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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10644 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10644 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

the option of having my old house sold in conjunction with the new house buy.

  • Gabriel P.
  • Verified HomeBuyer
  • September 23, 2021
  • San Antonio, TX

This is my second KB home and being familiar with their processes it made it less stressful.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality of the home

  • Rodney C.
  • Verified HomeBuyer
  • September 14, 2021
  • Magnolia, TX

Great home for the value. Would definitely recommend KB Home

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - KB Homes backs their promises with prompt and high quality customer

  • Ian M.
  • Verified HomeBuyer
  • August 31, 2021
  • Fresno, CA

KB Homes backs their promises with prompt and high quality customer service.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We are very satisfied with the new home all salesman nice and

  • Adan A.
  • Verified HomeBuyer
  • August 19, 2021
  • Madera, CA

We are very satisfied with the new home all salesman nice and friendly

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Garret was quick to reply and resolve any of my concerns during the construction and after closing.

  • Tapio L.
  • Verified HomeBuyer
  • August 04, 2021
  • San Antonio, TX

KB home construction facilitated an fully transparent construction phase to close out with me. Garrett was always replied to my texts and calls promptly. He made himself readily available to discuss my concerns and answer my questions , even to meet me on the home construction site to explain the construction process and facilitate solutions to my concerns.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The way they contact you every week to ask if there is anything they can help you with. I appreciate that a lot

  • Obioma O.
  • Verified HomeBuyer
  • July 13, 2021
  • Houston, TX

If you are looking for spacious sitting room, kitchen and rooms, come to kb homes. They will give you the worth of your money

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Thank you it’s nice house

  • Mustafa D.
  • Verified HomeBuyer
  • July 13, 2021
  • Manor, TX

Thank you it’s nice house

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The cleanniness how the house build

  • Danylito M.
  • Verified HomeBuyer
  • June 29, 2021
  • Katy, TX

The trust of their building a nice house

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our builder James, was/is very responsive to any needs.

  • Brian D.
  • Verified HomeBuyer
  • June 22, 2021
  • Parrish, FL

Our builder James, was/is very responsive to any needs. We are very satisifed with his ability to address any concerns.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - COVID put all timelines behind but we are very happy with our

  • Lauren M.
  • Verified HomeBuyer
  • June 16, 2021
  • Menifee, CA

COVID put all timelines behind but we are very happy with our choice to buy from KB.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Price of homes

  • Donald B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Though the several-month construction process was frustrating

  • Jacob M.
  • Verified HomeBuyer
  • May 20, 2021
  • Lockhart, TX

Though the several-month construction process was frustrating in itself, the overall product came out a lot better than we had expected. After our home was finished, the construction team was very responsive to our requests to fix any issues we came across and ensured it was done correctly. The responsiveness to these issues after the construction process was quite refreshing given our experience during the construction process.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Not all options were disclosed at studio appointment.

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2021
  • Uhland, TX

Not all options were disclosed at studio appointment. But other than that everything was great!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy purchase

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2021
  • Winchester, CA

The total experience was pretty easy for a new build. This is the best investment we've ever done. To build from the ground up was an amazing experience. The most fun part of the build was creating our home, from the floor, fixtures, layout, wiring. It took longer than expected but thats because of the Pandemic. Over all, we would do this build to order again. Thank you KB for creating our dreams on paper come to life.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Very friendly and willing to answer any questions you may have.

  • Luke W.
  • Verified HomeBuyer
  • April 16, 2021
  • Valley Center, CA

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Set up of house to my liking of the way i want to live.

  • Wallace K.
  • Verified HomeBuyer
  • April 15, 2021
  • Ontario, CA

Set up of house to my liking of the way i want to live. Quiet neighborhood. Easy access to many department stores and the like. I have no regrets on my decision to buy the property.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The sales and construction team are excellent, very responsive

  • ARTURO A.
  • Verified HomeBuyer
  • April 06, 2021
  • SAN ANTONIO, TX

The sales and construction team are excellent, very responsive to our home needs.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Any problems that arose, KB Homes listened and responded quickly.

  • Hilary L.
  • Verified HomeBuyer
  • April 06, 2021
  • AURORA, CO

Any problems that arose, KB Homes listened and responded quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall a great experience with KB Home.

  • Wilson T.
  • Verified HomeBuyer
  • March 31, 2021
  • Ontario, CA

Overall a great experience with KB Home. The final fit and finish had some issues but it’s expected when they’re building so many houses at one time. Good thing is that our superintendent and customer service reps were there to take care of any issues we had, and I’m more than happy with the outcome. Thank you!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very attentive and resourceful.

  • Maritza V.
  • Verified HomeBuyer
  • March 16, 2021
  • North Las Vegas, NV

Very attentive and resourceful. Easiest and stress free home buying experience I’ve had.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Need more quest parking lot because of no driveway and small

  • Nancy O.
  • Verified HomeBuyer
  • February 25, 2021
  • North Las Vegas, NV

Need more quest parking lot because of no driveway and small garage. Two small bedrooms are not enough space In the living room are good space but it’s hard to put tv in a wrong direction.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - If you're looking for these qualities: a well built home in a

  • Charles E.
  • Verified HomeBuyer
  • February 09, 2021
  • Clermont, FL

If you're looking for these qualities: a well built home in a quiet neighborhood with nice neighbors you will find these at KB homes

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Happy with overall apart from Design Studio

  • SOUMAVA B.
  • Verified HomeBuyer
  • January 12, 2021
  • Leander, TX

I am happy with overall experience apart from the design studio. I also filed a complaint for the design studio. Apart from that it was overall a good experience. Thanks, Soumava

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Great company to do business with!

  • Tyler B.
  • Verified HomeBuyer
  • January 12, 2021
  • Fuquay Varina, NC

Great company to do business with!

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The KB homesite office staff

  • Christopher S.
  • Verified HomeBuyer
  • December 08, 2020
  • Las Vegas, NV

The office staff was great, responsive, and very intentive. The Studio process was very rushed and once covid started it was merely impossible to make and additions or changes, which we were told we would have two studio sessions and we really only received one. A few options were left out and we figured it out after the construction had begun. The construction phase was dragged out during covid which forced me to stay at an undesirable place for four months long than intended but our contractor was able to finish the home before their projected date. The home was finished with minor issues ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5