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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10646 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10646 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Communication was a little lack luster.

  • Nikita J.
  • Verified HomeBuyer
  • July 13, 2021
  • Groveland, FL

Communication was a little lack luster. Cracks in kitchen grout and moved in to a house already infested with ants and crickets.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Sales office was always available to answer questions Service

  • Abner B.
  • Verified HomeBuyer
  • June 28, 2021
  • Las Vegas, NV

Sales office was always available to answer questions Service able to complete SOME repairs in a timely fashion Still waiting for touch up paint

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Good experience overall, we are very happy.

  • Jayne M.
  • Verified HomeBuyer
  • June 22, 2021
  • Las Vegas, NV

Good experience overall, we are very happy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - KB homes is a great company to deal with.

  • Jifan Y.
  • Verified HomeBuyer
  • June 16, 2021
  • Spring Valley, CA

KB homes is a great company to deal with. My whole experience from Beginning to end was great. I love my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

They are standing behind there product

  • Jean D.
  • Verified HomeBuyer
  • June 15, 2021
  • Bastrop, TX

My Property Manager has been GREAT! He has been willing to listen to my concerns and ready to intervien with any issue. The Warrenty Manager has listened to me and has gotten the jobs scheduled to make my transition into my new KB Home easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The staff at KB are wonderful and helped make our home buying

  • Jenna G.
  • Verified HomeBuyer
  • June 15, 2021
  • Jacksonville, FL

The staff at KB are wonderful and helped make our home buying experience awesome!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - One think no good for dishwasher no body comes to fix

  • Thanh L.
  • Verified HomeBuyer
  • June 09, 2021
  • Houston, TX

One think no good for dishwasher no body comes to fix

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

The Staff at site.

  • Nancy D.
  • Verified HomeBuyer
  • June 06, 2021
  • Castle Pines, CO

Great communication with buyer!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - I had some issues with the painters' work, along with a couple

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2021
  • Bastrop, TX

I had some issues with the painters' work, along with a couple other issues, but I love my home, and the warranty people have been great working with me.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful houses

  • Mitzi C.
  • Verified HomeBuyer
  • May 25, 2021
  • Ontario, CA

The sales representative is always on too of it. The buying of the house was smooth sailing. Good experience with KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The project supervisor and salesman were good at communicating the status

  • Andrew R.
  • Verified HomeBuyer
  • May 06, 2021
  • SAN ANTONIO, TX

KB built me a beautiful house for a good price. Other builders may be more expensive and have more “add-one” included, but in the end the value and quality was top notch. Another thing, the project management team was excellent in providing a true boots in the ground status regardless of what headquarters was projecting and bevel led me to believe something false.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Staff members

  • Temitayo L.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

It was a good one. Will recommend friends and family.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Overall had a good experience.

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2021
  • Del Valle, TX

Overall had a good experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My experience with KB Homes

  • Janet R.
  • Verified HomeBuyer
  • April 27, 2021
  • Salinas, CA

Our experience was great the willingness and satisfaction was amazing if there was a problem it got resolved fast. I can say that KB homes is all about customer service and making the customer feel great about their purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The friendliness & willingness to address our questions during the process.

  • Thomas B.
  • Verified HomeBuyer
  • April 26, 2021
  • Castle Rock, CO

Overall & everything considered, we recommend KBHome as a builder of choice for this type of home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The house was built in a timely manner and any repairs that were

  • Alexus A.
  • Verified HomeBuyer
  • April 22, 2021
  • Jacksonville, FL

The house was built in a timely manner and any repairs that were needed have been completed in a quick time frame. Everyone was super nice and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Experience over all was ok.

  • Danielle M.
  • Verified HomeBuyer
  • April 21, 2021
  • San Antonio, TX

Experience over all was ok. It took almost 1 month to close after the house was move in ready.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The customer service was excellent

  • Clara A.
  • Verified HomeBuyer
  • April 20, 2021
  • Irvine, CA

I had a wonderful experience with the home buying experience. The biggest downfall is whoever painted the house left many paint marks on my tiled floors.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We liked the big backyard.

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2021
  • Roseville, CA

We liked the big backyard.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Professionalism

  • Grayson C.
  • Verified HomeBuyer
  • April 16, 2021
  • Spanaway, WA

Very professional, friendly and caring team KB has put together, they always put us first and made the home buying experience very easy. Any minor things we noticed after closing was quickly repaired with quality work by the superintendent and his team. Would recommend KB to anyone looking for a new construction home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The people I had to communicate with were very helpful and knowledgeable

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2021
  • San Antonio, TX

From the loan officer to the designer and the contact with the construction officer .. everyone was very informative, and made the process very smooth.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Good builder for the price

  • Demetreus J.
  • Verified HomeBuyer
  • April 01, 2021
  • Elgin, TX

I had a great experience building my home. It's an exciting time building your first home and to have a great team behind you helping you make the right decisions with color schemes and materials was very important to me. I really appreciate their knowledge through the entire process. From the sales team all the way to the customer service team after you close. They really strive to ensure you are extremely satisfied with their product and service. I'm very happy and at peace in my beautiful new home. If their are any issues they will solve it pronto!!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

It was nice having weekly calls for updates on the building process

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great and smooth experience.

  • Bryan P.
  • Verified HomeBuyer
  • March 25, 2021
  • Lancaster, CA

Great and smooth experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The Buying Process and Design Studio

  • Kimberly H.
  • Verified HomeBuyer
  • March 23, 2021
  • Aurora, CO

I had the BEST sales agent! Cody was super attentive throughout the entire process. He was very knowledgable and helped me to feel confident in my decision to buy a home. I also LOVED getting weekly updates from Cody and Drake throughout the building process. Finally, I had so much fun with Jena at the design studio. She brought my vision to life! Now, I'm in my home and it is truly my dream home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4