KB Home Reviews

Great crew who worked on our home in Uhland, Tx

Quality of the home for the price is good.

Our agent and lender was excellent and kept us well informed. Overall our home is very nice, and the selections were better than other homes we looked at.

Kb homes customer service is very responsive. The home design is good and the use of space is efficient. Overall a great experience.

Everyone who we have interacted with was very helpful.

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

We enjoyed the process from start to finish.

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially in bathrooms, loose towel racks).. I still would recommend buying a KB Home & am happy with my purchase! ... More

As homeowners in a new city and state, we were pleasantly surprised by the quality of our new home. But what surprised us even more was the people. Everyone, from the sales persons to the carpenter that had to fix our door, were will to go above and beyond what was expected. What made this buying experience exceptional was the people.

Such a great experience. The team made things simple. Our walk through experience was rushed, but we are working on the issues. Like to see more followup from customer care team to ensure open items identified are closed. Overall, great company.

Had a great experience, professional, responsive, we had a few minor issues after we moved in, but we made the Superintendent Tyler aware, he personally visited our home and took care of it. It’s all resolved now. I would recommend KBHomes

We enjoyed the experience

The buying experience was really good. However, we did not receive a 10 day follow up. We actually had to call and ask for it. We also have not received a 30 day follow up. Both of which were promised to us.

Tyler and Alan were extremely helpful on helping us with decisions and addressing any of our concerns or issues. Due to the COVID-19 restrictions some Correspondence took longer in part as some employees were working from home and some delays with construction. We are happy with our decision to purchase a KB Home.

Love our sales lady she has been really helpful thru all of our questions and concerns the only issue is workmanship and quality already had to file multiple warranty claims for front door because it’s leaking how to put a warrant payment for the grout on the backsplash because it’s completely crumbling and a warranty claim for the paint around the doors because it’s just ripping off the doors other than that the house is a really nice design and comfortable

Beautiful home, well designed..

Great service from start to finish!!

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.

We love the house. I know with covin19 things took a little longer to get fixed than probably would have under normal circumstances.

I’m pleased with the process.

Very timely. The KB design center was excellent. Building superintendent was excellent.

There a few things that we would have preferred in certain ways but you have your standard and it is what it, so we are. Thanks

So thankful and love the house!! Would love the superintendent to come back by and drop paint off and finishing painting the corners though. Still five stars!!!

The overall experience was good. The only drawback was the communication when dealing with the financial part.