KB Home Reviews

The home buying experience was made very easy!! The Sales team was very informative about the technology of the house and house building processes. They made me feel like this community and home was a great fit. The loan process was very smooth! Loan officer did a phenomenal job explaining everything and answered all my questions. They made the process very easy. I always thought it would be a difficult process to buy a home, but they showed me that it was not. Everyone has been very responsive regarding any questions or concerns I may have. Getting this home has been a great choice and I’m glad I went with KB and chose this community in particular . ... More

Overall positive but lending side needs improvements

They are professional people, they know their job, excellent customer service and after sales service, I am very grateful for the support they gave us, especially Rodolfo and Kyle. Thank you so much,,

Everyone from the sales offices to Kyle have been great. They have helped with any questions and needs throughout the process. Even when after closing Kyle has been a text away.

Overall experience was painless because we paid cash and didn’t go through the process of mortgage application. Although there are issues with new home construction, major or minor, we expect it will be resolved in due time. Some issues were resolved quickly which we appreciate. KB personnel we dealt with, were quick to update, and responded with ease . I commend KB with their professionalism and knowledgeable experience. Thank you, KB Homes!

The experience of buying a home with KB Homes was life changing. The entire process was transparent, timely and committed to making this process about our family. Thank you KB Homes!

Great people and wonderful to work with. We enjoyed the whole process very much. It was a real pleasure to plan our next adventure in Palm Coast.

Killeen great response on some of the work and touch ups

Vanessa was our sales person and she was THE BEST, absolutely amazing. She walked us through the whole process and was always there to answer all of our questions. She took all the stress out of our home buying experience. Love her !!!

Brian our sales rep and Rick our super were fantastic. They helped make the home buying experience alot easier and based on their performance I would recommend Kb Homes to Family and friends

KB home will give you the flexibility to customize your home for your needs. Most of the other builders are cookie cutter options.

KB Homes kept in contact with us throughout the entire build. Considering we lived 3 hours away, we were able to get weekly updates as our home was being built. From sales to design studio to closing on our new home has been a great experience.

We purchase our house from Kb homes in Salerno because its located near to hospital,colleges,schools,and outlet. The prices is much lower than the other builders and we like the location.Its quite and peaceful.

Our entire team from KB homes that we dealt with, including Dawn, Richard, Phillip and Ruben were amazing. They made the process very easy and communicated very well. They ensured our home was done to our liking.

I love the new house but I have to tell that my walls material are not a good quality, also I think that the streets at this neighborhood are too narrow, and finally the room closets are too small.

Ben made our new experience buying a home wonderful. Always there to answer all our questions and concerns. We have had a wonderful time buying our new home. Thanks KB homes we have told all our friends of this smooth and pleasant experience.

Great working with real professionals.

Overall we’re happy of our brand new house.

Moved into a new house. Loving it. Best part is the warranty. Issue occurs right? But the Superintendents made my life happy. Quick fix of any issues ,,,,not many but amazing customer service by these guys.....(FYI-Sales person is not getting this rating,,dont want to talk about him)

Close to perfect but once we moved in the responsiveness to issues stop. I’ve never heard from the manager. Hire a 3rd party inspector before closing to get the import bigger stuff taking care of before moving in. Overall the staff I worked with on day to day are amazing. (Loan officer & sales are amazing)

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

To start, KB was the only builder that didn't join the "bidding game" among all the builders out there. They went with "first come first serve", and I was able to sign up and start the home buying process immediately. Alex in the design studio is awesome! She made the entire design process so enjoyable. Our design appointment went over 3 hours and it felt like a breeze. Alex deserves a raise for sure. The construction process was overall good. There was a small hiccup toward the end, but the team was able to fix the issue rather swiftly. Sarah from the KB Home Loan team was also super helpful. She walked us through the loan process with knowledge and worked hard to give us the best rate and pricing possible. It's been a tough market, but the KB team helped us ease through the entire home buying process. I'm grateful. I'm not able to give much input on the house quality as of yet since I just moved in. If given the opportunity, I can give a more informed review of the house quality. ... More

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.

KB was very thorough throughout the entire process. Everyone we came in contact with was so friendly and made us feel extremely comfortable despite building a home being completely new for us.