KB Home Reviews

Good overall

Had a great experience with KB home. Everyone was very helpful and walked me through the entire process. This made everything easy and smooth for me. Loving my new home.

Amazing home, love the staff and everybody we worked with through the whole process. This quarantine has delayed some things that needed fixed but that will happen after it's over. Thank you guys.

Good price

We had a few issues that were handle, but unsure how they were missed in the walkthroughs. For example the wrong interior paint was used, cracked shower pan, sloppy re paint and cable hider was not installed correctly. Customer service team has done an awesome job.

The company itself would try to enhance more its architectural designs. Your people are great to work with in buying a home

Excellent customer service and smooth process.

Our construction manager Paul is very responsive and has helped us several times with small issues around the house.

After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.

Okay

The community is wonderful with a mix of every home models. We choose plan 4 and love it. The workmanship on the home is average the material is average as well , but the upgrades are what make the home unique and beautiful. To be able an visit the home while construction is occurring and acknowledging adjustments is a good quality they offer. The Monte Bella , KB Home team is great to work with and heard our request of what my family was looking for in a home. They fulfilled our dream beyond our expectations. Thank you Monte Bella KB Home team for all the time in getting to know us and we did you. ... More

Great homes

What stands out most to me is their willingness to correct issues I was unsatisfied with.

excellent

The process took 6 months, which is about what was expected from the original estimate. The house turned out beautifully, and my family and I are thrilled with the result. In addition to the quality of the final product, all of the KB staff have been and continue to be wonderful in terms of consistent communication and following up on requests/inquiries. I would recommend this branch of KB to anyone looking for a new home.

Agents are very professional, they are kind and always find solutions to help you best. They also help you understand the process very well and they're on top of any item needed.

Everything went well with a few hiccups along the way. We are settling in and getting the hiccups worked out. Still need a few things done. Very disappointed in the landscaping. Small ailing plants. Definitely C grade. A lot of dead grass. They came back and took out a lot of it but simply didn’t finish. Now we have several large areas with no grass. I will call super about it soon.

Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

very professional, on top of responses

It has been a while since I have purchase a new home. I was first very happy of how fast the home was build. I am amaze of all the features the home has like the timed lights to conserved energy and the feature where it allows fresh air to enter in the house without opening windows. I am also very happy that the home has sprinklers in the home in case of a fire.

Buying from KB Homes has been a great experience. The sales and service staff are both excellent and easy to work with. They are very responsive and quick to get any issues resolved.

Great company who takes care of their people.

Overall everyone is doing a great job to make this a great and easy way to purchase a home with kB .

Nice purchase, wonderful communication with everyone from KB