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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great experience

  • Thay Diem K.
  • Verified HomeBuyer
  • April 17, 2024
  • Winchester, CA

CJ is awesome. He always responds and resolves issues as soon as possible. Everyone is very helpful. Thank you KB Home

KB Home responded:
We appreciate you sharing these kind words with CJ and the rest of our team, Thay!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our experience with KB Homes has been nothing short of exceptional.

  • Aibek R.
  • Verified HomeBuyer
  • April 03, 2024
  • Denver, NC

From the moment we stepped into the KB model home office and met Marbelia, our experience with KB Homes has been exceptional. Marbelia patiently walked us through every detail, answering our questions and making us feel confident in our decision to purchase one of their houses that was ready to move in. Navigating the financing process can often be a source of stress and uncertainty, but thanks to Anthony and Tara from KB Home finance, our experience was remarkably smooth and efficient. They worked tirelessly to ensure our financing went through quickly, with minimal back-and-forth ...

KB Home responded:
Thank you so much for taking the time to share your exceptional KB Home experience with us, Aibek!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It was very smooth.

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2024
  • Santa Clarita, CA

Loved the journey with KB home, they did a great job!

KB Home responded:
Thanks for taking the time to share your smooth KB Home journey with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home buying experience

  • Estrellita V.
  • Verified HomeBuyer
  • March 24, 2024
  • Las Vegas, NV

I could not have asked for a better company in our purchasing my first home in Nevada. The services provided were great and so was the price of my home.

KB Home responded:
Congratulations on your new home, Estrellita! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Abel

  • Abel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lockhart, TX

It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB

KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Trusted builder and good customer service

  • Oleg K.
  • Verified HomeBuyer
  • March 19, 2024
  • Roseville, CA

KB Home keeps us updated during construction and getting in touch after signing off.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Oleg!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home very happy with it

  • Larry Neil H.
  • Verified HomeBuyer
  • March 12, 2024
  • Plumas Lake, CA

Great buying experience from start to finish

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Larry!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great Buying experience

  • Zachary S.
  • Verified HomeBuyer
  • March 12, 2024
  • Las Vegas, NV

Loved the design studios and the updates as the house was being built. Jon was awesome through the whole thing

KB Home responded:
We're thrilled to hear that you had such a positive experience working with Jon and the rest of the KB Home team, Zachary!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Easy to work with.

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2024
  • Lake Elsinore, CA

Thank you for the easy process.

KB Home responded:
Thank you so much for taking the time to share your positive experience with us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Leslie

  • Leslie M.
  • Verified HomeBuyer
  • February 07, 2024
  • San Marcos, CA

The customer service after the purchase of the home and moving in, has been wonderful. Alan, Flor and Troy have been great to work with.!!!

KB Home responded:
We're glad to hear that you're so happy with your experience working with Alan, Flor, Troy, and the rest of our team, Leslie!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Home Buying Experience at Tour 18

  • Muriel W.
  • Verified HomeBuyer
  • February 06, 2024
  • Humble, TX

Construction manager and warranty manager did a great job solving problems.

KB Home responded:
Thank you so much for taking the time to share your home-buying journey with us, Muriel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Team assigned to my purchase was great to work with!

  • Thomas Mitchell J.
  • Verified HomeBuyer
  • January 30, 2024
  • Menifee, CA

Sales consultant Kelly was fabulous, always kept me up to date.. Daniel the construction supervisor was great to work with, very responsive and kept me up to date with weekly notifications..

KB Home responded:
We're thrilled to hear that Kelly, Daniel, and the rest of the team here at KB Home were able to provide such a positive experience for you, Thomas!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great

  • Cepeda R.
  • Verified HomeBuyer
  • January 23, 2024
  • Jacksonville, FL

Everything was great and Madison was awesome.

