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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Our dream home is a reality!

  • Brian W.
  • Verified HomeBuyer
  • October 15, 2025
  • Seguin, TX

From our initial meeting with our salesperson, Don, to the Design Studio rep, to the Construction Superintendents, Gary and Mike, to the closing with Alamo Title, it was an enjoyable and exciting journey. We are so pleased with the personal attention and quality of workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Curtis

  • Curtis N.
  • Verified HomeBuyer
  • October 15, 2025
  • Palm Coast, FL

Overall, a great experience. Professional and problem solving staff. Would definitely recommend to others.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Novelle and Susan were great to work with.

  • Jose N.
  • Verified HomeBuyer
  • October 15, 2025
  • Antioch, CA

I enjoyed working with Novelle and Susan. They were both very helpful during the buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sammy

  • Samuel T.
  • Verified HomeBuyer
  • October 15, 2025
  • Haines City, FL

Purchasing a KB home was such a great experience from beginning to end. Being welcomed by Andy with open arms made me feel warm. Even after buying the home Wilfredo and Ashley are always just a text away. Thank you to the amazing work from the KB team. We love are new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience overall with some spaces for improvement

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2025
  • Auburn, WA

The purchasing experience is good and smooth. After purchasing, new residents initial settle in support could be better. A new home owner's book could be developed with all relevant information in one manual book. (e.g., we still don't have place to find set up direction on our heating and air conditioning system when it messed-up by power outage...)

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Wonderful First-Time Homebuying Experience with KB Home!

  • Rachel D.
  • Verified HomeBuyer
  • October 14, 2025
  • Arcola, TX

Buying my first home with KB Home was an incredibly smooth and positive experience. Every representative I worked with — from the sales agent and loan agent to the construction manager and warranty agent — was easy to communicate with and always quick to respond. Any issues that came up were handled promptly and professionally. As a first-time homebuyer, I truly appreciated how stress-free KB made the entire process. I’m very happy with my new home and grateful for the great service I received!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Maritza M.
  • Verified HomeBuyer
  • October 14, 2025
  • Fresno, CA

My experience with KB Home was very good. The process went smoothly, and my home was ready by the time they said it would be. Everyone I worked with was helpful and responded quickly whenever I had questions. I felt comfortable through the whole process from beginning to end, and everything turned out the way I expected. I’m happy with my new home and appreciate how easy they made things.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The home buying and customer service experience was great

  • Richard K.
  • Verified HomeBuyer
  • October 14, 2025
  • Chino, CA

KB names go long way. Great home buying and customer service from Jane and Joseph.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

SFR

  • Kavitha S.
  • Verified HomeBuyer
  • October 14, 2025
  • Escondido, CA

Construction process was well explained and manager kept us updated on progress. Pre and post sale resources are good, issues identified are being rectified on time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

From start to finish and beyond…..

  • Edward B.
  • Verified HomeBuyer
  • October 14, 2025
  • Buckeye, AZ

From the sales staff (Heidi) to the design center (Brittany) to construction (Christian) and the customer service (Maddie) the experience has been top notch. These employees mentioned are great asset to KB Homes. They live and breath the company’s vision and values. We could not have picked a better home and builder to fulfill our dream.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kyle and Antonio

  • Jeffrey G.
  • Verified HomeBuyer
  • October 14, 2025
  • Elk Grove, CA

Both Kyle and Antonio were responsive to my concerns and fixed things quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our KB home!

  • Daniel C.
  • Verified HomeBuyer
  • October 14, 2025
  • Valencia, CA

My wife and I have had a great experience buying our first home from KB. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Brandon C.
  • Verified HomeBuyer
  • October 14, 2025
  • Casa Grande, AZ

We had a great experience! Everyone was very friendly and helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoyable experience with KB

  • Kristi B.
  • Verified HomeBuyer
  • October 14, 2025
  • Bartow, FL

Enjoyable experience with KB Homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes is amazing and reliable

  • Joshua M.
  • Verified HomeBuyer
  • October 13, 2025
  • Anaheim, CA

Thank you for the amazing buying experience and for the all the help throughout the process and for helping and checking in during move in!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Anabel V.
  • Verified HomeBuyer
  • October 12, 2025
  • Homeland, CA

Great service from start to finish will definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Peter S.
  • Verified HomeBuyer
  • October 11, 2025
  • Sacramento, CA

Great experience during the entire home build process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall great experience

  • Michael H.
  • Verified HomeBuyer
  • October 11, 2025
  • Antelope, CA

The whole KB team was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Marly was very friendly and thorough.

  • Antwon M.
  • Verified HomeBuyer
  • October 10, 2025
  • York, SC

I appreciate that everything was explained to me plainly and all contacts were responded to timely.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Excellent home!

  • David B.
  • Verified HomeBuyer
  • October 09, 2025
  • Justin, TX

Overall, excellent experience. Overall good quality. Our only issue was after we signed a contract for what was selling price, a week later prices were dropped substantially but we were stuck to the contract we signed. We probably would've upgraded if they would have allowed us. Other than that, we love the home.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Beautiful home

  • Howard H.
  • Verified HomeBuyer
  • October 09, 2025
  • Long Beach, CA

From Sales office to closing of escrow, the team was very helpful in answering all questions and concerns. Superintendent Allen resolves every concern in a timeline scheduled. Thank you team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Phenomenal product and experience, but be PREPARED.

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2025
  • Katy, TX

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

L John

  • Luis M.
  • Verified HomeBuyer
  • October 09, 2025
  • Palm Coast, FL

Final home inspection handled well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues was exceptional.

  • Ray B.
  • Verified HomeBuyer
  • October 09, 2025
  • Anaheim, CA

Vanessa- kb homes sales very helpfull & responsive Trevor- kb homes did a good job on doing paint retouch,, explanation on how appliances works and fixed all items that needed to be fixed in the new homes. Overall, the unit #63 was constructed satisfactory. I will recommend my friends to consider KB Homes when buying new homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was great and awesome

  • Christopher C.
  • Verified HomeBuyer
  • October 09, 2025
  • Converse, TX

Everything was great and awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5