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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11754 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11754 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - feel about the entire process, from initial purchase to final

  • Marc R.
  • Verified HomeBuyer
  • April 23, 2021
  • Corona, CA

feel about the entire process, from initial purchase to final move-in They’re all very accommodating and helpful We love the house the quality and value is great The builder is really accommodating and friendly. We would definitely recommend the builder to other potential costumers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales staff and mortgage officer

  • Ahmed M.
  • Verified HomeBuyer
  • April 23, 2021
  • Georgetown, TX

Great experience , Rob and Michelle went above and beyond to make it such a great smooth buying experaince !.If I would to purchase another home I will definitely consider KB homes again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Frances and John very helpful

  • Mary C.
  • Verified HomeBuyer
  • April 23, 2021
  • Kissimmee, FL

Frances and John very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The knowledgeable and helpful staff

  • Carol T.
  • Verified HomeBuyer
  • April 23, 2021
  • Jacksonville, FL

My process was a little complicated to begin with - but with the help of KB homes knowledgeable team - it was all worth it! I'm excited to be in my beautiful, spacious and quality-built home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very happy with my home!

  • Michelle V.
  • Verified HomeBuyer
  • April 23, 2021
  • Anaheim, CA

Very happy with my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The level of professionalism

  • Ramel C.
  • Verified HomeBuyer
  • April 23, 2021
  • Spring Valley, CA

The whole team truly made a dream come true!! I thank everyone involved

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - From sales to superintendent, all great people.

  • Yanyan Y.
  • Verified HomeBuyer
  • April 23, 2021
  • Lincoln, CA

From sales to superintendent, all great people. It was a smooth home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I really like my new home!

  • Thanh O.
  • Verified HomeBuyer
  • April 22, 2021
  • Redlands, CA

I really like my new home! Everything is perfect!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Working with Deborah in the sales office. She was so nice.

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2021
  • Rohnert Park, CA

Check things carefully in your walk throughs. I was so excited to see it, I didn’t notice things that are bothering me now.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great experice!

  • Jose F.
  • Verified HomeBuyer
  • April 22, 2021
  • Perris, CA

Great experice! Good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very helpful, understanding and answer most of the questions

  • Marc R.
  • Verified HomeBuyer
  • April 22, 2021
  • North Las Vegas, NV

Very helpful, understanding and answer most of the questions or concerns about the home and process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone at KB made our dream of having a home a reality

  • Beatriz T.
  • Verified HomeBuyer
  • April 22, 2021
  • Santa Clarita, CA

We had the best experience possible with KB, from the start with Girlie who was attentive, fun professional and just always there to answer any questions no matter how big or small... to Becky and Heather that handled my loan, truly they were just amazing I cannot even express how grateful I am to these ladies for always guiding me tru the process and making sure to explain everything every step of the way!!! I love these two ladies, they are the reason I never felt overwhelmed or frustrated, I really always felt I would get my home in they’re capable hands! Thank you Becky and Heather! But ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home Review

  • Raymond D.
  • Verified HomeBuyer
  • April 22, 2021
  • Las Vegas, NV

I loved the way my house came out! The KB team helped and answered all the questions I had along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The willingness to make the deal happen and provide a great customer experience

  • Gourab B.
  • Verified HomeBuyer
  • April 22, 2021
  • Manteca, CA

The Sales Person I worked with was awesome. Her willingness to make the deal happen and provide a great customer experience made a big difference

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closed two months ago and still can’t use my shower

  • John D.
  • Verified HomeBuyer
  • April 22, 2021
  • Saint Augustine, FL

Still waiting for things they promised and home isn’t done. Closed two months ago...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

KB Home - It's was great.

  • Ava P.
  • Verified HomeBuyer
  • April 22, 2021
  • San Antonio, TX

It's was great. Smooth and exciting experience. Very helpful staffs. Love our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service, communication, great build!

  • Jennifer M.
  • Verified HomeBuyer
  • April 22, 2021
  • CASTLE ROCK, CO

Jeff and Rene were great! My home is beautiful and couldn't be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The house was built in a timely manner and any repairs that were

  • Alexus A.
  • Verified HomeBuyer
  • April 22, 2021
  • Jacksonville, FL

The house was built in a timely manner and any repairs that were needed have been completed in a quick time frame. Everyone was super nice and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

lack of communication

  • Eduardo O.
  • Verified HomeBuyer
  • April 22, 2021
  • Santa Paula, CA

i think the communication was not great. i needed to be on top of the sales team and the lender to get answers

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

KB Home - The construction manager and Warranty girl are amazing.

  • Denis C.
  • Verified HomeBuyer
  • April 22, 2021
  • Saint Cloud, FL

The construction manager and Warranty girl are amazing. The worse experience I having in the studio.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB homes are energy certified and very nice staff they have.

  • Abhishek G.
  • Verified HomeBuyer
  • April 22, 2021
  • Frisco, TX

KB homes are energy certified and very nice staff they have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No other Choice

  • Ayad A.
  • Verified HomeBuyer
  • April 22, 2021
  • Hutto, TX

If I want to fix all the issues in my new house, Will they have to make the house a part and put it again.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

The Team Members Make the Difference

  • Joshua H.
  • Verified HomeBuyer
  • April 22, 2021
  • Winter Haven, FL

Debbie is an excellent sales rep that obviously cares about the purchasers. Ed also goes above and beyond when your home is being built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The whole KB home experience was great!

  • Ryan H.
  • Verified HomeBuyer
  • April 22, 2021
  • San Jose, CA

The whole KB home experience was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New first time Homs buyers

  • Juan M.
  • Verified HomeBuyer
  • April 22, 2021
  • Converse, TX

Everybody was amazing to us! Everybody went above and beyond! They helped us with everything we needed to know about buying our first home! They guided us through out the whole process! Made sure everything was going as it should through out the process! We love our new home we picked what we wanted. Our little family is happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5