KB Home Reviews

Sales agent Frazier, Elysia was very very helpful from beginning and throughout the process. She had answer to every question I had.

This was my first time buying a new construction home. I am retired military and this is my forever home. I wanted to make sure it was everything that I wanted. The experience was wonderful from start to finish. I received weekly updates from sales and financing. I was always kept informed of what was going on. I never felt in the dark about any part of the process. Being able to see the home and get walkthroughs with the builder at important parts of the building process was very helpful. I was able to take pictures so I know everything about the home from the foundation to the framing. Since I have moved in I still get calls to make sure everything is going well with the house. If I do have questions I get very quick responses. I have very happy with the entire process. ... More

This builder cares about their customers. With that said, they build houses that are equipped with energy-saving tools that's gonna help prolong the quality and durability of the entire house

Overall I had a good experience with all the personal and the same house in other places is very expensive so I had a great deal!!!

Great area! KB Forman Jeff Milne was awesome!! He went out of his way to make sure we were very happy with the home.

1. Sale representative, upgrades representative, construction manager, loan lender and customer service are very friendly and responsive. 2. Love the energy-saving home design.

The entire process from start to finish was smooth and easy , it was a wonderful experience thank you KB and KB Team

The people that work at KB are all very helpful, has a great support and the quality of constructions.

Times were tough with covid and delays due to manufacturing, but everyone kept us updated and did their best.

We had a very smooth overall transaction from start to finish

Steve and Tonya were amazing!

House is nice and KBHome sales representative was patient and responded fast to my inquiry and requests.

We are forever grateful for the top-notch experience we had buying our home in a nice neighborhood on Communication Hill in San Jose. Our friends at the KB office, Debbie, Don, Tim, Maricela and Kathy made buying the home a joy. It was totally painless every step of the way, and even now we continue to have a relationship with KB because they want to make sure we are taken care of if any touch-up needs to be done or if there is ever a warranty issue. There are people on the property to help, and we feel well taken care of. Great job everybody, and thanks to everybody at KB for totally exceeding our hopes and expectations. If you are reading this, you should really consider looking at the nice KB homes on Communication Hill ! ... More

Material are very cheap and break fast

Me and my family are really thankful and happy with everything KBHomes did for us and for having our new home thanks a lot

Sherry was fantastic as I have worked with her before purchasing my first home. It was a true blessing to walk in the sales office and see Sherry there. KB truly lives up to the reputation of Built on Relationships!! Between the sales team, the loan team, and Ruben our foreman the experience has been fantastic! Of course there are always issues after the final walkthrough and the customer service has been stellar answering all of our questions and are very prompt in their response on what needs to be addressed. I would absolutely recommend my friends and family to purchase a KB home! We love our new home! ... More

Kb is cheap. The workmanship is not good. Most likely because the superintendent Greg doest not do his job right and has the guys working quick to make his deadlines. The materials are cheap too and they charge a lot for it. The solar we purchased is still not activated after almost 3 months. They should make sure everything is up and running before they hand you over the house. Our house was not finished in time but they told to sign paperwork and they would come back and finish. Were still waiting to have our house 100% Honestly a lot has happened throughout this purchase. They made us wait 8 months from beginning to end. When it should have been half of that time. Their excuse was that the soil density was not good and we needed to wait. They also said the materials were low. We never got a straight answer. But to top it off. Kb was our lender and the escrow officer almost cost us our house. He messed up the money amount we were putting down by not putting anything down and it made the loan go way up high. We almost signed that at Title and my husband caught it and it was on a Friday and it delayed us on the closing. And the escrow officer did not want to take blame. He said he was so busy with 22 more accounts. How is that our problem or fault? Anyway just be careful and remember to be vigilant with all things especially what you sign. ... More

Everyone that was involved in our purchasing process and building our home was amazing!!

Joe was fantastic to work with, top notch

Everything good about KB home builder

We had a good experience with KB home.

I’m pretty much satisfied with my new house.

Builder is great, we had little cosmetic issues but they are fix them all so far

Overall a great experience.

Kept delaying the closing date with no remorse. Material is not as high quality.