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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10645 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10645 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Overall great process from start to finish in building our home.

  • Jay C.
  • Verified HomeBuyer
  • March 24, 2021
  • Manor, TX

Overall great process from start to finish in building our home. The design phase was definitely the best part. Updates as time progressed went well and though the timeline was underdelivered, it still worked out. The mortgage was the best it could have been and I am thankful for it.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - James and Blake were great throughout the whole process.

  • Reid M.
  • Verified HomeBuyer
  • March 24, 2021
  • Kyle, TX

James and Blake were great throughout the whole process. We were kept apprised of the status along the way. And any concerns were addressed in a timely manner.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - KB has been a pretty great company to purchase our first home

  • Sydney S.
  • Verified HomeBuyer
  • March 23, 2021
  • Fresno, CA

KB has been a pretty great company to purchase our first home through. We did have delays moving in to our home that were unavoidable due to COVID, but once we got in our home we realized how much pride they take in their work. Even after the walk through, they come back multiple times to make sure everything is fine and fix things that are not. Everyone I have had the pleasure of talking with has been very kind. Jennifer in sales was the most friendly, knowledgeable person on the team. If you have a question, she will find the answer! The woman at the design studio was so kind to us also. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Good experience overall but we do have some small issue needs

  • Syed J.
  • Verified HomeBuyer
  • March 16, 2021
  • Richmond, TX

Good experience overall but we do have some small issue needs to be resolved

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Bryan did a good job and always available when we need help with

  • Charly C.
  • Verified HomeBuyer
  • March 16, 2021
  • Groveland, FL

Bryan did a good job and always available when we need help with something.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Overall I am happy with the house except the road noise that

  • Almir Z.
  • Verified HomeBuyer
  • March 09, 2021
  • Jacksonville, FL

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Nice house, great after sales service

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2021
  • Ormond Beach, FL

Nice house, great after sales service

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Construction workflow should be described in more details

  • Timour P.
  • Verified HomeBuyer
  • January 26, 2021
  • Lincoln, CA

Construction workflow should be described in more details

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

One & Done

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Valrico, FL

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Laura during the initial start of the process was amazing. Jason Thomas was amazing after closing with a couple if concerns.

  • Jason S.
  • Verified HomeBuyer
  • January 19, 2021
  • Las Vegas, NV

Everyone is genuinely kind, professional and available.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Customer Service Rep

  • George F.
  • Verified HomeBuyer
  • January 12, 2021
  • Marana, AZ

After the sell our customer service rep was here anytime we needed. He is most caring as is the rest of the staff. Jeff has always been most helpful before turning it over to Brett!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great buying process and follow-up after purchase

  • Stephanie E.
  • Verified HomeBuyer
  • January 05, 2021
  • Kyle, TX

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Good experience in buying our second home

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Salinas, CA

Good experience in buying our second home

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all is what to be expected

  • Marcus C.
  • Verified HomeBuyer
  • December 23, 2020
  • Las Vegas, NV

all is what to be expected

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Beautiful Home and Great Value!

  • Hector F.
  • Verified HomeBuyer
  • December 09, 2020
  • Santa Paula, CA

KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Great options at reasonable prices

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Santa Paula, CA

Great options at reasonable prices

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Staff made the Difference

  • Stephen A.
  • Verified HomeBuyer
  • December 02, 2020
  • Las Vegas, NV

KB has the finest staff. From sales to loans and studio to the final phases and after closing the staff is there to make the seamless process to your personalized liking. I have to say that I'm completly satisfied.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Jia and Jason were great assisting in my home

  • John A.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

Jia and Jason were great assisting in my home

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

NA

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Las Vegas, NV

Enjoying my KB home, thanks!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Great house, great service, staffs are very nice as well!

  • Nini J.
  • Verified HomeBuyer
  • November 05, 2020
  • Irvine, CA

Great house, great service, staffs are very nice as well!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The design studio offers so many customizations too make your home truly yours. So fun!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Loveland, CO

KB Homes had been great to work with! The process was fun, service was great and the staff was amazing. Would recommend their Colorado homes to anyone!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Top Tier Customer Care

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Loveland, CO

From Sales to Design to Construction and Customer Care, we feel like KB Home cares about us!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Love my new home

  • Jacqueline E.
  • Verified HomeBuyer
  • July 29, 2020
  • Castle Rock, CO

I love my new KB Home. The sales process was easy, the Design process was fun and they kept me informed of the build process.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

KB Home - We are mostly happy with the homeThr only issue takes time to

  • Gabriel F.
  • Verified HomeBuyer
  • July 21, 2020
  • New Braunfels, TX

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Very professional and responsive

  • Fatoumata K.
  • Verified HomeBuyer
  • June 24, 2020
  • Katy, TX

They a;ways respond back to your queries, and fix issues

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5