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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11755 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11755 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - An overall enjoyable experience.

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2021
  • Parker, CO

An overall enjoyable experience. Would recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My overall experience with KB Home was great, they are very helpful,

  • Jorge T.
  • Verified HomeBuyer
  • May 28, 2021
  • Stockton, CA

My overall experience with KB Home was great, they are very helpful, and they were always there to answer any questions or concerns !

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

Timely Response to Issues

  • Rosemarie R.
  • Verified HomeBuyer
  • May 28, 2021
  • Clermont, FL

During construction and prior to construction the salesman responded with any issues or questions I had. After closing KB personnel were responsive and any problem was handled in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We have been working with Don builder Which been very helpful Thank You

  • Marco H.
  • Verified HomeBuyer
  • May 28, 2021
  • Jacksonville, FL

If wasn't because of pandemic time everything would be on time ,and on the other hand I had the builder inspector helping on everything he could to get my house soon is possible which he accomplish by doing all we needed, Thank You Don

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The customer service from Bryon and Rob was great.

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2021
  • Elk Grove, CA

The customer service from Bryon and Rob was great. In terms of improvement for KB Home, I think better attention to the small details would be nice. For example, we found a few paint drippings on the carpet, counters, and doorknobs. Also the AC unit wasn't level. Other than that, I think our experience with KB Home was good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trusworthiness

  • Fatima A.
  • Verified HomeBuyer
  • May 27, 2021
  • Katy, TX

As a first time home buyer, l was really scared to venture into the process considering everything negative l have heard from others. However, my experience with KB home was surprisingly great. When we started, l realized the process was well thought and organized. I was told that someone will contact me weekly to give the progress information and they actually did. I know everything that's going on with my new home because James, the biulder called me every Friday and so were the contacts from Doug the sales manager. I love the fact that l went to their studio to pick out every details and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

THEY RESPONED AND FIXED ALL ISSUES

  • Robert E.
  • Verified HomeBuyer
  • May 27, 2021
  • Las Vegas, NV

They will walk you through all questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Steve, construction supervisor is great!

  • Monalissa H.
  • Verified HomeBuyer
  • May 27, 2021
  • Valrico, FL

Steve, construction supervisor is great! Richard with KB Loans provided great service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication throughout the build process was excellent. After closing, not so great!

  • Michael P.
  • Verified HomeBuyer
  • May 27, 2021
  • Castle Pines, CO

We are pleased with the overall experience as a whole. Some minor things right after move in, but were managed. The Warranty process needs improvement.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - Construction was horrible.

  • Jose M.
  • Verified HomeBuyer
  • May 26, 2021
  • La Marque, TX

Construction was horrible. Communication was horrible. Lender was perfect.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Quick responses from all parties (sales, construction and loan officers)

  • Michelle A.
  • Verified HomeBuyer
  • May 26, 2021
  • Jacksonville, FL

I loved that I was kept up to date with everything and every step. I have always gotten quick responses on any questions I have had.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - I’d like for the rooms to be bigger .

  • David F.
  • Verified HomeBuyer
  • May 26, 2021
  • Saint Cloud, FL

I’d like for the rooms to be bigger .

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great sales team.

  • Randall L.
  • Verified HomeBuyer
  • May 26, 2021
  • Magnolia, TX

The floor plans are amazing!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - Very nice staff and sellersAnd i would recommend it to other

  • Khalid H.
  • Verified HomeBuyer
  • May 26, 2021
  • Katy, TX

Very nice staff and sellers And i would recommend it to other people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Always making you happy

  • Joshua S.
  • Verified HomeBuyer
  • May 26, 2021
  • San Antonio, TX

I have built several times with kb and love the work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Purchased a model home, very beautiful.

  • John B.
  • Verified HomeBuyer
  • May 26, 2021
  • Las Vegas, NV

Purchased a model home, very beautiful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Thanks I had great experience with kn

  • Behjat A.
  • Verified HomeBuyer
  • May 26, 2021
  • MORAGA, CA

Thanks I had great experience with kn

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My house is beautiful and I do feel like it’s a good value.

  • Acacia M.
  • Verified HomeBuyer
  • May 26, 2021
  • North Las Vegas, NV

My house is beautiful and I do feel like it’s a good value. I had a couple of issues like my thermostat not being properly mounted and my bedroom doors not being able to close because of how they were installed. I wish someone paid more attention to that but I was able to call someone to fix it. They responded in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I was very skeptical but I am very pleased.

  • Jacquelynn S.
  • Verified HomeBuyer
  • May 25, 2021
  • Lockhart, TX

I was very skeptical but I am very pleased.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We were pleased with the home buying experience with KB and are

  • Martin G.
  • Verified HomeBuyer
  • May 25, 2021
  • Santa Clarita, CA

We were pleased with the home buying experience with KB and are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What stood out the most with dealing with KB is how quick and responsive when I had an issue or question

  • Christian H.
  • Verified HomeBuyer
  • May 25, 2021
  • San Antonio, TX

Great over all experience. Satisfied with every personnel that Kb homes and KBHS had to offer excellent services, great people and all experienced in their field

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The build was good minor issues that haven't completed yet and landscaping has not been done we closed on the sale of the home ! 04/01/21 .

  • Eugene D.
  • Verified HomeBuyer
  • May 25, 2021
  • Castle Rock, CO

Be sure your home is ready to your satisfaction before you close on the sale !

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

KB Home - I really enjoy my new home!

  • Tumicka T.
  • Verified HomeBuyer
  • May 25, 2021
  • Porter, TX

I really enjoy my new home! The customer service is great have not had any issues!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The salesman for the site did an outstanding job keeping me informed

  • Benjamin G.
  • Verified HomeBuyer
  • May 25, 2021
  • Valrico, FL

The salesman for the site did an outstanding job keeping me informed and up to date on the final stages of the construction. He provided pictures and videos as well as weekly phone calls. He(Ramon) was instrumental in the financial side ,locating finance options when the one with KB home was exhausted. He is the very best at what I does.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent home in happy for my new house

  • Adriana D.
  • Verified HomeBuyer
  • May 25, 2021
  • Kissimmee, FL

Excellent home in happy for my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5