KB Home Reviews

Sales office was always available to answer questions Service able to complete SOME repairs in a timely fashion Still waiting for touch up paint

The process from start to finish was great and I'm very happy with my new home purchase.

LeMonte, Cody, Ena, JoAnn, and Mike all played instrumental roles with us deciding to purchase and build our first home. The KB Team helped us apply, plan, and build while we were still stationed in CA. We were very nervous throughout the whole process, once we made it back to Tx we were able to see our home on a daily basis until completion. We are very pleased and happy with our home and will recommend KB Home to family and friends.

Really outstanding services from initial meeting to final inspection clos-out!

my project manager was on point!!! the mortgage side of it was always prompt & friendly guiding you thru the steps.

Very responsive and helpful through out our experience.

Good KB Folks from sales to construction to financing

From start to finish it was a seamless process! Wouldnt change anything. Feels like we have a home now.

KB at this location had a great team that has responded quickly all along to any issue that came up. We have been very happy with our purchase.

KB homes offered us the greatest value with the best product in the Austin area!

How did you feel about the entire process, from initial purchase to final move-in? Answer;Feel very comfortable with the KB home team and they are great and very responsive when there a question that would like to know. How would you describe the quality and value of your new home? Answer:The quality of work is excellent How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? Answer:The builder team to sales are awesome ,has the professionalism , explained every steps process.

Very attentive, and helpful

Any project will have issues, but KB did a pretty good job getting through them, especially with a large winter storm and the pandemic, amid labor shortages etc. Materials and methods used for the house however, are a bit subpar, and while it's rated as an energy efficient home, I can't say it's amazing. Lots of flimsy materials used, but for the money we paid, I feel like we got a decent deal, especially in the Austin housing market. I'd recommend this for a first time homebuyer or a younger couple.

Good experience overall, we are very happy.

This was our first home purchase and it went smooth with KB. The sales agent was friendly and helpful and all the appliances were modern. I'd go with KB again for future property purchases.

Overall a good homebuying experience. Very modern design and good quality materials. I did have some issues with the customer service rep for some minor warranty claims though.

KB homes is a great company to deal with. My whole experience from Beginning to end was great. I love my new home.

Everything was good but design studio process needs to be more thorough with the selection of items

Amazing experience buying our 1st home

My Property Manager has been GREAT! He has been willing to listen to my concerns and ready to intervien with any issue. The Warrenty Manager has listened to me and has gotten the jobs scheduled to make my transition into my new KB Home easy.

The staff at KB are wonderful and helped make our home buying experience awesome!!

As a first time home buyer the experience was easy. The foreman was responsive to my complaints/questions as well as the salesperson. The studio was an easy and smooth experience. As a prior construction worker, some things stood out to me. The structure of the home is solid, the finishing not so much. There were missing paint spots, short cut baseboards that were filled with caulk, mismatched door trim, extra caulk left in the corners where it should have been smoothed out, painters closed doors before paint was dry, etc. The backyard was not leveled properly which caused all the neighbors water to drain and stay stagnant in our yard. This killed our tree and grass. All of these items can be fixed, and the foreman made sure they were fixed. If you are looking for an absolutely perfect house to move into, ensure you have given yourself at least a week or more beyond the forecasted closing date for the builder to fix these problems. The one thing I have suggested to KB is the need for a quality assurance rep to walk the home before the customer does the final walkthrough. I feel this would mitigate customer findings and expedite the closing process. I did have an inspector walk the home, he did not point out the finishing issues I have mentioned. Most of his findings were of little to no concern. ... More

great sales team and builder.

Great Communication and quick resolution of issues!

One think no good for dishwasher no body comes to fix