KB Home Reviews

Great service with kb homes

Good customer service. Like my house

Great customer experience, working with the KB team was fantastic. Even in the midst of the pandemic they made me feel at ease.

Amanda made the whole process as smooth and stress free as possible. Process was long but fast at the same time (I know sounds crazy) but once the actual construction got going the house itself was built very fast! Very great quality of work. No major issues that were found. Very happy with the home and the process.

We had an outstanding experience, before, during and after the purchase process. Our Sales agent Yolanda, kept us updated weekly, always had time to promptly reply to our multiple inquiries; Our lender agent Marcus, worked with us to get us the best loan deal possible; Our Construction Super Intendents: Kevin and Rob, took care of all our requests after closing. Our house feels not only new, comfortable, beautiful and safe, but it makes it even better to know we have a name as KB backing it up from foundation to the last roof tile

Price was affordable. Also impressed with the quality.

Good sales process & hard working engineers, but unfortunately the finish quality did suffer! :( Just thankful they are fixing most of it...but certain issues should NOT have existed in the first place!

I am very happy with my purchase and the whole team did a great job

I really loved how KB is all about customer satisfaction and if you have any issues they will address them in a timely manner.

From start to finish the process has been amazing. We had more information than we needed every step of the way. If we had a question, there was always someone there to answer. The home is everything we hoped it would be; on time and under budget.

Overall we are very happy with our home.

It was a great and exciting experience.

I would buy a KB home again.

Had a beautiful experience with kb homes and their team

dishonest and lack of knowledge

Overall, we were/are satisfied with KB Home and love our new house. Most issues were as a result of the COVID pandemic and the supply/demand of the materials. Other than that, our experience was great.

The 2 Jasons that were in charge were here to correct any issue as soon as it occurred and were super nice and professional. Could not have asked for anyone better.

Great value for a start home under current market. Need more consideration for normal design to fit for smaller house these days such as avoid door overlap when both open, two big oak trees in a very small from lawn that too close to drive way...

Preapproval process was terrible thru KB. Was approved fully thru my lender and was told that I’m going to loose my house because I wasn’t qualified enough. KB lender could care less had to basically show the money and then there attitude changed. Then when I came to building my house was one of the first houses started and took longer to build than others. Was told it was because of no being able to get supplies and was given every excuse in the book. I was told the house being able to close escrow was being pushed back because of certain supplies not being available even though they were installed already. Has to send pictures of them installed on the house to push to get in. It was a terrible process start to finish. Now that I am in the house I am have to call to come get things fixed that weren’t done right. ... More

KB Home can be trusted and the team that I dealt with was very helpful, knowledgeable and very good with returning phone call . Very accommodating from inception to final NHO and the key to the Jew house ceremony

Absolutely the worst home building experience I have ever had. Overpromised and underdelivered, untrustworthy and unresponsive staff, poor workmanship. I closed in May and still haven’t gotten to finished product.

Great team of people. Love our home.

Overall great experience! Whole journey from start to finish was very educational.

Easy process. Walked me through everything.

Love, love, love my new KB home. You will not get the after care for your home with some other home builders like you will with KB homes. They are still with you even after your buying process is completed. Whatever concerns if any you have KB and staff are right there for you, putting your mind at ease. A lot of other builders take the money and run and leave you without support, this isn’t the issue with KB Homes. Like I said before in my own words, KB Homes is definitely a K aring B usiness