KB Home Reviews

This is my second house with Kb and always a good experience over all

Overall, I am happy with my new home. I am disappointed with the inconsistent communication with the warranty department. I was supposed to meet my rep after a month It's been almost 2 months and still not scheduled. The workmanship is a bit disappointing. I have two walls that are bowed. couple drywall returns around the windows were crooked and had to be fixed. I have a broken kitchen drawer and it feels like attention to detail was ignored. My Superintendent has been great! He's the reason I scored KB as high as I did. He fixed quite a bit that warranty should have handled. Some of these things are minor but communication can be improved. ... More

La ubicación de esta casa fue genial,

Our sales Rep Ann was absolutely amazing! She is always there to answer questions and always provided weekly updates. Jon and Leah the PMs were awesome they provided weekly updates and helpful tips and were very knowledgeable. This KB team at the Hills is an All Star team!

The KB home studio in San Antonio was the most exciting process of building my home, I got to customize my home which sets KB home home builders apart from other builders building in their price range

The Sales Representative was excellent. The Loan representative was excellent. Most of personal that I met was very good. They keep their word on making sure the work they promise got done.

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

Satisfied with the product so far. Thank you Adrian. He was very helpful in the process

Builders supervisor Daniel was outstanding I revised a weekly update on him and he quickly responded to my questions and work request, Ms Sara Sosa she is very helpful and very professional in every aspect.

From start with Sherry Scanlan, Glenn and Sherry making the loan close it was one of the best home buying experiences. Thank you

I’ve paid for two months of solar panels that were supposed to be activated within 8-12 weeks after closing. It's been 8 weeks and now SoCal Edison is saying 12-16 more weeks. My current electric bill is going be over $400! I am strictly restricting my family from using electricity but yet still have a $400 bill. I can't sustain this for three to four more months!

Everything well done. Great support thank you

My home purchase experience with my new KB home was very professional. The entire KB was available for all my queries and concerns. All my inquiries were answered in a timely manner by a KB team member including my loan officer.

I would not like to share with my neighbors

Kept us up to date on progress of the build

The builder forgot to put a vent in the master bath. It reached 115 degrees today. The master bath has not vent so it was just as hot. Contacted the builder to complain.

Jeff, our KB Home sales rep extended our closing date in order to accommodate our difficulty in selling our previous home.

My home buying experience took a bit longer than expected but well worth the wait! Reed was very professional and responsive to my concerns and was able to provide me with everything I asked for in a timely manner. I highly recommend him for anyone looking to purchase a new KB home. Also, Justin has been a pleasure working with and has followed up with any issues I’ve addressed. Overall, I’ve been very pleased with the outcome of my new KB home and love my beautiful house! KB homes does seem to take pride in making sure your home buying experience goes as smoothly as possible and wants the best for you as a buyer. I would highly recommend them for your next home buying experience! ... More

No doubt buying a home with KB is a great experience. But not our dwelling on the first month, this was the time we noticed some flaws on the materials and workmanship. First, our countertop has a lot of chips on it but it has been addressed already they did some repairs. Second, I thought the paint in the interior was so thin it can easily be removed seemed like only one coating was apied.Third and the worst, within a month of dwelling, our a/c already broke twice! Installer got notified but their emergency service was not until 3 days after we called. Summertime! Who would like to spend their days inside their new house with 93 degrees inside? As I write this review, our a/c has not been fixed yet. I know this is a rare situation but I’m just sharing my experience. I still recommend KB because overall the experience was great. ... More

Vanessa, Penna and Robert we’re absolutely awesome in every way. They were very responsive to all inquiries, and made the home buying process as simple as possible.

I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.

Our home purchase went very smoothly. The KB people we dealt with from sales, financing, construction all the way thru the closing were very helpful and responsive to all our questions and needs. Highly commendable all around.

Strive to provide first-class service that exceeds expectations

First time New Home buyer. Excellent experience and very good home quality

We were able to make a lot of selections. Take your time making selections, and go all in on lighting options.