KB Home Reviews

Friendly People, Helpful Recommend: Ozzie (sales), Jessie Lee (Loan) Carlos and Rod (Customer Service) Everyone is good.

Overall KB was easy to work with. They do weekly calls and checking to make sure the building and buying process is on track. With every build there are hiccups but they try to minimize this by checking in often

Stay focused and trust the process

Overall I like KB home however there are some improvements needed .

Fair pricing and was attractive compared to older homes in same area

I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.

As typical with new homes, we ran into several issues but we're working to resolve them. Other than that we highly recommend this place! It has over all been a great experience!

Ou home buying experience with KB Home was surprisingly easier than my husband and I thought. The process went smooth and less painful. All the staff members from different departments were wonderful, very friendly and very knowledgeable. We are now very happy to have a quality smart home, energy saving and affordable home. Thank you for helping us make our dream (to have a house) come true. You all exceeded our expectations! More power to you all!

Everything has been taken cared for in my process of buying this House!

We were able to move in due to the prompt response of Jacob to fix most of the things that were wrong. Still issues as of right now but we are living on the house.

The home came out nice because I had a lot of upgrades done but I do think other builders like Lennar gives you more value as upgrades are included.

Overall we were happy with our home and a lot of the issues that came up were handled. However there were moments of lack of communication and delayed execution with our inspector. Issues that came up before our 30 days with Tyler have still not been handled. We remain optimistic that they will get fixed. Overall we rate the experience a 9/10.

Our Sales Rep & Superintendent were PHENOMENAL. They were both very responsive, worked with us as best they could within whatever limitations were present and kept us in the loop at all stages.

Material used are good but not the best. Workmanship is great. Sale's team is super.

The home buying experience was so easy and pleasant thanks to Malissa. She was available at all times an even responded on her days off! She went above and beyond to help out in any way, and reached out to her resources to assist as needed. Scott and team were excellent as well, very responsive to our concerns and quick to get items resolved. Very professional too.

I wish KB homes would include a single basin sink with goose neck faucet in the kitchen and quartz countertops to be included in all homes versus being an upgrade, otherwise all else is fine. The sales team & maintenance team on site are all great and very responsive to any requests.

The experience with KB homes was pleasant with timely response and complete information and clarifications when required. Everything went smooth. Highly recommend new buyers to buy homes from KB Homes

I highly recommend KB Homes they communicated and educated very well. Josie and Harvey were nice people to work with. Mike and Daniel have been great with logistics and taking care of us.

My home-buying, loan, and showroom experiences were outstanding with KB Home. The trouble I had with KB Homes was the completion of my home. The home was three months late, and my project manager was not listening to my concerns. I moved in this February, still have several problems still not been resolved. KB homes are working to fix these issues but the process is very slow. However, my family and I do love our new home.

Their customer service is excellent. The entire staff is prompt and responsive and has been wonderful to work with.

I have to say 99% of this home is amazing, but there are some issues. Warranty claims get a response very quickly, however im learning you are at the mercy of whatever contractor installed that particular item. With that said I'm definitely glad I purchased the home.

Tami was our original agent. She was relocated to a different community. Harvey stepped in a did a great job. On the construction side Alex and Daniel were great! Josie crunched the numbers for us time and time again. She was thorough Anna very communicative.

The product is according the price.

Over all we are happy with our new house. Thank you KB homes.

The build took a bit longer than we expected but we are now in our new home and are loving it. There have been a few growing pains but that was to be expected and my contacts have mostly dealt with them quickly. Overall we are happy we built new. The KB team has been fantastic.