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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11308 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11308 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Design was stellar, great customer service, construction had delays

  • Harry H.
  • Verified HomeBuyer
  • January 17, 2023
  • San Jose, CA

The studio experience was great, we were really able to understand and bring out the full potential of the space we were given. When we had any questions, our service rep Bobby helped us at any and all hours. Construction did finish rather late and we had some areas that needed fixes still, like kitchen cabinet missing a board, water leakages in the balcony, and stovetop installed crookedly. Overall 4/5 for the good service but construction issues

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Martin

  • Luis S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Antonio, TX

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

KB Home responded:
We're thrilled to hear that Martin and the rest of our team were able to provide such a positive home-buying experience for you and your family, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good First Time Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Avondale, AZ

I have had a good home buying experience for my first time buying a home. Jaime has been great at fixing any issues that have come up or getting back to me in a timely manner.

KB Home responded:
Congratulations on your first home! We're glad to hear that you had a positive experience working with Jaime and the rest of the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Cynthia

  • Cynthia M.
  • Verified HomeBuyer
  • January 17, 2023
  • Jacksonville, FL

Buying a home is a lot of work, I liked the fact that KB offered a Fannie Mae video explaining all the steps, some of the things that they talked about I had already gone through the process, it would have been more useful if I had none of some of the do's and don'ts. So I suggest when you are ready to purchase your new home to watch this video. Prepare and save for all the expenses that you will have, from you moving , storing, delays etc. Make sure your credit is Good and do our homework. Overall purchasing my home was great and exciting. This was my second time purchasing a home. KB ...

KB Home responded:
Thank you so much for taking the time to share your KB Home journey with us, Cynthia! We're glad to hear that you had a pleasurable time working with the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Review

  • Jayson S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Overall the experience was good.

KB Home responded:
We're glad to hear that your experience with KB Home was good, Jayson! Thanks for taking the time to share your thoughts with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Great people to work with and nice home.

  • James G.
  • Verified HomeBuyer
  • January 17, 2023
  • Sahuarita, AZ

Beautiful home and well built.

KB Home responded:
We're excited to hear that you're happy with your new home and had an enjoyable experience with the KB Home team, James!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Amie

  • Amie H.
  • Verified HomeBuyer
  • January 17, 2023
  • Durham, NC

Gavin and Selena were both great to work with and very responsive!

KB Home responded:
We're thrilled to hear that Gavin, Selena, and the rest of the team here at KB Home were able to provide such a great experience for you, Amie!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Steller Group

  • Barney A.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Our buying experience was great from the first time we met Sherrilyn and took the time for a great lot and home selection. The KB Design team was awesome. From there it was Rainer and Brian who made the final transition exceptional. We really appreciate the entire SD group for making our buying experience stress free and actually pleasurable.

KB Home responded:
We're thrilled to hear that you had a great home-buying experience with the entire team here at KB Home, Barney!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A happy retirement home owner.

  • Shirley H.
  • Verified HomeBuyer
  • January 15, 2023
  • Longmont, CO

Sales experience has been thorough, personalized, and beyond expectations.

KB Home responded:
Thank you for sharing your KB Home journey with our team, Shirley! We're glad that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great buy!

  • Lionel R.
  • Verified HomeBuyer
  • January 14, 2023
  • Lakeland, FL

We love our home, KB staff was and still are greatly helpfull, they are always a call away and responsive. The 3 most important staff where: Patty H. who helpd us make good decisions (we had no experience with home buys), Johnny D. made sure we were happy with our purchase and Alexis is making sure we stay happy. Overall I think KB has provided us with a home we will cherish fore years to come

KB Home responded:
We're thrilled to hear that you love your new home, Lionel! Patty, Johnny, Alexis, and the rest of the team appreciate you taking the time to share your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My homebuyer’s experience

  • Contae W.
  • Verified HomeBuyer
  • January 12, 2023
  • Stockton, CA

Tami was our original agent. She was relocated to a different community. Harvey stepped in a did a great job. On the construction side Alex and Daniel were great! Josie crunched the numbers for us time and time again. She was thorough Anna very communicative.

