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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10646 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10646 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great house, great people

  • Micheal M.
  • Verified HomeBuyer
  • April 26, 2022
  • Riverside, CA

Great house, people were great to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Helpful and commited.

  • Gerardo F.
  • Verified HomeBuyer
  • April 26, 2022
  • Hollister, CA

Sales team was awesome and went above and beyond to make sure we were able to purchase our house. Customer service has been great in addressing our issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Santosh S.
  • Verified HomeBuyer
  • April 19, 2022
  • Leander, TX

I am happy to have bought my first home with KH Home. The whole experience was joyful!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Communication with the sales team was great, and it was great

  • Matthew Y.
  • Verified HomeBuyer
  • March 30, 2022
  • Buena Park, CA

Communication with the sales team was great, and it was great to see each step of the process. Communication with the build team did fall off towards the end, but overall the entire process was relatively easy and there weren't any major issues or concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Very thankful .

  • Carlos D.
  • Verified HomeBuyer
  • March 23, 2022
  • Kyle, TX

Very thankful ...Little mistakes in my home but ill manage ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

They took care of me

  • Erick A.
  • Verified HomeBuyer
  • February 15, 2022
  • Jacksonville, FL

Home had some issues when we closed but they took care of me fast and fix everything. I am very satisfied with my house and would definitely recommend KB to the people I know.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Great experience.

  • Pradeep R.
  • Verified HomeBuyer
  • February 08, 2022
  • Leander, TX

Great experience. The design studio options were great. The sales team was nice. They followed up each week with updates.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Beautiful Home!

  • Lindsay J.
  • Verified HomeBuyer
  • January 20, 2022
  • Jacksonville, FL

We absolutely love our new home! It is beautiful and well-built and our new neighborhood is lovely!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Build quality needs to be improved.

  • Po-Sheng C.
  • Verified HomeBuyer
  • January 12, 2022
  • Irvine, CA

Build quality needs to be improved.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Kb will work with you and get any issues taken care of.

  • Andres C.
  • Verified HomeBuyer
  • January 07, 2022
  • Kyle, TX

Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Happy new home owners

  • Brandon P.
  • Verified HomeBuyer
  • January 06, 2022
  • Jacksonville, FL

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - KB builder employee very helpful .

  • Camvan O.
  • Verified HomeBuyer
  • January 06, 2022
  • Upland, CA

KB builder employee very helpful .

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - KB was probably one of the best 1st experiences a customer we’ve

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Madera, CA

KB was probably one of the best 1st experiences a customer we’ve ever had! From beginning to end, all staff involved was welcoming, helpful, attentive, quick to respond to any questions, and always kept us in the loop as far as the next steps in what was happening to our home! We loved being able to have the freedom to choose our interior options to make our home feel like a one of a kind. Would definitely recommend KB Homes to anyone who’s looking to buy for the first time or even a 2nd time!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Overall Buying Experience

  • Asma W.
  • Verified HomeBuyer
  • January 04, 2022
  • San Antonio, TX

The house was built very quickly and all issues that we had with it was fixed promptly after we moved in. I would recommend KB homes to whoever is trying to build a new home. Their neighborhoods always have the best exterior designs. Don’t believe me? Go to the closest one near you and take a look. You may end up wanting to look inside as well.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Easy process to start our new Home with excelente support!

  • Victor C.
  • Verified HomeBuyer
  • December 29, 2021
  • Saint Cloud, FL

Easy process to start our new Home with excelente support!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Great home buying experience!

  • Phil C.
  • Verified HomeBuyer
  • December 29, 2021
  • Upland, CA

Great home buying experience! I was kept informed every step of the way during the construction process. Noticed a few items, mostly cosmetic, at the walk-thru that needed to be fixed and KB quickly took care of them to my satisfaction.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - water quality.

  • Moussavou M.
  • Verified HomeBuyer
  • December 16, 2021
  • Manor, TX

water quality. water pipes, AC.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Very satisfied and good quality homes

  • Navaneethan B.
  • Verified HomeBuyer
  • December 07, 2021
  • San Antonio, TX

Very satisfied and good quality homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - They respond quickly when you need them.

  • Jessica R.
  • Verified HomeBuyer
  • November 23, 2021
  • Aurora, CO

They respond quickly when you need them. Very pleasant and professional people.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Transparent and Helpful

  • Joel T.
  • Verified HomeBuyer
  • November 23, 2021
  • Manor, TX

I lucked into this house because the original contract holder had to back out. As such, I wasn't able to customize the house, because that process was already complete. However, I am happy with the amenities and the quality of the house.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

prompted to answer

  • Maria A.
  • Verified HomeBuyer
  • November 16, 2021
  • Salinas, CA

They help out whenever we need them even if they are common sense issues. I feel safe

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Customer Service

  • Sandra L.
  • Verified HomeBuyer
  • October 19, 2021
  • Moreno Valley, CA

Our building supervisor went above and beyond to make things right but the response from the contractors has been slow.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Liz the sales agent , absolutely wonderful

  • Abdulmonem K.
  • Verified HomeBuyer
  • October 19, 2021
  • Patterson, CA

Liz the sales agent, absolutely wonderful. She went above and beyond every step of the way.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone is helpful, accomodating and always willing to answer

  • Rodger S.
  • Verified HomeBuyer
  • October 19, 2021
  • Gardena, CA

Everyone is helpful, accomodating and always willing to answer our questions

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

very friendly and made you feel like family

  • Todd S.
  • Verified HomeBuyer
  • October 19, 2021
  • San Antonio, TX

while we bought a model home, when we moved in there were a few issues and the team was quick to not only fix every issue. They did another complete walk through the house and made several other notes on minor issues and were quick to fix them all, even though we said it was ok.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4