KB Home Reviews

Provided great service throughout with updates on everything they did!

The kitchen cabinet (style and color) selection was not to our liking. There was very limited choice. In the end, we had to repaint the whole cabinetry. Also within month of moving-in, one of the cabinet drawers door fell down - poor quality and materials.

Everyone is helpful, accomodating and always willing to answer our questions

The sales department pressured the construction team to meet an end of quarter deadline to boost their sales for the quarter. We closed on 8/31/21. THE HOUSE WAS NOT COMPLETED!!! There were major punch items like large holes (12'x9") cut into the wall to access the HVAC unit that was not repaired, cabinets were still being completed while we were waiting for utility companies days after closing. Home was "cleaned" before home was "complete" leaving grit and dust all over the floors and countertops and plenty of dirt on the carpets. The communication from the mortgage representative was non-existent. We dealt mainly with his assistant who repetitively asked for the same information over and over. I had to call the mortgage broker inside our 30 day window from closing about our 30 day rate lock, he never tried to reach us. ... More

Wonderful, professional staff answered questions and resolved issues with speed and efficiency. This process was made easy by the folks at KBHomes

We are happy with our new home. Thanks Michael, Richard and Arnolad. They are very nice person. After moving, if you have any issue, Arnoald is always happy to help. Thanks to whole team.

Our home buying experience was smooth and we were excited every step of the way.

Great process covid was a big deal but they push through and got it done great experience I’m satisfied

KB does a great job of problem solving and keeping their promises!

The help I got made everything easier from the KB family.

Deb in sales was great!

DON'T BUY KB! YOU WILL NEED TO FIX AND REMODEL YOUR ENTIRE HOUSE AFTER CLOSING. CHEAP MATERIAL! WORKERS DON'T CARE HOW THEY INSTALL APPLIANCES. I CLOSE MY HOUSE ON AUGUST 31ST, 2021 AND TILL TODAY MY OVEN DOESN'T WORK, MY DISHWASHER, AND THE I CAN CONTINUE...

Workmanship was rushed and corners were cut. There instances where workmanship was decent, KB ended up using cheap or worn material. I was told "nothing is going to be perfect" multiple times where there were chipped rocks in our stone, warped areas in our roof, soft spots in our floor, paint to cover over chips on doors, and etc. I understand making a profit but mistakes were made multiple times over where if done correctly the first time it would have saved time and money.

We closed at the end of August and the house still has many punch list items that have not been addressed.

Overall the process was a good experience but the communication from our superintendent was not very good. Felt like we were in the dark most of the time. We had to ask questions and initiate all communication.

Dalton and kevin made this experience great if not for them i wouldnt have bought home.

From start to finish, my experience was more than great, I was living in new jersey when I started looking around Florida to see, who could build me and my family a new house, and that's when I meet Carol , she gave me an experience of a lifetime, I got pictures every week, I watch my home been built from star to finish, the process took about 9months, and it was well worth it thanks kB your secret is out, you guys are the best home builders in central Florida, and the price, was just right, thanks Edwin, thanks Carol, thanks kB

Very happy with my Kb home , customer service was great !

while we bought a model home, when we moved in there were a few issues and the team was quick to not only fix every issue. They did another complete walk through the house and made several other notes on minor issues and were quick to fix them all, even though we said it was ok.

From start to finish it was a great experience. Bryan our Sales Rep was an absolute rock star.

The contractor Mike was great through the whole process. He answered every question and solved every problem before they came about. Melissa with the mortgage was also fantastic. She helped and answered all our questions.

It’s a nice area and the closing part was confusing because when we get our key the person does not know about it they worked hard to get the deadline. Overall it’s okay experience a lot of place to grow. And also hopefully the communication and responsiveness will get better.

Builder took care of details that needed to be addressed to deliver the property on time

We had an amazing experience purchasing our home through KB! We are so thankful for our new home and beautiful community we live in!

I really enjoy the new house that I bought.