KB Home Reviews

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Purchasing as a first time home buyer is truly scary and so much unknown. The experience would of been hard however the entire team from sales to building and closing helped us the entire time. We felt confident in their guidance and truly appreciate all they did for us.

If you ever have to deal with the builder for preserve pointe the god bless you but sales team is great and know how to communicate as well as the lender for kb we had.

Amanda and Kevin have been extremely helpful and provided great experience right from first meeting. Timelines were met and the team was very accommodating.

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

An overall enjoyable experience. Would recommend!

My overall experience with KB Home was great, they are very helpful, and they were always there to answer any questions or concerns !

During construction and prior to construction the salesman responded with any issues or questions I had. After closing KB personnel were responsive and any problem was handled in a timely manner.

If wasn't because of pandemic time everything would be on time ,and on the other hand I had the builder inspector helping on everything he could to get my house soon is possible which he accomplish by doing all we needed, Thank You Don

The customer service from Bryon and Rob was great. In terms of improvement for KB Home, I think better attention to the small details would be nice. For example, we found a few paint drippings on the carpet, counters, and doorknobs. Also the AC unit wasn't level. Other than that, I think our experience with KB Home was good.

As a first time home buyer, l was really scared to venture into the process considering everything negative l have heard from others. However, my experience with KB home was surprisingly great. When we started, l realized the process was well thought and organized. I was told that someone will contact me weekly to give the progress information and they actually did. I know everything that's going on with my new home because James, the biulder called me every Friday and so were the contacts from Doug the sales manager. I love the fact that l went to their studio to pick out every details and l remembered how comfortable l was with the designer. I wasn't pressured to choose any design that l wasn't comfortable with. Rather, l was being assisted to make even better choice. And the finishing of my house is amazing. The loan process wasn't bad as well. Luis was the loan officer. I benefited from his great experience and when l got nervous about the closing date towards the end, he ensured that all the necessities were in place in time to close as soon as possible. Overall, l will recommend KB Homes to new buyers simply because the experience is less stressful and you have a choice on how your home is designed. You look at your home and you are comfortable with everything in it because you pick out most of them. It's such a great feeling! ... More

They will walk you through all questions

Steve, construction supervisor is great! Richard with KB Loans provided great service.

We are pleased with the overall experience as a whole. Some minor things right after move in, but were managed. The Warranty process needs improvement.

Construction was horrible. Communication was horrible. Lender was perfect.

I loved that I was kept up to date with everything and every step. I have always gotten quick responses on any questions I have had.

I’d like for the rooms to be bigger .

The floor plans are amazing!

Very nice staff and sellers And i would recommend it to other people

I have built several times with kb and love the work

Purchased a model home, very beautiful.

Thanks I had great experience with kn

My house is beautiful and I do feel like it’s a good value. I had a couple of issues like my thermostat not being properly mounted and my bedroom doors not being able to close because of how they were installed. I wish someone paid more attention to that but I was able to call someone to fix it. They responded in a timely manner.

I was very skeptical but I am very pleased.

We were pleased with the home buying experience with KB and are very happy with our new home.