KB Home Reviews

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

The overall team's dedication and genuine care to help the customer was very impressive. Although there were some hiccups along the road, the overall experience is nothing short of a customer service-oriented company. The only negative I would mention is the materials used to build the house do not feel/appear premium, in addition "price paid" for some of the house upgrade options were very high for what you got. I felt many of the things should have been standard offerings but I was charged a high price tag, unfortunately. If you're looking to get a lot of upgrades I strongly recommend trying to do it yourself instead of paying the premium price tag through KB Home. ... More

The overall experience was good.

KB Homes has good service team

Landscaping could of been better. Backyard slope is bothering. Attention to detail also concerning.

When we got the home we love it. We were so anxious to move in that we agreed to let some things to get done after. It’s been over a month, almost two and we keep asking when things will get completed. We see that almost all the houses in the neighborhood have been sold and we are afraid that it will never get completed. I have spoken with the persons in charge and they keep telling me, tomorrow or this week but it’s not getting done. I want to elevate my concerns, not complains to higher up, but not sure if I should keep waiting a bit more, I’ll give them till the first few days of October to see if things get done, if not, I will have to do it. Other than that the house is great and we love it. ... More

Kimara was great agent to have she was with me until I close the escrow. She even check on me after the closing escrow.

We are so happy to have our dream home with KB home..We went through the process smoothly and got assistance as we needed. We just love our house more and more.

As a overall experience, things went decent. But there are places where KB Homes must listen to customers voice and their concerns than going with the process which is not helping customers, For my house, the price was reduced by 10k on the KB website and the major house selling portals like Zillow/refin etc. immediate next day after I signed the house. We all know the price reductions are as per market/industry situations. When asked, I was told that the price reduction is a mistake.

Space does not know how to utilize

Over all one of the better production builders, Very good financial team. Warranty work from the subcontractors and follow up is a little slow.

My sales person and construction manager in Bauer Meadows were the absolutely best.

The home buying experience from the salesperson, the construction lead, to the bank applications was excellent. Quality of the lumber is a one out of 10. Now that the house is complete with sheet rock and painted, flooring laid and now settling. The cracks are showing up here and there..The placement of all the plants and trees is crap. For the amount that you pay for a house nowadays you could at least get choice and placement of all garden items. But you don't that would prevent me from buying from this organization ever again. Too many faults after the fact.

Our reps at KB were all great to work with. They communicated regularly and were all very responsive.

The experience from day 1 has been outstanding and exceeded expectations. Now we just need help in getting a broken kitchen cabinet repaired. The screw in the foor hinge fell out. Can we get some help. We have been waiting well over a week. Candy is aware. Matthew

Great experience, good service and nice builder

KB employees are 10+ in communication, promptly and courteous always.

Meghan is the best in assisting us with our loans from the beginning til the end, it was a pleasure working with her!

Great experience overall but oversite over the builders workmanship needs to be improved.

Overall it was a pretty positive experience. We had a few bumps but KB worked with us to resolve the issues and we are very happy with our new home!

The buying process was amazing, issues that have come up seem to be fixed quickly. Waiting for more thing to be repaired

The overall experience is good. Finance department felt shady. Upgrades were extremely costly. Real Estate agents were genuine. Second foreman was genuine and talented. First foreman was terrible. The subcontractors were hit or miss. The laborers need training. I can still see the seems on the ceiling through the knockdown, random patches and uneven corners that you don't notice in a walk through because the bigger things catch your eye. There's actually quite a list, but too long to type. It could have been worse. I've heard nightmare stories with other companies. My experience wasn't bad, just not perfect. I have a lot to do to make it mine. ... More

My experience was very interesting because I lived some beautiful moments.

Spending almost half of a million dollar for this 2566 plan house, I found several poor workmanship from bent, crack pre-drywall structural wood to uneven corners of drywall installation. Everything seems built in rapid manner with lack of attention to detail.

i’m happy with new home Big smile