KB Home Reviews

Very trust worthy company great team members . made my process very smooth and nice will definitely recommend to my family and friends

KB’s model is cheaper the better.

KB Home was very personable and went out of their way to help me through the process of buying my new home. Even before my closing, they helped me coordinate needed deliveries and made sure things were safe and secure.

Process was smooth. Delayed due to supply restrains

Great property value for the price paid. Plan 2 unit square feet is very reasonable compared to units in Sunnyvale and Mountain View areas. However, space is not well utilized in design. Quality of workmanship and materials is poor. It almost feels like everything is done in a rush and not well thought. Water is extremely hard - water softener and filtration are additional costs that home owners need to think of.

The staff at park circle are superb. From Angelina to Jim the supervisor and when I had to escalate the quality issues Rudy the regional supervisor. Everyone has been wonderful. Unfortunately I’ve been in the house two months but only been able to live in the house full time less than three weeks due to several quality control issues. They are resolving and I would definitely recommend KB homes.

Just a very pleasant experience. KB homes have been professional and courteous, and patient as well in allowing the buyer to finalise the loan

KB Home is a good builder. Easy to work with and stands behind their product. I am a repeat home buyer and was always satisfied with their service.

I trust KB with home construction!

Rob and Becky were great to work with

Now that we are in the house we can see stuff that is not done right. We are going thru the warranty to fix our house

The service team, mainly Renee, was the best at helping us through this process.

I would just tell a new homeowner that is purchasing a home with KB is to take your time on the studio selections, ask questions, touch the items whether it's the toilet or the windows, did I say ask questions please do, and when u walked thru your house with the construction manager for your walk thru look for everything, I mean everything, bring a portable mirror to look behind the toilet if u have too, because once u are in your new home u will be surprised what you find!! But u will love the experience because u are about to be a homeowner from nothing to something.

Great value for the price.

My experience was that they had great communication with me, on where the home was at each stage of the build.

Great staffing, quick response,

Staff is great and pleasant to work with.

the house is great but the doors are small ,refrigerator,couch,treadmill and bigger appliances and furnitures won't fit .driveway is narrow and garage is small for 2 SUV or Vans .

People throughout the process were very attentive and nice...

Nice and good experiance like it

it was great all around

It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend

Overall good. But workmanship is a bit lacking. AC was installed incorrectly and stopped working less than 1 month of moving. We did not have AC during a weekend in the middle of the summer average of over 100. At first tried to contact the assigned rep for issues but did not received a response within 24 hours, after looking on the KB website, we finally got a hold of 24-hour warranty office to fix the issue. Also, some of the windows are not properly installed i.e. will not completely close. Carpets not properly installed, sticking tacks everywhere. They touched up some of it during final inspection but there are still tacks sticking out when walking on the carpet. Closets rail doors have some markings of screws holes. Closet shelves are not properly sanded and rough on some edges along with closet hanging rails. Overall materials are great but workmanship definitely needs work and maybe more thorough inspection. ... More

Sales team did a good job. Superintendent/warranty did/are doing a great job with responsiveness and ensuring mishaps are corrected/fixed in a timely manner.

The overall experience was great, there where however typical type items that came up during the building process that more communication could have helped.