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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8877 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8877 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great Home, But Too Expensive

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2020
  • Salinas, CA

Choose the upgrades. Saves time money and allows you to roll it into your mortgage payment. For the price we're paying for homes in CA, the upgrades will be worth it in the long run.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very pleased with our KB Home!

  • Michael D.
  • Verified HomeBuyer
  • September 11, 2020
  • Castle Rock, CO

KB Homes has been great to work with. Everyone has been responsive and helpful. Our home is built very well and is high quality. We are very happy in our new house.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

SATISFIED WITH MY PURCHASE

  • Gregory C.
  • Verified HomeBuyer
  • September 10, 2020
  • North Las Vegas, NV

My wife and I bought our house while living in San Diego. Our sales rep Amanda and contractor Ryan kept us up to date throughout the whole process which eased the stress with COVID happening as I was unable to leave San Diego.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

You get what you pay for

  • Tracee B.
  • Verified HomeBuyer
  • September 10, 2020
  • Georgetown, TX

It'll never be perfect (finish work is mediocre), but for the price, you can't go wrong. After two new builds with DR Horton, KB is a breath of fresh air. We built our new KB home where we wanted it and how we wanted it. Lots of choices and lots of support from the building and warranty teams. One tip, DO NOT use KB Home Loans. Hands down the worst experience obtaining a mortgage EVER.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Make sure the landscaping is taken care of before closing.

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2020
  • Rosenberg, TX

Make sure the landscaping is taken care of before closing. We are having issues to resolve after closing.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Nice New Home

  • Theodorea B.
  • Verified HomeBuyer
  • September 02, 2020
  • Orlando, FL

I purchased the model home and was quite pleased with the workmanship. The materials are of high quality and the style is classic.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

K.K

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2020
  • Leander, TX

Vaule for money!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Designed as selected.

  • Dawn M.
  • Verified HomeBuyer
  • September 01, 2020
  • Uhland, TX

Designed as selected. Overall, I’m happy with location and new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall Home Buying Experience

  • Brian M.
  • Verified HomeBuyer
  • September 01, 2020
  • Rosenberg, TX

The KB homes are well built....although we went with different lenders than KB (since the rates were better for us that way). The warranty on the home and its hardware are honored and the customer service is genuine.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Overall

  • Anonymous
  • Verified HomeBuyer
  • August 28, 2020
  • Bonney Lake, WA

Overall, great experience. A fairly easy process! A little more communication along the way would have been appreciated.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with Our New Home

  • Patrick G.
  • Verified HomeBuyer
  • August 28, 2020
  • AURORA, CO

We bought our home while living in New York State. We were anxious and wondering if the builder would listen to us and correct any problems the building inspector found. They did! We are pleased with the home and would not hesitate to recommend KB.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Hazel

  • Ryan K.
  • Verified HomeBuyer
  • August 26, 2020
  • Buckeye, AZ

The more I looked around the inside of my home their were a lot of areas that needed touch up or the correct sheen of paint.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Repeat Homebuyer

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • San Jose, CA

There are many moving pieces in buying a new home to be built. KB helps provide the road map to get you from beginning to end and make the entire process as simple as possible. The wide range of homes to choose from as well as the ability to make interior selections made their homes a great fit for my family. Transitioning to being a new homeowner can be overwhelming, but the service teams continue to check in after you move in and are attentive toward issues that come up as well.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Needs improvement

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2020
  • Las Vegas, NV

Make sure your house is built the same as the model. When you at the design center don’t aloud them to rush you with your selections.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Our KB Experience

  • Alan C.
  • Verified HomeBuyer
  • July 21, 2020
  • Bulverde, TX

Our Salesman, Scott and our Contractor, Steve, were/are perfect examples of what it takes to walk you through your project and do what it takes to do it right...give the best customer service possible. There were a couple others that did or said things that almost made us walk away. But, because of these two men, we are in our KB Home and we are enjoying our Home. Even now, after 1 1/2 months, our contractor, Steve, is following up on issues to make sure everything the way things are supposed to be.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

Good experience

  • Adebowale A.
  • Verified HomeBuyer
  • July 21, 2020
  • Richmond, TX

They could do better on the basic features of all the houses built rather than making every option an upgrade.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Craftsmanship Not 100%

  • Robina D.
  • Verified HomeBuyer
  • July 16, 2020
  • Gibsonton, FL

As we have lived in our home going on the second month we have found a few things that where not done correctly. Walk through doesn’t allow a through inspection because of course everything can’t be looked over in just a few hours. We love our home just wish something’s weren’t done so poorly.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great buy and value for the house.

  • Albert O.
  • Verified HomeBuyer
  • July 14, 2020
  • Del Valle, TX

I am happy so far with KB the way how they are handling issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We bought a KB Home model home

  • Gary M.
  • Verified HomeBuyer
  • July 14, 2020
  • Georgetown, TX

A beautiful, wonderfully designed.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Excellent customer service however, noticed that workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2020
  • Elk Grove, CA

Excellent customer service however, noticed that workmanship and quality of materials are not really good.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied customer

  • Annie H.
  • Verified HomeBuyer
  • July 14, 2020
  • Murrieta, CA

The experience of buying a KB home was relatively satisfying.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Buying and Living Experience

  • Latoya P.
  • Verified HomeBuyer
  • July 14, 2020
  • Port Saint Lucie, FL

Services are still needed after moving in.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - The plans to the homes built need some work.

  • Leon T.
  • Verified HomeBuyer
  • July 14, 2020
  • Las Vegas, NV

The plans to the homes built need some work. There were some quirk issues with aisle spacing in the kitchen.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

New Home

  • Timothy P.
  • Verified HomeBuyer
  • July 14, 2020
  • Converse, TX

The process of buying a new home is very daunting. I would suggest talking to other other people first to get some insight. Not all home buying experiences are the same. Make sure your finances are in order because, you will be required to offer up a lot fo information. I also, suggest reading the home buyer 101 guide you can find online. Make sure your builder stays engaged with you. I think the most important thing to do is read and ask questions. I have to admit I did feel rushed going to the studio. That is one of the things that I hated about this experience. I hate to be rushed ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mostly good. I was from out of state and Christian did an excellent job staying in touch with me.

  • Soren P.
  • Verified HomeBuyer
  • July 08, 2020
  • Tucson, AZ

KB offers decent value for the money and shines in its pre move in time. Overall workmanship of initial construction was fairly good although home was not throughly inspected to find errors. One week waiting period between walk through and final acceptance is costly for out of state buyers and KB offers no compensation. Overall I would give them a B+.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4