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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11566 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11566 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - KB provided a great home buying experience.

  • Juan L.
  • Verified HomeBuyer
  • April 17, 2021
  • Irvine, CA

KB provided a great home buying experience. Shannon, Scott and the team were all great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The team was great to work with!

  • Thanh N.
  • Verified HomeBuyer
  • April 17, 2021
  • Redwood City, CA

The team was great to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Sales Team

  • Eugene M.
  • Verified HomeBuyer
  • April 17, 2021
  • San Jose, CA

Very smooth home buying experience. There was great coordination and communication among the sales, finance, and design staff. I felt like I was in good hands.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our sales person was great

  • Michael H.
  • Verified HomeBuyer
  • April 17, 2021
  • Saint Augustine, FL

Our sales person was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I was happy buying a new home but now after a couple months I

  • Gerardo L.
  • Verified HomeBuyer
  • April 17, 2021
  • Las Vegas, NV

I was happy buying a new home but now after a couple months I am feeling somewhat discriminated, there was options which was never offered or told I could get, I did some research with a few neighbors and found out they were offered those options to them.

KB Home responded:
Hi Gerardo,

I’m so sorry for any frustration, and I want to assure you that KB Home takes your concerns very seriously. I understand that you’ve been contacted by a representative of KB Home Las Vegas division management to help clarify these issues and to answer your questions. If you have any further questions, though, you may always reach out to CustomerRelations@kbhome.com. We’d be happy to help. Best wishes. -James

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

KB Home - Great communication at all times

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2021
  • Del Valle, TX

Great communication at all times

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I am very pleased with my decision to go with KB home after looking

  • Canasie M.
  • Verified HomeBuyer
  • April 17, 2021
  • Lakeland, FL

I am very pleased with my decision to go with KB home after looking at 5 different builders!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Consistent update from the beginning till the end of the transaction

  • Marcos R.
  • Verified HomeBuyer
  • April 17, 2021
  • Elk Grove, CA

Consistent update from the beginning till the end of the transaction amidst Covid19 good job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We liked the big backyard.

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2021
  • Roseville, CA

We liked the big backyard.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Loved working with everyone at this location.

  • Carrie L.
  • Verified HomeBuyer
  • April 16, 2021
  • Las Vegas, NV

Loved working with everyone at this location. Especially Ryan Adams he went above and beyond for my family and I.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism

  • Grayson C.
  • Verified HomeBuyer
  • April 16, 2021
  • Spanaway, WA

Very professional, friendly and caring team KB has put together, they always put us first and made the home buying experience very easy. Any minor things we noticed after closing was quickly repaired with quality work by the superintendent and his team. Would recommend KB to anyone looking for a new construction home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great.

  • Branden K.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great. Everything was good but the financing department

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very friendly and willing to answer any questions you may have.

  • Luke W.
  • Verified HomeBuyer
  • April 16, 2021
  • Valley Center, CA

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great home

  • Assaf A.
  • Verified HomeBuyer
  • April 16, 2021
  • Stockton, CA

I love the house being the home of the future

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I felt the process was smooth , the purchase was worth the wait .

  • Carol J.
  • Verified HomeBuyer
  • April 16, 2021
  • Bradenton, FL

I’d do it again if I could.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Great experience from the 1st day to the last.

  • Julio F.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great experience from the 1st day to the last.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Dan the construction supervisor was great

  • Cheryl B.
  • Verified HomeBuyer
  • April 16, 2021
  • Jacksonville, FL

Dan the construction supervisor was great

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great Open Floor Plan!!!

  • Brandon P.
  • Verified HomeBuyer
  • April 16, 2021
  • Manteca, CA

This was our First Home and buying from KB was the Best Choice. Other floor plans we saw at other builders were huge homes with tiny rooms.... KB has open floor plans which was a no-brainer on why we choice KB without hesitation. The quality is phenomenal and the process was unforgettable. We have been living in our new home for a month now and still love it. Thank you KB for building our first and dream home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very good work n helpful people

  • Surinder S.
  • Verified HomeBuyer
  • April 16, 2021
  • Stockton, CA

Very good work n helpful people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a very simple and pleasant experience

  • Gev K.
  • Verified HomeBuyer
  • April 15, 2021
  • San Jose, CA

It was a very simple and pleasant experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Manaement Team

  • Edward L.
  • Verified HomeBuyer
  • April 15, 2021
  • Las Vegas, NV

The builder sales management team provides great support during the development for our home. Sales manager kept us information and provided weekly construction report to us with pictures that we are appreciated very much.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Well built home!

  • Jennifer B.
  • Verified HomeBuyer
  • April 15, 2021
  • North Ft Myers, FL

KB builds a great house! Super energy savings on your heating and cooling bills. They stand behind their homes, unlike other builders in the area. If you're looking for quality, look no further than KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good experience.

  • Meibi W.
  • Verified HomeBuyer
  • April 15, 2021
  • Irvine, CA

Good experience. Will recommend KB to friends and relatives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Home definitely takes pride in their work and their relationship

  • Erica H.
  • Verified HomeBuyer
  • April 15, 2021
  • Kyle, TX

KB Home definitely takes pride in their work and their relationship with their clients. We were impressed by not only the quality of work but the professionalism of everyone we came into contact with during our home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Thanh Q.
  • Verified HomeBuyer
  • April 15, 2021
  • Leander, TX

New house good and 1yr warranty They will make pleasure finished.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5