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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10645 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10645 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Good

  • Brian J.
  • Verified HomeBuyer
  • October 08, 2019
  • Humble, TX

Review everything before taking posession

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - There were some areas in the house that needed attention.

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Mascotte, FL

There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Streamlined process from start to finish. A well-oiled machine.

  • Frank B.
  • Verified HomeBuyer
  • September 17, 2019
  • Tucson, AZ

KB has got it down to a science, or rather, an art. Amazing to me how quickly everything was completed, and deadlines consistently met. Head foreman David Hartman was friendly, professional, and responsive to our concerns throughout. Minor complications were resolved in a timely manner with excellent customer service provided by Ben Heese and staff. All contractors assigned to fix items during the inspection phase were prompt and professional. Useful information was provided to us (the homeowners) to help understand how said items work. Good communication was provided throughout the ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good purchasing experience

  • Windermere L.
  • Verified HomeBuyer
  • September 17, 2019
  • Windermere, FL

Good attention, materials, and quality in general.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Staff are wonderful floor plans are awesome I don’t like the

  • Jacqueline T.
  • Verified HomeBuyer
  • September 10, 2019
  • Houston, TX

Staff are wonderful floor plans are awesome I don’t like the fact that every thing you have pay extra for a door knob a porch light etc. but other than that I am enjoying my new space

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Customer Service

  • John R.
  • Verified HomeBuyer
  • September 10, 2019
  • Elk Grove, CA

Customer Service was outstanding. Bryon truly cares about what the buyer wants. The process was very smooth and if there were any delays etc. he would let you know right away. The Design Studio was excellent in making sure what personal touches you wanted to add but keeping you within your budget. Rocky, Rob and their whole team go above and beyond to ensure the homeowner are satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nice builder

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2019
  • Sacramento, CA

The staffs are friendly and professional. They will listen and answer my inquiries. They are very helpful on selecting items on upgrading my house.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Second house we buy from KB

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Universal City, TX

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great overall

  • Andrea G.
  • Verified HomeBuyer
  • August 20, 2019
  • Fuquay Varina, NC

There were some minor issues at the 30 day, which is expected. However, I rated 4 in those 2 areas because some of the issues should have been seen prior to move in plus it's been 3 weeks and there are still a few outstanding issues that have not been addressed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Home review

  • Malcolm W.
  • Verified HomeBuyer
  • August 14, 2019
  • Richmond, TX

Everyone was very helpful and sincere in all requests

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We loved their floor plans, I will recommend KB homes.

  • Carlos L.
  • Verified HomeBuyer
  • August 13, 2019
  • Windermere, FL

Very accurate on home delivery.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Well Done

  • Zachary B.
  • Verified HomeBuyer
  • August 13, 2019
  • CASTLE ROCK, CO

Well Done

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2019
  • Houston, TX

Good location. News homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - Great House.

  • Javier E.
  • Verified HomeBuyer
  • July 20, 2019
  • Windermere, FL

Great House. I like it so far

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

It’s a beautiful house!

  • Jacki L.
  • Verified HomeBuyer
  • July 18, 2019
  • Lake Forest, CA

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

BILLS REVIEW

  • William M.
  • Verified HomeBuyer
  • July 09, 2019
  • Gilbert, AZ

GREAT CUSTOMER SERVICE.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Loved working with Martin and Kuellen.

  • Jacklyn S.
  • Verified HomeBuyer
  • July 09, 2019
  • SAN ANTONIO, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Fantastic service

  • Allen B.
  • Verified HomeBuyer
  • July 09, 2019
  • Conroe, TX

Fantastic service

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - The experience with the builders and sales team are excellent

  • Oscar R.
  • Verified HomeBuyer
  • June 19, 2019
  • SAN ANTONIO, TX

The experience with the builders and sales team are excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Satisfied

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2019
  • Cave Creek, AZ

Be sure you have enough outlets in the laundry room.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great customer service, the best.

  • Michael E.
  • Verified HomeBuyer
  • June 18, 2019
  • Austin, TX

Great customer service, the best.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall experience with KB

  • Chantel G.
  • Verified HomeBuyer
  • June 18, 2019
  • Winter Haven, FL

Great experience

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Five Star Service

  • Kristina J.
  • Verified HomeBuyer
  • June 12, 2019
  • Las Vegas, NV

I love KB Homes; this is my second home purchase from them and in the span of 10 years the service and workmanship has significantly changed for the better.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall very good

  • LYDIA J.
  • Verified HomeBuyer
  • June 04, 2019
  • Katy, TX

Everyone is kind and very helpful. If there are any issues, they do come and fix them (just sometimes it may take them a while to come fix it). KB Homes are very beautiful and nice. I love my new home. Thank you KB Homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Great neighborhood.

  • Brian M.
  • Verified HomeBuyer
  • June 04, 2019
  • Jacksonville, FL

Great neighborhood. No complaints

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4