Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11755 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11755 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Everything good about KB home builder

  • Nguyen N.
  • Verified HomeBuyer
  • July 21, 2021
  • Pflugerville, TX

Everything good about KB home builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a good experience with KB home.

  • Tapan D.
  • Verified HomeBuyer
  • July 21, 2021
  • Parker, CO

We had a good experience with KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I’m pretty much satisfied with my new house.

  • Kook K.
  • Verified HomeBuyer
  • July 21, 2021
  • Corona, CA

I’m pretty much satisfied with my new house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Builder is great, we had little cosmetic issues but they are

  • Christian P.
  • Verified HomeBuyer
  • July 21, 2021
  • Menifee, CA

Builder is great, we had little cosmetic issues but they are fix them all so far

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Overall a great experience.

  • Salvador G.
  • Verified HomeBuyer
  • July 21, 2021
  • Salinas, CA

Overall a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superintendent Robert and seller's agent Ms Liz

  • Cheryl T.
  • Verified HomeBuyer
  • July 21, 2021
  • Corona, CA

Kept delaying the closing date with no remorse. Material is not as high quality.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

KB Home - Bad experience from the start.

  • Kellen O.
  • Verified HomeBuyer
  • July 21, 2021
  • AURORA, CO

Bad experience from the start. We were vastly misled from the beginning on when the house would be built. The sales team was difficult to get a hold of for any updates. There were things we were told during the sales pitch that turned out to be not true (i.e. the siding and roof was covered by the HOA, when groundbreaking and completion was... this was especially frustrating as we had an expiring lease and the house ended up being 3 months late). I will say once we got their leadership team involved, they did everything they could to resolve our issues. That is the only thing saving them from ...

KB Home responded:
Hi Kellen, Thank you for your feedback. I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

All KB staffs are so helpful helpful and very patiently helping us along the whole process. Great team to work with! Highly recommended!

  • Maricar C.
  • Verified HomeBuyer
  • July 21, 2021
  • Las Vegas, NV

KB builder is very reliable and practical home builder! KB offers ENERGY Star certified homes that helps new homeowner saves with their utility bills.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan Officer & Sales Representative keeping me in the loop at every detail of the process.

  • Sylvia A.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

That they too! Can experience home buying as a First Time Buyer with the proper information and encouragement. Thank you KBHS team! I feel so accomplished & rewarded from this experience!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Awesome building experience!

  • Praveenkumar R.
  • Verified HomeBuyer
  • July 20, 2021
  • Aurora, CO

Awesome building experience!! Great options and good quality workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The home buying process with KB Homes was very smooth.

  • Crystal D.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

The home buying process with KB Homes was very smooth. Everyone has been helpful and the home warranty is great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I’m so verry happy with my new house

  • Mariella G.
  • Verified HomeBuyer
  • July 20, 2021
  • Davenport, FL

I’m so verry happy with my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very reliable and with good team of staff.

  • Ming G.
  • Verified HomeBuyer
  • July 20, 2021
  • Bradenton, FL

Very reliable and with good team of staff.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Nice home and location

  • Uma J.
  • Verified HomeBuyer
  • July 20, 2021
  • Pflugerville, TX

Nice home and location

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Knowledgeable Staff

  • Katherine B.
  • Verified HomeBuyer
  • July 20, 2021
  • Patterson, CA

KBH exceeded my expectations especially as a first time home buyer. They are filled with experts who are top-notch professionals.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent communication from all parties during entire building process.

  • Joseph M.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Have built new homes with other developers past 10 years. Kb far exceeds all others in all aspects but mostly in communication. materials & workmanship. Would not hesitate to build again or recommend to new nuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a great experience.

  • Alma G.
  • Verified HomeBuyer
  • July 20, 2021
  • Salinas, CA

It was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The follow up during the construction was great!

  • Ernesto G.
  • Verified HomeBuyer
  • July 20, 2021
  • Groveland, FL

The follow up during the construction was great!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The timeline took longer than usual. Superintendent Ryan and Kimara was great and helpful but the gentleman who initial was helping me was not always as helpful.

  • Jessica G.
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

Everything seems to be an upgrade. The model homes are somewhat misleading but the prices of the upgrades are not bad. Overall pricing is alright but the timeline and follow up is not always the best. I have been living in our home for 3 months so far so good just some minor things need to followed up by w/ warranty.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

KB Home - Responsive to claims filed via customer portal.

  • Penghang J.
  • Verified HomeBuyer
  • July 20, 2021
  • Irvine, CA

Responsive to claims filed via customer portal.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The property manager at the Crosscreek subdivision ( Jacaman C ) & the one who got my interest rate. ( Joel J. ). Also, Scott P, & M. Polanco & Mari G

  • Floyd M.
  • Verified HomeBuyer
  • July 20, 2021
  • San Antonio, TX

Yoiu can trust them. Your experience will be great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good to service for home

  • Kazi Z.
  • Verified HomeBuyer
  • July 20, 2021
  • Houston, TX

Good to service for home

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - Thank you KB Homes for building our forever home.

  • Fidel S.
  • Verified HomeBuyer
  • July 20, 2021
  • Perris, CA

Thank you KB Homes for building our forever home. It’s a check in our bucket list and what a wonderful experience dealing with ALL the GREAT people of KB Homes involved From the start to finish, (sales office to loan processing and construction people). Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great Experience Thank you kb

  • Trisha R.
  • Verified HomeBuyer
  • July 20, 2021
  • Jarrell, TX

Great Experience Thank you kb

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall it was a great experience with few hiccups along the

  • Tyler T.
  • Verified HomeBuyer
  • July 20, 2021
  • Georgetown, TX

Overall it was a great experience with few hiccups along the way. The KB team was able to acknowledge and address my concerns in a timely matter. If anything was missed, a simple follow up seemed to suffice and any issues were taken care of. One complaint I will have is in regards to the choice of leaving the ugly, black tube for the AC condensation drain. I’ve never seen that before and every house I’ve lived in prior has had some sort if PVC piping going into the ground (sort of a French drain). It looks pretty shoddy while it kills my grass and serves as an ideal chew toy for my dog. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4