KB Home Reviews

Love the house. Steve, the construction manager, has been the best part of it all.

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Great overall experience from the KB sales and construction teams. Very dissatisfied with Kb home lending and their lack of responsiveness. Home move in was delayed, movers rescheduled, and my work had to be rescheduled. Cost me thousands of $$$ due to mismanagement of my loan closing process.

I had my ups and downs in my experience with KB.

There were a lot of delays due to COVID but everyone was great about keeping me updated when building finally started and throughout the process.

Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!

The sales and construction team was outstanding. Both teams were very professional and were prompt to answer any of my questions.

Very helpful and easy to work with. Affordable and a good value.

The guys who sold us the house and built it were the best! More than what we could have asked for

Nice home, very comfortable, sales and construction crews friendly and helpful. Underwriters asked for information which in our estimation should have been easily obtained by them, but insisted we supply to them.

Great workmanship

Great customer service

Best work and pricing !

Working with Alex to buy my home was such a pleasurable and enjoyable experience. working with Sam was also a pleasurable and enjoyable experience.

We are enjoying our new KB home. Brad, the sales consultant, was phenomenal. He was very educated in KB homes. He kept us informed, and helped in the home buying process and any concerns we had, he got them fixed quick. The home looks beautiful. Chris, the superintendent, was very nice and built a wonderful home. He was attentive to any questions we had. The only negative we had was the design selection experience, but when I told them my concerns, they were very speedy on resolving the issues. After her resolution, I have been happy with the overall design. Our customer service consultant Heather was wonderful. She helped us learn about the home and all its features. Overall, our home building process with KB Homes has gone very smooth. For a new construction community I would recommend KB homes. ... More

It was a bit of a process, but both Janice and Trevor were great and very helpful in dealing with the stresses of purchasing the new home. Highly recommended.

KB Home team have fixed all the issues reported in a quick and promptly manner .

We had a couple water leak issues but the KB warranty staff and contractors were all very responsive in resolving the issues. Would recommend each new home has a 'deep cleaning' prior to new owner arrival as our home was dusty and floors not clean. Overall, i would have KB build another home for us. Sales staff and contractor were both very good!

Superintendent, Ian, no question the very BEST in class. Home studio consultant, Dixie - FANTASTIC. Home sales reps: Marshall and Jan B, top notch as well. Stay on top of the KB Loan team amd question everything they do and keep all your correspondence with them...watch out for duplicate requests

Winn & Juan V were fantastic! Easy buying process through Winn. Juan made sure the build was completed correctly and on time! Both men were extremely professional. Only issue we ran into was with funding... I would advise using an outside lender instead of KB (sorry not sorry).

Communication in the beginning could have been a little better, however, overall I feel I made a good decision. I love my new home.

Overall experience was good. Build quality of the homes are good. Builder can improve to provide more customizations and latest options (modern)

Overall great experience for first time home buyer

Overall, we have a great experience with our KB home purchase. It was very smooth. The Superintendent and his crews have been very helpful from day one. They are very responsive and accommodating. We know that we can always count on them to get things addressed promptly and professionally. The KB Customer service is also great and helpful. They promptly address our inquiries and concerns. However, our experience with KB Home Insurance agency has not been that great.

My husband and I really enjoyed the overall kb home process and going to the design studio was one our favorite parts. Our sales person, was the only time we had any issues on trusting what he said. We've learned to make sure to get answers in writing. The superintendent, customer service rep., and all the various builder companies involved were great to work with and made sure repairs/concerns were resolved. Getting our own inspector for the construction phase was such hassle as we, ended giving up and just pointed out major concerns.