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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10655 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10655 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Close to perfection

  • Jesijane S.
  • Verified HomeBuyer
  • March 31, 2023
  • Las Vegas, NV

Close to perfect but once we moved in the responsiveness to issues stop. I’ve never heard from the manager. Hire a 3rd party inspector before closing to get the import bigger stuff taking care of before moving in. Overall the staff I worked with on day to day are amazing. (Loan officer & sales are amazing)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Sales personnel and others were excellent

  • Mabel W.
  • Verified HomeBuyer
  • March 26, 2023
  • Hudson, FL

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home, Mabel!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Helpful Knowledgeable Responsive Professional Efficient KB Team

  • Anonymous
  • Verified HomeBuyer
  • March 22, 2023
  • Auburn, WA

To start, KB was the only builder that didn't join the "bidding game" among all the builders out there. They went with "first come first serve", and I was able to sign up and start the home buying process immediately. Alex in the design studio is awesome! She made the entire design process so enjoyable. Our design appointment went over 3 hours and it felt like a breeze. Alex deserves a raise for sure. The construction process was overall good. There was a small hiccup toward the end, but the team was able to fix the issue rather swiftly. Sarah from the KB Home Loan team was also ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great process

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2023
  • Spring Valley, CA

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Good Experiance

  • Poonam S.
  • Verified HomeBuyer
  • February 28, 2023
  • Chino, CA

KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.

KB Home responded:
Thank you so much for sharing your kind words with the entire team here at KB Home, Poonam! We're thrilled to hear that you enjoyed your experience here.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

A wonderful and easy experience from the beginning to the end!

  • Heather P.
  • Verified HomeBuyer
  • February 07, 2023
  • Fuquay Varina, NC

KB was very thorough throughout the entire process. Everyone we came in contact with was so friendly and made us feel extremely comfortable despite building a home being completely new for us.

KB Home responded:
We appreciate you taking the time to share your positive experience with our entire team here at KB Home, Heather! We're glad to hear you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Kb

  • Jennifer G.
  • Verified HomeBuyer
  • February 01, 2023
  • Patterson, CA

I love my house, and KB has been great at fixing any issues that arise

KB Home responded:
We're thrilled to hear that you love your new home, Jennifer! Thank you so much for sharing your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Fantastic

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Roseville, CA

Overall good buying experience

KB Home responded:
Thank you so much for sharing your KB Home experience with our team! We're glad to hear that you had a good overall experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB home helped us achieved this

  • Samuel D.
  • Verified HomeBuyer
  • January 27, 2023
  • Patterson, CA

The sale rep Donna was really helpful and we can’t thank her enough. She kept encouraging and worked with us to the end and we are so happy we were able to get this home. Thanks to the builder too for their support as well with several price deductions to match up with the sale of our condo in order to be able to buy the new home

KB Home responded:
Thank you so much for sharing these kind words with Donna and the rest of the team here at KB Home, Samuel! We're thrilled to hear that you love your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Contractor

  • Vincent R.
  • Verified HomeBuyer
  • January 26, 2023
  • Las Vegas, NV

Russell was amazing. He listen to my problems and corrected them immediately! Very professional and addressed issues ! Thank you

KB Home responded:
Thank you for sharing these kind words with Russel and the rest of our team, Vincent! We're glad to hear that you enjoyed your experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Awesome KB Team

  • Engr T.
  • Verified HomeBuyer
  • January 24, 2023
  • Lake Elsinore, CA

The process was swift. The house is /material is good. I love the layout/designs. KB team responds timely. They guide me aling the way.

KB Home responded:
We're happy to hear that you had an awesome time working with the team here at KB Home, Engr! Thanks for taking the time to share your experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home Gilmore Grove Review

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2023
  • Las Vegas, NV

Overall good experience for a first time home buyer. Great team that made process straightforward. Very helpful and receptive to concerns. Everyone involved worked hard to make it work.

KB Home responded:
We're glad to hear that our entire team was able to work hard to assist you throughout your first-time home-buying journey!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I give Martin from sales a 10. Brian and Kerrie from KB mortgage a 10.