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Contae! Our entire team is grateful to hear that you had such a great time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great overall satisfied with kb home

  • Nihar R.
  • Verified HomeBuyer
  • January 12, 2023
  • San Marcos, CA

Overall my experience is good. I can trust KB home .cannot think of anything to complain

KB Home responded:
Thanks so much for your positive feedback, Nihar! We're glad to hear that you had a good experience working with us here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Enjoying

  • Sanchina C.
  • Verified HomeBuyer
  • January 12, 2023
  • Jacksonville, FL

Luke made the whole experience pleasant!

KB Home responded:
We're glad to hear that you had a pleasant experience, Sanchina! Luke and the rest of our team appreciate you sharing these kind words with us.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Got a good home for the price paid

  • Janardhan S.
  • Verified HomeBuyer
  • January 12, 2023
  • Seguin, TX

Barry from Sales Office is great to work

KB Home responded:
We're glad to hear that you're happy with your new home, Janardhan! Thank you for taking the time to share your positive feedback with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good people

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Vacaville, CA

Great customer service they make you feel like family.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall, highly recommend

  • Fiorella M.
  • Verified HomeBuyer
  • January 11, 2023
  • Glendale, AZ

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Fiorella! Brad, Nick, and the rest of our team were happy to help you find your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Staff were great

  • Sukriti P.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

We got a great service from the staffs! They were very helpful and did everything they could to make the process smooth!

KB Home responded:
Thank you for taking the time to share these kind words with us, Sukriti! We're glad to hear that your home-buying process was smooth.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Reggie and Kris and Debora

  • Tracie O.
  • Verified HomeBuyer
  • January 11, 2023
  • Loveland, CO

They were all 3 very communiticive and on top of everything. Very prompt to respond when questions were asked.

KB Home responded:
Thank you for sharing these kind words for Reggie, Kris, and Debora, Tracie! Our entire team is happy to hear that you're happy with your KB Home experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My exsperiance with builder was great,received updates everyweek once construction started.

  • Joseph R.
  • Verified HomeBuyer
  • January 10, 2023
  • Loveland, CO

Reggie,Chris and Mitch were available most times when i called or cslled later that day.

KB Home responded:
We're excited to hear that Reggie, Chris, Mitch, and the rest of our KB Home team were able to provide a great experience for you, Joseph!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nguyen

  • Viet N.
  • Verified HomeBuyer
  • January 10, 2023
  • Davenport, FL

I love my new house

KB Home responded:
Thank you for sharing your KB Home experience with us! We're thrilled that you love your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New home buying

  • Richard G.
  • Verified HomeBuyer
  • January 10, 2023
  • Erie, CO

KB staff are hard working honest people. Pleasure to work with. Numerous design errors in the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Retired and found our dream one story home.

  • Ramon C.
  • Verified HomeBuyer
  • January 05, 2023
  • Vacaville, CA

We love the workmanship, quality and service that KB home provided with the total home purchasing experience. We would purchase again.

KB Home responded:
We're thrilled to hear that you have found your dream home at KB Home, Ramon! Thank you for sharing these kind words with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great value. Had some immediate issues such as both bathtubs and surrounds needing torn out and replaced but are timely in remedying the situation.

  • Tamatha W.
  • Verified HomeBuyer
  • January 04, 2023
  • San Antonio, TX

Good value for all you receive with the home. Would definitely donor again.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Kathryn

  • Mahina A.
  • Verified HomeBuyer
  • January 04, 2023
  • Las Vegas, NV

My sales associate was amazing, she kept me updated on the building process up until the end when the house was complete. But most of all she made follow up calls to see if I needed things to be repaired.

KB Home responded:
We're glad to hear that you had an amazing experience working with our team, Mahina!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5