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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11819 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11819 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Trust and Customer service

  • Denise A.
  • Verified HomeBuyer
  • August 17, 2021
  • Las Vegas, NV

Engineer Pat and Kimara in sales are our eyes . Since we live in California, they updated us weekly. Pat provide a thorough home orientation. We know our home is being built is in great hands.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

KB Home - Thank you for making our first home purchase and first build

  • Darlyn R.
  • Verified HomeBuyer
  • August 17, 2021
  • Aurora, CO

Thank you for making our first home purchase and first build experience so helpful and easy !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Help from sales team when construction lagging behind for months.

  • Percy J.
  • Verified HomeBuyer
  • August 17, 2021
  • Kyle, TX

Overall good but construction delayed for months and cannot reach people at higher authority.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Good experience for buying condo here!

  • Feng Z.
  • Verified HomeBuyer
  • August 17, 2021
  • San Marcos, CA

Good experience for buying condo here!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB made the home buying process simple!

  • Sean R.
  • Verified HomeBuyer
  • August 17, 2021
  • Lakeland, FL

KB made the home buying process simple!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home developed construction systems, process, procedure step by step for successful and happy buyers.

  • May B.
  • Verified HomeBuyer
  • August 17, 2021
  • Riverside, CA

KB Home organization have the most experience in the building industries, real-estate, Loan financial process and create teamwork for successful journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

response time to questions and friendliness

  • Elizabeth D.
  • Verified HomeBuyer
  • August 17, 2021
  • Hudson, FL

The entire process was made easy from the sales to home store to construction manager to financing. The process was explained by sales in the beginning and they never missed a beat. Would recommend to others

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - Worked with me to get me in my home as soon as possible and kept

  • Michael D.
  • Verified HomeBuyer
  • August 17, 2021
  • San Antonio, TX

Worked with me to get me in my home as soon as possible and kept me informed when I was away from Texas.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Painting

  • YU Z.
  • Verified HomeBuyer
  • August 17, 2021
  • Bradenton, FL

I had the painting problem before closing, they fixed it after 26 days. I wish they can fixed earlier. The people is great but the processing is bad.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Efficient and fast

  • Raquel M.
  • Verified HomeBuyer
  • August 17, 2021
  • Youngsville, NC

The sales office, lender and contractors were all amazing. Each and every one of these people made what would normally be a stressful event, more reassuring and calming. They built our home in the timeline that we really needed. They kept us updated throughout the entire process.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

I am very happy with my house.

  • Silvia S.
  • Verified HomeBuyer
  • August 17, 2021
  • Lancaster, CA

Everyone who works in this company KB HOME are professionals.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We have had 3 consecutive new homes built.

  • Charles M.
  • Verified HomeBuyer
  • August 17, 2021
  • Fuquay Varina, NC

We have had 3 consecutive new homes built. This by far is the worst experience of all! Materials are adequate yet the workmanship is poor.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

KB Home - Quick and responsive , specially the walk through it was very

  • Joseph P.
  • Verified HomeBuyer
  • August 17, 2021
  • Elk Grove, CA

Quick and responsive , specially the walk through it was very detailed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Home was able to complete the home in a timely manner and

  • Rocky D.
  • Verified HomeBuyer
  • August 17, 2021
  • Kyle, TX

KB Home was able to complete the home in a timely manner and communicated as much as possible to keep us updated. Everyone on the KB Home team was and has been awesome with the entire process. Thanks KB Home-

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a great experience

  • Jorge O.
  • Verified HomeBuyer
  • August 17, 2021
  • Patterson, CA

Buying a home with KB was a great experience. I was able to pick my house they way I wanted it, and our lot size is amazing. A little slow on fixing things that needed to be fixed but other than that it’s been great!!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - KB Homes created a look and style just for me.

  • Deidra W.
  • Verified HomeBuyer
  • August 17, 2021
  • Houston, TX

KB Homes created a look and style just for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Being able to choose the flooring to go with my beautiful home

  • Regina D.
  • Verified HomeBuyer
  • August 17, 2021
  • Fontana, CA

Easy process from sales, dealing with the builder and, financing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service was amazing!

  • Nora B.
  • Verified HomeBuyer
  • August 17, 2021
  • New Braunfels, TX

Customer service was and continues to be incredible! Everyone is responsive, helpful and friendly. Even after closing I can reach out to David my salesman, Ena in the design studio and of course Joey and I always get a quick response. The entire experience has been great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - The best part I liked about KB Homes is their after-sales service.

  • Shubham B.
  • Verified HomeBuyer
  • August 17, 2021
  • Manteca, CA

The best part I liked about KB Homes is their after-sales service. Overall buying experience throughout the entire process was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The staff throughout every process with KB and their personal one on one experience

  • Jordan L.
  • Verified HomeBuyer
  • August 17, 2021
  • San Antonio, TX

Definitely go through KB Home for an amazing experience and a beautiful home that's worth it all

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Las Vegas, NV

Everyone involved in this process was very nice and quick to answer any questions

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - Overall experience was great with the sales rep Justin.

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2021
  • Leander, TX

Overall experience was great with the sales rep Justin. From Day 1 he walked me through various steps in the home buying process, being a first time buyer I had no knowledge about. He kept me informed on any important milestones. Most important part is he guided me with various issues and concerns I had throughout the process. Justin had knowledge about every step in the process and without his help we would have never closed on our house. Also I had a great experience with kb home loans officer Elizabeth for helping me close my mortgage with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kbhs loans the best choice

  • Isabel P.
  • Verified HomeBuyer
  • August 13, 2021
  • Converse, TX

Excellent attention from the loan officer and the VP throughout the process solving doubts and looking for the as if, unfortunately, a great area of ​​opportunity with the seller, construction and customer service, will improve.

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 1

KB Home - Everyone was heplful and patient even through Covid and supply

  • Ernest T.
  • Verified HomeBuyer
  • August 12, 2021
  • San Antonio, TX

Everyone was heplful and patient even through Covid and supply shortages. God-bless

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great customer experience with the buying and building process.

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2021
  • Las Vegas, NV

Great customer experience with the buying and building process.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4