KB Home Reviews

I am happy with my new home overall. All of the staff I came across in the home buying process were great and very helpful. I appreciate the weekly updates and the quality of the home. I think the value for the price was good. The several phone calls to leave reviews were a little annoying, however.

Pam and Collin were great.

This was our first home purchase and it went smooth with KB. The sales agent was friendly and helpful and all the appliances were modern. I'd go with KB again for future property purchases.

Awesome experience starting from the ground up.

My sales person and super were both great!

Our sales rep. helped us from start to finished. She went above and beyond to make sure everything goes accordingly.

I Had a decent experience. Best part was how consistent the property manager at Carter landing Keri was. She was the best with keeping me informed of progress of the home while it was being built . I didn’t care for how inconsistent the superintendent was. Seemed like he was overwhelmed with his work load. He could use an assistant covering so many communites

Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.

And now today only two people came. We still have a small hole in our calk above the shower. This is unacceptable and they need to fix it ASAP. Unfortunately that does t seem to be a priority and no one has come to fix that. We already used the shower so we are afraid if there is further damage. Get on the ball and fix this ASAP. Touch ups still have not been done as well :(

My husband and I enjoyed the process of buying our KB home as we received constant updates from Debbie and Theresa from the beginning, as well as coming onto the property to observe our home being built! The customer service representative, Luis, has been responsive and acts in a timely manner. Great team overall!

I was warmly respected from the beginning to end and now after too. KB built my family a home that I’m proud of .

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

Rooms are a little bigger than expected which is great.

They were so in sync It has to be a culture a way of daily business to support, to care ,and to share their time and experience to make this a great experience!!!

COVID put all timelines behind but we are very happy with our choice to buy from KB.

KB homes is a great company to deal with. My whole experience from Beginning to end was great. I love my new home.

There are few architectural in design issues that should be a looked at. 1. Design issues, there should be a diagram of where the electrical fixtures are going to be at design studio to make better decisions. 2. Architecturely bathroom 2 and 3 have little space to keep trash can by the toilet and the sink and that also causes a problem in cleaning that area.

Great experience with the builder. Excellent features and thoughtful design.

Good home...but no details are given to the customer concerning the sprinkler system...

The service is great! Thanks!

Everything was good but design studio process needs to be more thorough with the selection of items

The builder was great. The sub contractors work was rushed and not well done. Had to have workers come back multiple times to fix things that should have never been an issue. We are still waiting on things to be fixed after almost two months. We were told items would be fixed before we moved it and they were not. Now that contractors are busier it’s taking 2-3 weeks to get anyone to come back and do repairs. Even the guys sent for repairs aren’t completing the job. Materials like the upgraded paint and the standard countertops are poor quality

K be home have good design, good location, good price. The use quality material more choice to upgrade excellent finishing .

Very nice,, I really like the house

It is a trusted builder to work with and they will do their best to help you move in and providing a very good customer services