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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10645 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10645 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

karel

  • Karel D.
  • Verified HomeBuyer
  • November 01, 2022
  • Katy, TX

I love my new home,

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Rodriguez

  • Patricia R.
  • Verified HomeBuyer
  • October 19, 2022
  • Georgetown, TX

Process was easy, but having a hard time to get someone to come out and fix or correct issues when I get out from work. No one is willing to help other than Monday- Friday 8 am-4pm. Which is usually the same time I have to work.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Sales team great, quality good

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2022
  • Valley Center, CA

The sales team was amazing and helped us every step of the way. There were a handful of quality issues, such as missing medicine cabinets and countertops having a rough residue on them. But overall, very happy with how things are getting resolved

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

First time homebuyer!

  • Gloria M.
  • Verified HomeBuyer
  • September 21, 2022
  • Riverside, CA

I must say Im glad my family and I purchased a KB Home. There were notable differences between KB Home and other builders. They were honest and forthcoming. The customer service throughout was exceptional! There were several times I reached out to Liz on her off day and she was more than willing to help. Our only gripe was the inconsistencies with the closing date. Most importantly, we love our home, so thank you everyone at KB Home!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Sonoma at spring mountain ranch

  • Mukesh G.
  • Verified HomeBuyer
  • September 14, 2022
  • Riverside, CA

Smooth process, helpful staff, pleasant experience

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

At long last! We moved into our beautiful, energy efficient home!

  • Elena S.
  • Verified HomeBuyer
  • August 10, 2022
  • Dixon, CA

Although, it took over 1 year to complete our home we had a great experience with KB team.. Kellie Ali and Doug Cherry and later Veronica Tizcareno were always on top of things and keeping us informed. We love our new home and hope to enjoy it for years to come. Thank you!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Mr

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Davenport, FL

Great experience overall. Personnel went thriugh all details of what us included and not included in the home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Great experience and Great staff!

  • Myrna B.
  • Verified HomeBuyer
  • July 19, 2022
  • Georgetown, TX

Great experience and Great staff!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 5

I recommend KB homes

  • Karthik T.
  • Verified HomeBuyer
  • July 12, 2022
  • Kyle, TX

I recommend KB homes To my friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good job

  • Tedros T.
  • Verified HomeBuyer
  • June 28, 2022
  • Rosenberg, TX

No I am not payer home

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Excellent staff and onsite team at property.

  • Inderjeet S.
  • Verified HomeBuyer
  • June 28, 2022
  • Lathrop, CA

Excellent staff and onsite team at property.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Tim

  • Timothy O.
  • Verified HomeBuyer
  • June 23, 2022
  • North Ft Myers, FL

Our experience overall, was very good. The time factor was our only misfortune. A closing date date of March 7th turned out to be April 28.. we felt that the communication in that area should have been better. Personnel was exceptional, and if we had to do it again we most certainly WOULD

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Very good

  • Luis R.
  • Verified HomeBuyer
  • June 16, 2022
  • Davenport, FL

Perfect home for 4 peolple!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Robert and Thomas were wonderful to work with.

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2022
  • Surprise, AZ

Robert and Thomas were wonderful to work with. They were very responsive and patient.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Nice neighborhood and near to Home Depot and big department stores

  • Edgardo B.
  • Verified HomeBuyer
  • June 10, 2022
  • North Las Vegas, NV

Nice neighborhood and near to Home Depot and big department stores

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Chad Was AMAZING!

  • Amanda C.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 5

KB Home - The overall value is great for the home.

  • Mary H.
  • Verified HomeBuyer
  • May 31, 2022
  • Kyle, TX

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Very good customer service.

  • Boran E.
  • Verified HomeBuyer
  • May 25, 2022
  • Henderson, NV

Very good customer service. Buying a home now is hard and the process went through smoothly.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - A great experience with the salesperson and the finance agent!

  • William B.
  • Verified HomeBuyer
  • May 19, 2022
  • Santa Clarita, CA

A great experience with the salesperson and the finance agent!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pleasant and simple

  • Minh D.
  • Verified HomeBuyer
  • April 26, 2022
  • Las Vegas, NV

Friendly, professional and knowledgeable staffs. Clear guidance and quick responses to most requests.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall it was a very good experience

  • Jean C.
  • Verified HomeBuyer
  • April 19, 2022
  • Las Vegas, NV

Overall it was a very good experience

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - The whole process was updated weekly

  • Joseph P.
  • Verified HomeBuyer
  • April 19, 2022
  • Las Vegas, NV

The whole process was updated weekly

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Variety of design options

  • Conor G.
  • Verified HomeBuyer
  • April 12, 2022
  • Las Vegas, NV

Overall KB was very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Customer Service

  • Rowena C.
  • Verified HomeBuyer
  • April 09, 2022
  • Riverside, CA

Everyone is very responsive to my needs. I call for repairs or issues and I get immediate response.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Responsiveness

  • Gennie C.
  • Verified HomeBuyer
  • April 06, 2022
  • Jacksonville, FL

I loved the prompt response from the KB team

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5