KB Home Reviews

The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered

The Sales office (Christina) is Great. The Home orientation and warranty guys are real good and responsive. The KBHome Mortgage office is quite inept. They seem to not have their act together to get the information for loan processing in a timely manner. Took 3 months to get this closed!

I am very happy with the customer support from the team. Always responsive to any questions we had.

He was so helpful

My Kb home is a quality built home. I'm very happy with the construction and details to the finish work. The sales team (Mark and Kristal) are always happy to help with your questions. It was nice to receive weekly status updates when my home was being built. After move in the service at my home from Juan has been great. He goes out of his way to make sure that your needs and questions are taken care of. While our remaining track of homes is still under construction Kb has 24/7 security service to watch over our new neighborhood.

The process was pretty quick and smooth! All questions were answered and whenever I had to reach out to someone, I got quick responses.

Great overall experience. Everyone has been super helpful and the build process has been very easy, smooth, and comfortable.

KB lending portion wasn't very good at all.....builder and construction of home and house itself were excellent. Enough said. I'm done with filling out surveys.

Great responsiveness and communication!!! Always willing to go above and beyond with questions or concerns.

Salesperson Tim was great to work with and he communicated well. Construction supervisor Kaisee was always on top of things and also communicated well. Customer service director Greg did a great job explaining how things in my new home work and was willing to go over and above to help with any issues. I withheld one star because of numerous delays. Overall though, it has been a great experience!

After everything I have been thru the buying of my house, I just can say that with the professionalism and help of Jill H.(sales representative), Mariel G. (Design Studio manager) and with the help after the last walk thru and his fast action with the final details of Mark (project manager), my dream house can not be come true. Thanks and many blessings for you all.

The home buying with KB finance was great. The problems found before closing were fixed in a timely manner. The only minus it took longer than expected 3 months longer. I realize there were delays with weather and vendors. It’s a beautiful home though and I would recommend a KB home For the workmanship and pricing.

Very disappointed with one of the banks they use , other than that great experience!!

Very satisfied with the superintendent. He is professional, curtesies and very helpful

Just know the home buying experience is a little longer with KB homes due to the amount of documents you’re constantly signing. Other than that the house was well built and any issues have been dealt with in a decent amount of time.

Amazing nice work carried out.

For the most part it was an exciting, but scary mixed with the stress of the unknown. But I'm in my new home and I'm really loving it. Thanks KB Linda

Buying Experience was easy and very transparent

Friendly staff that is there for you when you need them. They were patient and explained everything. The only issue was with setting the closing date due to VA loan.

My salesperson was great to work with and very responsive to issues

I am very happy with my home and the team at K&B

The experience was rocky at first! Sean helped navigate the issues and once Nemo came on, it kept getting better!

With KB home, you pick your home site, the home you want & EVERYTHING on the inside! So you KNOW you will love your home!

We love our new home.

Every is good, but some small things need fixing. Some of my paint needs more work.