KB Home Reviews

It's a long process but Adrian & John, along with Tyler & Tom were there & able to answer our questions the whole time. Adrian & John are still involved even after settlement. If we find an issue within the home John's able to correct any problems within a timely manner. We would & have recommend KB to others. KB is a Great Choice!

(homeowner's son) I ignorantly parked near a new house that was being painted on and since this community is in a windy area, I got some over spray paint on my vehicle. Luckily I got in contact with Jason and Jason who overlook the community. once they saw what had happened they immediately wanted to help and FULLY refunded me for my overspray job! I literally didn't have to do anything and they took care of me more than anyone ever could have. 10,000 / 5 stars.

Sherry response to my email even on her day off.

My experience with KB has been good.

KB Studio Staff , Sales team , Construction Manager and Customer care team very good explained very well, I am able to choose what i want to for new home and its very experience, special thanks Jennifer, Traver, Scott and Zack

Home buying process was highly satisfied throughout. Communication with sales, financing, upgrades, and construction was on point. The KB Home team really ensured every step exceeded my expectations.

All in all pleased with our home. We did have some issues come up, but that’s the case with any house. They have been good to respond when we send a request.

from the beginning of homebuying process to the finish(closing), kb made it easier especially for first time homebuyer like me. each department responsible for each processes took care of us, no questions were left unanswered and they check up on us every week to see where we at or if we have any concerns. even after closing, they will still connect with us for follow up and etc. never felt left out or anything bad at all. will recommend to others

I had some issues with the painters' work, along with a couple other issues, but I love my home, and the warranty people have been great working with me.

He was very good with getting the deal done reassuring me not to worry. Just be able to contact Doug and he kept me update with my closing date as well as Luis who was my loan officer. Dexter at the Design Center was one of a kind, helping me put together my colors and he made me feel like family. I love buying from KB and would tell everyone let KB make you feel rite at home. Thanks KB for all of your hard work, I love my new home.

Professional and responsive during the process

- Great customer service by Rey. - Low quality & attention to detail / finishes. - A/C has broken down 5 times within a month span.

WE HAD A GREAT EXPERIENCES WITH KB SALES TEAM AND KB CUSTOMER SERVICES REPRESENTATIVE. WE HIGHLY RECOMMEND KB HOMES.

Mick and the construction team have been absolutely awesome since we have moved in. They have been quick to respond to the mint issues l/request we have made. Even aspects that are not within their original job description have been addressed through communication or action.

Arnold in Montevello is Great!

Need to improve the quality and workmanship of the homes. There’s a lot of issues with appliances, cabinetry and lack of quality with the finishing touches of the home. Need more attention to details specially with the design center. Lots of mistakes with the choices so it’s back and forth communication to get things resolved is painstaking. I don’t have any complaints with the sales person. Paxton is always on top of any issues and concerns given to him.

KB is personally with throughout the process and continues to support you after you move in!

Overall the sale manager was the best experience; but as a customer we didn’t have the option to change certain aspects of the house to make the overall experience rememberable. Experience was overall basically you buy as is; which was unsatisfactory

Easy process, team I worked with was so helpful and there for me through the entire time! I am absolutely in love w my home!

KB was great. The loan department was great, the contractors were great, and my home is everything I've wanted!

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Purchasing as a first time home buyer is truly scary and so much unknown. The experience would of been hard however the entire team from sales to building and closing helped us the entire time. We felt confident in their guidance and truly appreciate all they did for us.

If you ever have to deal with the builder for preserve pointe the god bless you but sales team is great and know how to communicate as well as the lender for kb we had.

Amanda and Kevin have been extremely helpful and provided great experience right from first meeting. Timelines were met and the team was very accommodating.

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.