KB Home Reviews

I like my KB townhome a great deal and find that the building is high quality and the supervisor is extremely helpful as I transition through the buying, moving and living process. I am extremely disappointed in KB home loan who sold the loan within two weeks and the Second lending institution sold the loan again. Two months living here and three banks. It’s outrageous that customers have to go through the inconvenience of chasing banks to pay their mortgage. This needs to be rethought and changed to focus on the Customer/buyer experience and not the money grab that comes with the continuous selling of mortgage loans. I have no idea how many more times this loan will be sold. ... More

The sales and lending team were helpful and responsive throughout the buying process. Any issues we found upon move-in were addressed at our first month walkthrough. Energy star certification is a plus.

Love the house but had to wait 7 months for the build. Other houses in the neighborhood have gone up much faster. Like KB Home better than other builders in the area.

Wonderful new house, great craftsmanship, great value/price ratio. Spacious, all works, beautiful. We worked very hard for this for so many years, so now we are really happy to finally be able to settle down (our 1st own home).

We are satisfied costumers right now.

We recently bought a home in a new KB Home community. We had never bought new construction before and it was an experience. We were downsizing and the process took much longer than expected as new wells had to be dug, approved and put on line. The design studio experience was enjoyable, picking our fixtures, cabinets, countertops, hardware, etc. gave us some choices to customize our home. The different staff members we dealt with were mostly attentive to our needs. There were many minor things that needed attention, but I guess that happens with new construction. They were all fixed in a timely fashion. The neighborhood needs time to grow into itself as it’s pretty much devoid of trees and shrubs. ... More

I am pleased with their after sales customer service but not too much with the sales agent. She was a little inexperienced and unprofessional from time to time.

We bought this house between Nov 4th and Dec 14th. Fast and easy! I am very comfortable here and looking forward to many years more in it. Trey and Chad and the local team have been great.

I'm very happy with the house however after living there for a month we've got some issues with house. Heating is not working, nails protruding on the carpet and problem with bathroom door

This is my first experience buying a home and there were overwhelming and high pressure moments but ultimately everything worked out.

Walking into to the model home a

It was a great experience with KB team from the start to closing of our home. A good feel to see the building and working with every member of KB. However I felt we didn't get a fair treatment as regards payment and unnecessary charges at closing

I am quite satisfied with the outcome of my home. I put a lot of effort to include high quality building materials towards the construction of my home. Whether It it is my ever home or not I felt that I cannot go wrong with putting some technology touch up to the house as well. I am currently enjoying this new house if my dream

I would definitely recommend going with KB! The whole process went very smoothly from start to finish. When we had a couple of things that needed touched up, they came and took care of it right away. I love my new home!

ESTA MUY MAL NO ENTREGAR ELECTRODOMESTICOS: LA NEVERA, LAVADORA Y SECADORA. IMPORTANTE ENTREGARAN ESTOS PRODUCTOS. QUE LA CASA VENGA CON LOS ELECTRODOMESTICOS DE NEVERA, LAVADORA Y SECADORA.

I received my home as what I expected and thanks.

I like my new home and neighborhood.

Check everything before you move in walls, floors ceilings and diagram. For the most they were pretty fast to come fix the items that were wrong.

Overall experience was good. I was extremely happy with the construction crew, especially John.

KB was easy to work with and answered every concern we had.

I was informed and guided every step through the process. Everyone was very patient with me if I didn’t understand something and would explain it until I got it. The superintendents and KB representatives were great. They were always available for my questions and if not, they would always get right back me in a timely manner. On one occasion, something small needed to be repaired. The Superintendent actually came over and repaired it himself! I’m very impressed and pleased with my choice of purchasing a KBHome.

Vanessa and Mike were incredible and truly made our experience wonderful. Vanessa explained things along the way and Mike always kept us up to date during the build. Both represented KB Homes very very well!

Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team

Sales team and our builder Cody are awesome. Cody took care of any small issues in a timely manner. Cabinets can be of better quality as we received some slight color variations in some cabinet doors.

We were very excited about purchasing our new home, and we were told it would take about 9 months, it turned out that it took about 13 months. We were informed as the months and weeks leading up to closing. We defiantly love our new home and can't wait to make it our own.