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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10645 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10645 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Painting

  • YU Z.
  • Verified HomeBuyer
  • August 17, 2021
  • Bradenton, FL

I had the painting problem before closing, they fixed it after 26 days. I wish they can fixed earlier. The people is great but the processing is bad.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

It was a great experience

  • Jorge O.
  • Verified HomeBuyer
  • August 17, 2021
  • Patterson, CA

Buying a home with KB was a great experience. I was able to pick my house they way I wanted it, and our lot size is amazing. A little slow on fixing things that needed to be fixed but other than that it’s been great!!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Customer service

  • Anonymous
  • Verified HomeBuyer
  • August 17, 2021
  • Las Vegas, NV

Everyone involved in this process was very nice and quick to answer any questions

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - yes i love my house.

  • Priyank S.
  • Verified HomeBuyer
  • August 07, 2021
  • Austin, TX

yes i love my house.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great support team, but wish the actual construction crew would

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2021
  • Manor, TX

Great support team, but wish the actual construction crew would pay more attention to finer details.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Builder is great, we had little cosmetic issues but they are

  • Christian P.
  • Verified HomeBuyer
  • July 21, 2021
  • Menifee, CA

Builder is great, we had little cosmetic issues but they are fix them all so far

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Loan Officer & Sales Representative keeping me in the loop at every detail of the process.

  • Sylvia A.
  • Verified HomeBuyer
  • July 20, 2021
  • Lancaster, CA

That they too! Can experience home buying as a First Time Buyer with the proper information and encouragement. Thank you KBHS team! I feel so accomplished & rewarded from this experience!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Everyone was very welcoming.

  • Carolina B.
  • Verified HomeBuyer
  • July 20, 2021
  • North Las Vegas, NV

My family had a great buying experience with KB homes. I had looked at other communities which offered different kinds of incentive, however KB homes had exactly what I was looking for in a home (Plus More). Once I made my mind with the Model that I wanted and singed off on it, I was able to bring other family Members to look at the Model home and every time I would bring them over, the sellers at the site made us feel welcome.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Good sales process & hard working engineers, but unfortunately

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Irvine, CA

Good sales process & hard working engineers, but unfortunately the finish quality did suffer! :( Just thankful they are fixing most of it...but certain issues should NOT have existed in the first place!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Real Estate Agent/Sales - Pamela Noah, Loan Officer (Brad Blumert), and Superintendent (Colin Martinez)

  • Marco R.
  • Verified HomeBuyer
  • June 29, 2021
  • Lancaster, CA

Those three listed treated me with outstanding care. They provided with insight, helped me, and still reach out to check on me.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - From start to finish it was a seamless process!

  • Jose M.
  • Verified HomeBuyer
  • June 22, 2021
  • Parrish, FL

From start to finish it was a seamless process! Wouldnt change anything. Feels like we have a home now.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Yolanda, she is great in sale depth and she is very responsive when have questions.

  • Roland P.
  • Verified HomeBuyer
  • June 22, 2021
  • Sacramento, CA

How did you feel about the entire process, from initial purchase to final move-in? Answer;Feel very comfortable with the KB home team and they are great and very responsive when there a question that would like to know. How would you describe the quality and value of your new home? Answer:The quality of work is excellent How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? Answer:The builder team to sales are awesome ,has the professionalism , explained every steps process.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good first time buying experience

  • Thinh H.
  • Verified HomeBuyer
  • June 18, 2021
  • Redwood City, CA

This was our first home purchase and it went smooth with KB. The sales agent was friendly and helpful and all the appliances were modern. I'd go with KB again for future property purchases.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - great sales team and builder.

  • Anonymous
  • Verified HomeBuyer
  • June 14, 2021
  • Las Vegas, NV

great sales team and builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Great Communication and quick resolution of issues!

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2021
  • Aurora, CO

Great Communication and quick resolution of issues!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Quick responses from all parties (sales, construction and loan officers)

  • Michelle A.
  • Verified HomeBuyer
  • May 26, 2021
  • Jacksonville, FL

I loved that I was kept up to date with everything and every step. I have always gotten quick responses on any questions I have had.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Awesome service

  • Joseph E.
  • Verified HomeBuyer
  • May 25, 2021
  • Converse, TX

Awesome service, quiet neighborhood, and an amazing lake view. I love the house and i recommend it.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Mark and Gary were helpful and fixed every issue we had with

  • Jose G.
  • Verified HomeBuyer
  • May 20, 2021
  • Oakley, CA

Mark and Gary were helpful and fixed every issue we had with the contractors work, Mark always checked in to make sure we’re taken care of.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Overall, it was a great, smooth experience.

  • Alida B.
  • Verified HomeBuyer
  • May 11, 2021
  • North Ft Myers, FL

Overall, it was a great, smooth experience.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Great customer service

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • San Antonio, TX

The staff at kb home was great. The only concern I had was some issue with home that look like some items seem to be cheap or not install correctly.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The house is amazing.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2021
  • Riverside, CA

The house is amazing. But after moving in I am seeing a lot of paint issue from stucco to inside.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Overall experience was very good.

  • Michael K.
  • Verified HomeBuyer
  • April 21, 2021
  • Magnolia, TX

Overall experience was very good. Always able to speak with someone when needed. House we purchased was good sized, but lacking in storage...only fair sized clothing closets, minimal 2 car garage width and height, and though we purchased an elevation with a gabled garage, the space is trussed, and not usable for storage. With basements in Houston very scarce, you would think storage would be more of a concern in designing a home. Guess you should budget for a storage unit for kayaks, bikes, tools, camping equipment, etc.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

I felt the process was smooth , the purchase was worth the wait .

  • Carol J.
  • Verified HomeBuyer
  • April 16, 2021
  • Bradenton, FL

I’d do it again if I could.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

It All Comes Down to the Superintendent

  • David M.
  • Verified HomeBuyer
  • April 15, 2021
  • Jacksonville, FL

We've built three homes with KB and each experience was different. If your community has an awesome build superintendent then the home is built with a lot of care and attention to detail. You will have no issues post-build to deal with and you will have a home that you will be happy to live in for years. If your superintendent is lazy or uncaring then your home will have many issues you will deal with for sometimes years. So find a KB community with a solid build superintendent and you will love KB and the home they build for you.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Buying process a breeze, knowledgeable staff, realtor and lenders

  • Adolfo T.
  • Verified HomeBuyer
  • March 28, 2021
  • North Las Vegas, NV

Buying process a breeze, knowledgeable staff, realtor and lenders are great! On the other side, the quality of workmanship is way below what I expected.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5