KB home, they did a great job!

KB Home responded:
Thanks for taking the time to share your smooth KB Home journey with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home buying experience

  • Estrellita V.
  • Verified HomeBuyer
  • March 24, 2024
  • Las Vegas, NV

I could not have asked for a better company in our purchasing my first home in Nevada. The services provided were great and so was the price of my home.

KB Home responded:
Congratulations on your new home, Estrellita! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Abel

  • Abel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lockhart, TX

It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB

KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Trusted builder and good customer service

  • Oleg K.
  • Verified HomeBuyer
  • March 19, 2024
  • Roseville, CA

KB Home keeps us updated during construction and getting in touch after signing off.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Oleg!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home very happy with it

  • Larry Neil H.
  • Verified HomeBuyer
  • March 12, 2024
  • Plumas Lake, CA

Great buying experience from start to finish

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Larry!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great Buying experience

  • Zachary S.
  • Verified HomeBuyer
  • March 12, 2024
  • Las Vegas, NV

Loved the design studios and the updates as the house was being built. Jon was awesome through the whole thing

KB Home responded:
We're thrilled to hear that you had such a positive experience working with Jon and the rest of the KB Home team, Zachary!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Easy to work with.

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2024
  • Lake Elsinore, CA

Thank you for the easy process.

KB Home responded:
Thank you so much for taking the time to share your positive experience with us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Leslie

  • Leslie M.
  • Verified HomeBuyer
  • February 07, 2024
  • San Marcos, CA

The customer service after the purchase of the home and moving in, has been wonderful. Alan, Flor and Troy have been great to work with.!!!

KB Home responded:
We're glad to hear that you're so happy with your experience working with Alan, Flor, Troy, and the rest of our team, Leslie!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Home Buying Experience at Tour 18

  • Muriel W.
  • Verified HomeBuyer
  • February 06, 2024
  • Humble, TX

Construction manager and warranty manager did a great job solving problems.

KB Home responded:
Thank you so much for taking the time to share your home-buying journey with us, Muriel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Team assigned to my purchase was great to work with!

  • Thomas Mitchell J.
  • Verified HomeBuyer
  • January 30, 2024
  • Menifee, CA

Sales consultant Kelly was fabulous, always kept me up to date.. Daniel the construction supervisor was great to work with, very responsive and kept me up to date with weekly notifications..

KB Home responded:
We're thrilled to hear that Kelly, Daniel, and the rest of the team here at KB Home were able to provide such a positive experience for you, Thomas!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great

  • Cepeda R.
  • Verified HomeBuyer
  • January 23, 2024
  • Jacksonville, FL

Everything was great and Madison was awesome.

KB Home responded:
Thank you so much for sharing your awesome experience with Madison and the rest of the KB Home team, Cepeda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great overall

  • Justin L.
  • Verified HomeBuyer
  • January 09, 2024
  • Winter Haven, FL

Everyone was very helpful, kind and very professional. Definitely would recommend KB Homes to everyone looking for a home

KB Home responded:
We're thrilled to hear that our entire team was able to provide such a professional experience for you, Justin!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4