  • Rosalina B.
  • Verified HomeBuyer
  • January 21, 2023
  • Erie, CO

KB had a weekly update on the progress of the home which I appreciated very much.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with us, Rosalina! Martin, Brian, Kerrie, and the entire team are grateful for your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Construcción

  • Inez V.
  • Verified HomeBuyer
  • January 20, 2023
  • San Antonio, TX

Álvaro has made it very easy to communicate. His Hospitality with any issues with the home is Phenomenal, thank you.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home review with our team, Inez!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Stress free

  • Robert H.
  • Verified HomeBuyer
  • January 18, 2023
  • Riverside, CA

Everyone that have spoken to from KB has been truly wonderful to speak with. I haven’t have a single issue during the process. KB has truly made this a stress free experience.

KB Home responded:
We're glad to hear that we've been able to provide a stress-free experience for you, Robert! Thanks for taking the time to share this process wtih us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good First Time Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Avondale, AZ

I have had a good home buying experience for my first time buying a home. Jaime has been great at fixing any issues that have come up or getting back to me in a timely manner.

KB Home responded:
Congratulations on your first home! We're glad to hear that you had a positive experience working with Jaime and the rest of the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review

  • Jayson S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Overall the experience was good.

KB Home responded:
We're glad to hear that your experience with KB Home was good, Jayson! Thanks for taking the time to share your thoughts with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Amie

  • Amie H.
  • Verified HomeBuyer
  • January 17, 2023
  • Durham, NC

Gavin and Selena were both great to work with and very responsive!

KB Home responded:
We're thrilled to hear that Gavin, Selena, and the rest of the team here at KB Home were able to provide such a great experience for you, Amie!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Great buy!

  • Lionel R.
  • Verified HomeBuyer
  • January 14, 2023
  • Lakeland, FL

We love our home, KB staff was and still are greatly helpfull, they are always a call away and responsive. The 3 most important staff where: Patty H. who helpd us make good decisions (we had no experience with home buys), Johnny D. made sure we were happy with our purchase and Alexis is making sure we stay happy. Overall I think KB has provided us with a home we will cherish fore years to come

KB Home responded:
We're thrilled to hear that you love your new home, Lionel! Patty, Johnny, Alexis, and the rest of the team appreciate you taking the time to share your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great overall satisfied with kb home

  • Nihar R.
  • Verified HomeBuyer
  • January 12, 2023
  • San Marcos, CA

Overall my experience is good. I can trust KB home .cannot think of anything to complain

KB Home responded:
Thanks so much for your positive feedback, Nihar! We're glad to hear that you had a good experience working with us here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Enjoying

  • Sanchina C.
  • Verified HomeBuyer
  • January 12, 2023
  • Jacksonville, FL

Luke made the whole experience pleasant!

KB Home responded:
We're glad to hear that you had a pleasant experience, Sanchina! Luke and the rest of our team appreciate you sharing these kind words with us.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Got a good home for the price paid

  • Janardhan S.
  • Verified HomeBuyer
  • January 12, 2023
  • Seguin, TX

Barry from Sales Office is great to work

KB Home responded:
We're glad to hear that you're happy with your new home, Janardhan! Thank you for taking the time to share your positive feedback with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Staff were great

  • Sukriti P.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

We got a great service from the staffs! They were very helpful and did everything they could to make the process smooth!

KB Home responded:
Thank you for taking the time to share these kind words with us, Sukriti! We're glad to hear that your home-buying process was smooth.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My exsperiance with builder was great,received updates everyweek once construction started.

  • Joseph R.
  • Verified HomeBuyer
  • January 10, 2023
  • Loveland, CO

Reggie,Chris and Mitch were available most times when i called or cslled later that day.

KB Home responded:
We're excited to hear that Reggie, Chris, Mitch, and the rest of our KB Home team were able to provide a great experience for you, Joseph!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New home buying

  • Richard G.
  • Verified HomeBuyer
  • January 10, 2023
  • Erie, CO

KB staff are hard working honest people. Pleasure to work with. Numerous design errors in the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4