KB Home Reviews

Everyone I dealt with during the entire process was friendly, professional, and competent. Thank you!

Everything looks pretty good but some things seemed rushed. But overall great experience.

Sales rep is very transparent. Building team is very attentive.

Builder does not response in a timely manner to fix issues. Have been in my new house for a little over a month and had issues with lights falling, sink not working, water heater leaking.

The sales staff at KB Home are exceptional. Our sales rep Juli and construction manager Brent were truly fantastic throughout the home buying process, providing regular and timely updates with much appreciated transparency.

We love our home! Everything about it is amazing!

Although, I felt that it took forever for the home to get completed, when I moved in, I felt that it was right on time. I am still experiencing the home buying experiencing with the behind the scene work. They are still making things happen for me with various vendors and the overall quality of their customer service. Pretty much my home buying experience didn't end when I got my keys. I really appreciate everyone from Sales to the Loan Officers to the Builders to the Customer Service Representatives right on down to the Superintendent. It all came together perfectly to mold and shape my dreams of my forever home. ... More

KB staff was very helpful. They were very communicative throughout the process of purchasing our first home. They guided us through the process and they were always available to answer our questions and concerns.

Just moved in to our new home in April 2021. So far everything has been great from the sales person to the customer service for any warranty issues. Highly recommended..

John and Chase were very easy to work with.

Great experience with entire kB homes team.

The floor left at the Largest model (1860)was dismally insufficient for a new home. Reguardless of your As is !! Model hone Purchase Policy...an attempt by myself and your Builder was made to attempt to fix the situation....after a professional cleaning and resealing the floor looked good for about 2days once completely dry it returned to it lack luster shine and powdery look. In closing we spent 8k to put a vinyl floor on the bottom half of this home...totally Disappointed...in what we got for 304k...

Our home building experience with KB was a great adventure. The building process was really enjoyable to watch and be apart of. My family and I love our new home.

Decent home. Seems like hires crews rather finish work quickly than provide quality work.

Josh/Darren were a great help throughout the whole process . First time home buyer and super happy with our new home. Thanks guys

The service was excellent! Great experience!

Tiresome process with great results.

You get what you pay for.

The moment I wanted into the model home they I selected, I knew this was the house I was looking for. Everything about the structure was just beautiful and the friendliness the sales person convinced me that this was the house I wanted to buy. Everyone else that was involved left me a great satisfaction that I knew I was buying the right house with the right company. This is my first KB home and so far I have no regrets. Love my home.

Amazing experience all the way up until fixing minor issues after closing. If they can manage to get in gear in that area, the entire experience would be superb. Excellent quality and workmanship. The sales agent, Paxton, was stellar!

We are moving in 3 weeks and we are super excited! The community is stunning and the price was so affordable we couldn’t resist the idea of purchasing our first home with KB Homes… thank you so much JV for everything you did to make this first experience so wonderful and unforgettable!!!

Our construction superintendent Cole was very responsive, professional and continuously went above and beyond to address our concerns.

In general, the experience with you has been relatively regular. I think it could improve if you pay more attention to the reports that are made to the construction personnel, since they do not resolve the damage reported in a suitable time. The quality control of the people who make the house is bad since they have to do the same repair more than twice. There is no website where I can make my damage report and I only depend on the construction superintendent answering my call and scheduling my repair within two three weeks.

Great communication with buyer!

From the Broker, Design Studio Coordinator to the Construction Foreman it was educational and enjoyable to watch and participate in the creation of my home. I enjoyed every step of the experience and besides the adrenaline rush it was stress free from beginning to end.