KB Home Reviews

There should be community pools and gyms

Relatively okay, but I am still not understand the appliances delivered with the home. Cooking stove, microwave, dishwasher, but no refrigerator, why ? I asked this on day one, they said people have different preferences. This doesn’t make sense. You can provide coupon to home buyers if you are serious. Take a survey and work on it.

Really nice folks that will assist you as needed.

Trust but verify. Love the location, wish there was a pool

Process was smooth and easy. Staff were amazing. Actual home attention to detail is not great. Carpet falling apart, bunching, and can feel nails on stairs and transition areas. Wood outside cracked, splintering, incorrect dimensions cut. Sharpie marks still on windows exposed cables wood pieces in cement

The process of the home building was smooth! The quality of the tiles horrible. Tiles were really dirty not happy about. You can see the caulking all tiles paint on the caulking horrible!!

I had some trepidation at first since it was a long distance transaction. Also our Sales representative left the company in the middle of our long distance build. However Christina jumped right in and took over like a champ. Jerry and Zach were also wonderful, kudos to both of them for seeing the build through to the end.

KB was great to work with in the process of buying a home. Each step throughout was handled with ease by the professionals and made me feel like I was missing something because it was such a smooth process. I would recommend KB Builders to family and friends.

It was an interesting process, just know your house won't be perfect you will find things that will need to get fixed.

Im very happy to buy this house

The one thing that I don't like is, the utility workers do not notify you when they will need to access your property. We already moved into our home and we had our side gate locked and just made it home from shopping, and my wife was in the bedroom changing and two guys jumped my back fence, she ran into the living room and told me she was changing and these guys came over the fence and I ran to the back of the house and I saw that they were digging in my backyard.They had no name tags or uniforms and I didn't know who they were and they didn't speak English, and with all the crime today it almost ended with me pulling my weapon One then was able to say KB HOMES AT&T and I figured out that they were contracted out to KB Homes for at&t digging cable lines. They should have put a note on my door or something because it could have ended very bad. Please make your workers identifiable and start knocking and putting notes on your door and letting you know when they have to go into your back yard, so they won't have to jump your back fence. ... More

My husband and I bought our first home with KB Home and it turned out better than we expected. Alexandria from the Home studio was very patient with us and allowed us to take our time and picking out the designs. Jayson did most of our financial information and explained/even extended himself to explain things. My one critique with the financing department is for them to allow buyers more time i.e a week at least to lock in rates or any other important decisions when purchasing a home, I did not appreciate being rushed into a decision. Lastly our super Joe, overall Joe did a very good job with his knowledge on the materials/making of the home. I can’t fully put this on Joe but we did feel rushed to closing even though it was quite a few important things not completely done with our home. We still have exterior items needing to be fixed and have not heard of an ETA on those fixings. Another thing I would like to add which really disappointed us, is the day we closed on our home the keys given to us by Joe to our house did not work. We planned on moving into the home the very next day and not being able to get into the home the night prior or not receiving any response after hours was disappointing. Despite these faults we love our home and our process with KB Homes. ... More

It may not be the best quality of work and materials, the loan process was great!

All sales staff and lender were very nice and professional

1st time home buyer, no complaints other than from KB financing team. They are like used car salesmen. Constantly calling after I told them we went through an outside company. One week I got 8 calls by 5 different people... Annoying and very unnecessary.

Sales team excellent service . Alot of fixing issues..

The whole process was a fun experience. This was our first new build and getting to see each stage was neat. The office staff communicated regularly with updates and was always available for questions even after office hours or their days off. Some things weren't completed upon acceptance and almost 2 months later they still are not. Things are in the works but I can't give a full 5 stars since the time frame discussed has come and gone. I'll be very patient and understanding of the process as long as they continue their open communication.

The people that we interacted with throughout the process were all so friendly and helpful.

Office staff very knowledgeable and helpful. Design center staff also great

Supply chain and lack of workers made things difficult. Not KBs fault.

KB homes has been really helpful

Very friendly staff. Finish work was sloppy however and things seemed like they were rushed in the home. Overall we love our home! And the people involved were so helpful

The sales office, lender and contractors were all amazing. Each and every one of these people made what would normally be a stressful event, more reassuring and calming. They built our home in the timeline that we really needed. They kept us updated throughout the entire process.

The process of purchasing the house made it easier with the help of rom Kelly Hasawy to Diana Vargas. I understand due to Covid19 everything was on hold and late but with the reassurance, everything made it possible.

It did take time to get information or updates but so far, so good.