KB Home Reviews

My family and I very much happy how KB Homes built the house we like.

Communication was easy, issues were fixed promptly

My buying experience was horrible. Getting accurate and truthful information was like pulling eye-teeth. Things did not start getting better until the PR guy stepped in. Many of the upgrades were overpriced and some of the trades were very careless with their work. But so far, the PR/Warranty person I've been in contact with is outstanding. I am very thankful for that, and the home is nice. But the buying process was one of the most stressful things I have encountered in quite a few years.

Overall great experience. Appreciated the weekly updates. Great experience at the design center considering the Covid challenges. So far I love my home.

Experience was easy and friendly

I had the BEST sales agent! Cody was super attentive throughout the entire process. He was very knowledgable and helped me to feel confident in my decision to buy a home. I also LOVED getting weekly updates from Cody and Drake throughout the building process. Finally, I had so much fun with Jena at the design studio. She brought my vision to life! Now, I'm in my home and it is truly my dream home!

Timely, Streamlined and straught forward process of home buying.

KB has been a pretty great company to purchase our first home through. We did have delays moving in to our home that were unavoidable due to COVID, but once we got in our home we realized how much pride they take in their work. Even after the walk through, they come back multiple times to make sure everything is fine and fix things that are not. Everyone I have had the pleasure of talking with has been very kind. Jennifer in sales was the most friendly, knowledgeable person on the team. If you have a question, she will find the answer! The woman at the design studio was so kind to us also. She was so helpful when picking out our options. She showed us everything, and I mean everything, to help us make the best decisions. Our home turned out so beautiful and we love waking up here everyday. ... More

Great job on everything !

Sam and Jason were very responsive and personable. Good people to work with.

We are happy with the home. However, we still have some issues with the home. Additionally, we recently found out that our property extends past the fence KB installed along the back of our property. We've learned that we need to maintain our property behind the fence, but we have no access to it. We also risk losing that portion of land we own to the neighboring development if it's not maintained properly.

Please do your research before purchasing any home, not just KB, but any home. Check reviews online and also check Better Business Bureau (BBB). I wish I would have done more research before purchasing my Sunnyside Estate home.

KB homes provided me a truly rewarding home buying experience. Linda, the sales agent started it with her smile and caring attitude. Laila and Ana with their help in loan processing. Paul with his constant monitoring of the construction and Alberto of customer service. I may have missed some names to mention but KB homes staff really went the extra mile and made my buying a truly memorable one.

Everything has been great thus far just have a few minor complaints but nothing serious. The house has definitely been worth buying and I have also recommended some people to do the same.

Do your research first, get a realtor lawyer to review your contract and offers, visit your construction site every week, stay on top of construction.

My experience with this company was great, with any issue I had the response of their staff was amazing. Cristina was amazing always responded immediately and helped my family and it’s needs!

The entire KB Team is quick to respond to any questions or needs. I have no complaints other than having to do a lot of concrete work and landscaping after the purchase.

Good home I love kbhome.

Materials and quality of work is not that great. It was a rush work despite of the 7 months waiting. Customer service is great.

I went with KB build because of thier reputation and quality. I was both happy and disappointed in the final quality of my home. seems the final details were very rushed. However I have been working with KB on fixing and finishing all the issues I had since moving in and they are very responsive and everything has almost been completed.

We’ve had a very positive experience with KB Home from our initial tour to the contract phase with KB Home Loans, to moving in and getting settled. The customer service reps who have helped us with some issues/repairs upon move-in have provided top-notch service and care; I can tell they enjoy their roles and care about their clients’ experiences. My husband and I are very happy here so far!

KB Homes offer a great product!

Sergio customer service representative was very responsive to all our needs. Very professional and courteous

My overall experience was great

Enjoyed the experience from choosing a home style to the completion.