KB Home Reviews

great design studio selections and floor plan options. Fast process and quality work

We are super happy with how our home turned out. It was a smooth and easy process and everyone was very helpful. Have no complaints and would highly recommend to anyone looking to build a new home! Our sales agent Cliff and superintended Parker were amazing!

When it comes to KB, workmanship is up to par. The PM team is very knowledgeable and attentive to your building needs. KB sells team and relationship building needs work. They are not transparent and are not very personable. They are thier to sell you a product, and thats it. Recommend working with a broker outside KB and expect to be on your own.

I love everything about KB HOme. The Rep was professional and understanding that my husband and I want to be in our first home. Our Rep helped us picked the best floor plan for us that we loved and was in budget. Loved how they took their time to talk us through the process and worked with us to the very end.

Thank you for the opportunity to buy a KB built home. We love our purchase.

My wife and I can truly say our experience purchasing our lot and building our house was truly amazing. From the upgrade and design to the building process we were weekly updated . Upon completion we were signed off by John and he was so patient. There are minor issues but Rob our concierge always come to the rescue. Our sales headed by Dale and Courtney plus Mitch , Rodrigo and John saw to it that all our requests were given attention. The loans officer , Jim tried his best . Overall experience , we give them 5 Stars . Thank you KB Homes for bringing our dream house into reality.

Everything was smooth from picking out my lot to the closing. Blayne who I like to point out was wonderful throughout the whole building process!

Everyone from beginning to end was great, helpful and honest.

We were very pleased with the entire homebuilding process. The team was professional, efficient, and worked with great dedication. We feel the workmanship and materials are of excellent quality and we are happy with our new home.

Kb homes make an amazing homes and the team work are amazing with the communication and orientation with the whole process

The home buying experience from sales, purchase and after went smoothly through each area.

Good experience overall but I wish there was more communication on certain things. There is a slope in my backyard which Im not fond of. I wish the location of placement of the AC unit was communicated to me before hand. Some minor issues with workmanship that are taking a long time to get resolved. Other than that all was good

Fee stuff to fix when we did inspection but thats about it

We had great experience. Lauren is easy to approach and great resource!

The overall process was great. Everyone was professional, courteous, informative, and not pushy. KB made my 1st time purchasing a home great!

After final walk through and move-in the customer service rep has been terrible!!! This rep sent the after closing email with a few attachments which included a performance review that he completed giving himself the highest possible rating, could not believe this! Extremely slow to respond (if he even responds), seems very inexperienced answers are always “oh just look on line” or “we don’t do that” even if the KBHomes indicates you do! One plumber he sent out said “oh he is the laziest person! Very sad and not a good representation of KBHomes! Dissatisfied with after purchase responsiveness! This reps attitude, lack of customer service makes me question the actual KBHomes warranty, appears to be no way to get a different customer service rep to work with. He’ll say he will get someone here or let us know answer to question and it rarely happens, we have to follow-up with him! You’ve hired a person who is not reliable and lacks responsiveness,unfortunately have heard same issues with this person by many neighbors in this new community. ... More

The process was very smooth with Jarad answered all questions and sent weekly update, very friendly. Wes took the time went through everything with mem when I need or asked for assistance he was there, and still keeps in touch and follow ups

Horrible drywall finishing as you can see where seams are everywhere. Robert is a horrible project manager and missed many steps and requests on my home after discussing with him personally several times.

I had a good experience with KH Home. Everything works perfectly with me.

Such a great experience. Everyone is Good at what they do.

Would recommend KB Homes to friends and family.

My overall experience was pretty good. Any issues or concerns I had the Project manager made sure these things were addressed.

From the day I moved in, many things were already broken. The materials used feel very cheap, and everything seems to break easily. Even months later, the problems remain unresolved, and responsiveness to issues has been very poor.

We lived in Florida twice before over the years and made the big decision to move after viewing KB home with Donna at Somerset!! Everything ended up going so smooth and easy after all. We decided on the floorplan, the lot, upgrades at the design center all on our second visit. We are extremely satisfied on our decision, and couldn't be happier!!!!

Good communication with the builder