KB Home Reviews

I’m a first time homeowner and this is the best experience I could’ve ever imagined.

They really worked hard to keep you updated and informed. The customer service was fantastic in all aspects.

Awesome staff, always there from beginning, even after getting in to your home.

Great and awesome working with KBhomes

Thoughtful and functional floor plan in a great neighborhood!.

The house is beautiful. Overall, I'm very happy and whenever I've had issues, they take care of it.

The house looks great, thanks!

The building process was a breeze. From the moment you start your application to the moment you get your keys. Everyone is helpful keeping you up with the building process all the way until the closing process is complete.

From day 1 everybody from KB has been helpful and accomodating. Happy to be part of the KB family

Easy process from start to finish.

Sara's (sales) help was tremendous with the whole process of buying our first home with KB. Quality home built with good hardworking people like Robert and Tom.

All my issues were resolved on a timely manner. I feel like Kb really cares about their clients, from sales rep to customer service personel on site. So far all my issues have been resloved satisfactory.

Working with a good sales team and a Great Project manager (Kullen) will help with your home building experience, you want someone that will contact you on a weekly bases to give you an update on your home. Have a team that will understand how stressful this process will be, and they show you patience at all time.

The sales Bill and builder supervisor Carlos have been responsive in helping settle the issue however the works man-ship and customer service need to step up the effort. I have a window with defect was installed and I asked customer service to fix the issue, however, two months later, I do not have any one come and service the work order. On the other hand, the customer service did respond to clogged toilet. It was found that worker did not remove the pipe caps of the toilet and shower drains after tile installation(Works man ship issue). On works man ship, I have seen floor anchors and nails not driven onto the supporting beam. There are other issues which will be dealt with customer service later. ... More

All Kb employees were always friendly, answered questions and were very helpful with any problems.

Engineer Pat and Kimara in sales are our eyes . Since we live in California, they updated us weekly. Pat provide a thorough home orientation. We know our home is being built is in great hands.

I was nervous to work with a "big builder" but the KB Home team in Loveland was fantastic to work with. They were very personable, professional & informative. They engaged with me at every part of the process. I was confident my home was built with quality in mind. Thank You KB!

The process from purchase to final moved in was great ..helped by entire builders team. My most impressive experiences is.. even under the circumstances, repair works done promptly and timely manner and followed up for status of satisfaction for each issues. Thank you to all and stay safe and be well~

Overall a good community and surroundings. Location wise awsome with approaches.

Great experience with the builder's employees throughout and after buying the home and getting settled in. One thing I've learned however, don't expect your home to be perfect from day one. Just because it's a new build doesn't mean you're not going to have problems. With any new construction neighborhood, they're trying to get your home up fast and this could potentially lead to bigger issues. Fortunately, KB representatives were extremely helpful and fast in resolving the issues.

Buying a KB home has been an adventure for my family, the location was a bit further than we have ventured in the Florida area but it was well worth it for the floor plan. We are very happy with our home.

Sales agent was great. The quality of my house is wonderful. Design studio experience were alright. Could have a better agent who give you details. But overall experience is great.

The entire home buying process was extremely easy & transparent. The home was built beautifully in a timely manner and the warranties are great. My only hiccup was the 30 day walkthrough & paint touch ups/small repairs hasn’t been honored.

My customer service rep, Ryan was amazing. He was highly responsive to emails and texts when I had questions and if any issues arise. During the orientation, he provided detailed information and caught all the small issues that needed to be fixed. He also went the extra mile by offering any services that I needed help on. For an example, mounting my TV on the wall. He was very reliable and always willing to help, even after the closing date. 10/10 rating for him!

Overall. my family and I are extremely happy with our new home...