KB Home responded:
Thank you so much for sharing your awesome experience with Madison and the rest of the KB Home team, Cepeda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great overall

  • Justin L.
  • Verified HomeBuyer
  • January 09, 2024
  • Winter Haven, FL

Everyone was very helpful, kind and very professional. Definitely would recommend KB Homes to everyone looking for a home

KB Home responded:
We're thrilled to hear that our entire team was able to provide such a professional experience for you, Justin!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Mrs

  • Hajra I.
  • Verified HomeBuyer
  • January 02, 2024
  • Cypress, TX

Business with kb and their team was a good experience

KB Home responded:
We're glad to hear that our team provided such a good experience for you, Hajra!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home Upgrades

  • Sridhar Reddy V.
  • Verified HomeBuyer
  • December 28, 2023
  • Clovis, CA

I like the overall buying experience with KB Home and the upgrades that included when I bought the Spec home. The team I worked with are professional and friendly

KB Home responded:
We're thrilled to hear that you liked your KB Home experience, Sridhar! Thanks for sharing with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Jeffrey C.
  • Verified HomeBuyer
  • December 27, 2023
  • Manor, TX

We had a great experience working with KB Homes on the purchase of our first house. James in sales was very accommodating to help find the right home for us. He was knowledgeable of the whole process so there were no surprises. Elizabeth in KB home loans was great to work with. She spent time answering my questions and making sure I understood expectations.

KB Home responded:
Congratulations on your first house, Jeffrey! We're thrilled to hear that James, Elizabeth, and the rest of our team were able to provide such a great experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Octavio

  • Octavio N.
  • Verified HomeBuyer
  • December 13, 2023
  • San Antonio, TX

Everything fine Thanks for all

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Octavio!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Team was great and responsive

  • Tanner O.
  • Verified HomeBuyer
  • November 28, 2023
  • Meridian, ID

Had no issue with communication, team was responsive and always happy to help. Stark contrast to other builders in the area

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Tanner!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Dakota Scott B.
  • Verified HomeBuyer
  • November 22, 2023
  • Menifee, CA

I had a great experience. The superintendent Daniel did a great job with staying in contact and working on my concern that I had. Overall everyone with the KB team did a great job.

KB Home responded:
Thank you so much for taking the time to share your positive experience with Daniel and the rest of our KB Home team, Dakota!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB First

  • Andrew M.
  • Verified HomeBuyer
  • November 07, 2023
  • Chino, CA

Overall, a very seamless home buying experience with KB. The mortgage process was by far the smoothest I have ever experienced. Weekly updates related to home build were nice personal touches. KB "upgrades" I personally wouldn't consider upgrades and recommend buyers to go with only the basics as it's cheaper to replace door handles, faucets, etc. than to mortgage it for 30 years. The cabinet company used by KB is average at best. Our cabinets slope 1/2 inch from left to right, which you cannot see or notice, but discovered when adding backsplash. Cabinets have splits or open seams. KB is ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Awesome!

  • Michael Ayodeji S.
  • Verified HomeBuyer
  • October 18, 2023
  • Henderson, NV

Had a great experience from entering into contract to execution and closing.

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home, Michael!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Extremely professional customer service!!!

  • Dennisted D.
  • Verified HomeBuyer
  • October 04, 2023
  • Valley Center, CA

I am totally impressed with the team KB homes who help me choose and complete all necessary action to get through to our buying experience. Not the first time we purchased a new construction house but the customer servuce are next to none. Unfortunately there are some issues in the house since day one when we moved in. From the new installed appliances, breakers, lights, outlets to name a few. Not what I expect for a brand new house. Buying is already a stressful process and issues at the start really not what I expected. Luckily, there are customer service staff ready to support our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

staffs are professional

  • Tita B.
  • Verified HomeBuyer
  • October 03, 2023
  • Henderson, NV

not happy with the workmanship.....

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

My overall experience was outstanding.

  • Patricia James S.
  • Verified HomeBuyer
  • October 03, 2023
  • Winchester, CA

All the personnel I came in contact with, was experience in their work and very knowledgeable. The home builders responded to my calls in a timely manner.

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Patricia!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5