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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11755 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11755 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Great.

  • Branden K.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great. Everything was good but the financing department

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very friendly and willing to answer any questions you may have.

  • Luke W.
  • Verified HomeBuyer
  • April 16, 2021
  • Valley Center, CA

Very friendly and willing to answer any questions you may have. It was great to have the piece of mind of an experience company building our first home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great home

  • Assaf A.
  • Verified HomeBuyer
  • April 16, 2021
  • Stockton, CA

I love the house being the home of the future

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I felt the process was smooth , the purchase was worth the wait .

  • Carol J.
  • Verified HomeBuyer
  • April 16, 2021
  • Bradenton, FL

I’d do it again if I could.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Great experience from the 1st day to the last.

  • Julio F.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great experience from the 1st day to the last.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Dan the construction supervisor was great

  • Cheryl B.
  • Verified HomeBuyer
  • April 16, 2021
  • Jacksonville, FL

Dan the construction supervisor was great

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great Open Floor Plan!!!

  • Brandon P.
  • Verified HomeBuyer
  • April 16, 2021
  • Manteca, CA

This was our First Home and buying from KB was the Best Choice. Other floor plans we saw at other builders were huge homes with tiny rooms.... KB has open floor plans which was a no-brainer on why we choice KB without hesitation. The quality is phenomenal and the process was unforgettable. We have been living in our new home for a month now and still love it. Thank you KB for building our first and dream home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very good work n helpful people

  • Surinder S.
  • Verified HomeBuyer
  • April 16, 2021
  • Stockton, CA

Very good work n helpful people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a very simple and pleasant experience

  • Gev K.
  • Verified HomeBuyer
  • April 15, 2021
  • San Jose, CA

It was a very simple and pleasant experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Manaement Team

  • Edward L.
  • Verified HomeBuyer
  • April 15, 2021
  • Las Vegas, NV

The builder sales management team provides great support during the development for our home. Sales manager kept us information and provided weekly construction report to us with pictures that we are appreciated very much.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Well built home!

  • Jennifer B.
  • Verified HomeBuyer
  • April 15, 2021
  • North Ft Myers, FL

KB builds a great house! Super energy savings on your heating and cooling bills. They stand behind their homes, unlike other builders in the area. If you're looking for quality, look no further than KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good experience.

  • Meibi W.
  • Verified HomeBuyer
  • April 15, 2021
  • Irvine, CA

Good experience. Will recommend KB to friends and relatives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Home definitely takes pride in their work and their relationship

  • Erica H.
  • Verified HomeBuyer
  • April 15, 2021
  • Kyle, TX

KB Home definitely takes pride in their work and their relationship with their clients. We were impressed by not only the quality of work but the professionalism of everyone we came into contact with during our home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Thanh Q.
  • Verified HomeBuyer
  • April 15, 2021
  • Leander, TX

New house good and 1yr warranty They will make pleasure finished.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very good builder

  • Chengping L.
  • Verified HomeBuyer
  • April 15, 2021
  • Ontario, CA

Very good builder and nice service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was so great :)

  • Joann V.
  • Verified HomeBuyer
  • April 15, 2021
  • Elgin, TX

I had a great experience with KB very time I called or had a situation they handle quickly. Thank for a great Job well done!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Had a great experience with kb home

  • Nhia L.
  • Verified HomeBuyer
  • April 15, 2021
  • Fresno, CA

Had a great experience with kb home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Really solid experience all throughout!

  • Purificacion Y.
  • Verified HomeBuyer
  • April 15, 2021
  • Las Vegas, NV

Really solid experience all throughout!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Michael K.
  • Verified HomeBuyer
  • April 15, 2021
  • Davenport, FL

Customer service Felt like I had to keep quiet and allow the process to happen was told that I need to relax and take it easy and then I shouldn’t have to fight so hard for the things I want that things aren’t going to be perfect but I do feel things can be close to perfect or at least some kind of compromise I also feel unheard and put in my place by Desh A top management position should be able to comfort the homeowner during the purchase felt like I was pushed to the side told no and asked if that was all I should’ve been told something nicer or I should’ve felt like someone was looking ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall thru all the obstacles at times I'm still very happy

  • Haxhire D.
  • Verified HomeBuyer
  • April 15, 2021
  • Saint Augustine, FL

Overall thru all the obstacles at times I'm still very happy with my experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - A pretty good overall experience

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Las Vegas, NV

A pretty good overall experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Professionalism.

  • Helio M.
  • Verified HomeBuyer
  • April 15, 2021
  • Manor, TX

I had my ups and downs in my experience with KB.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Loved every minute of my home buying experience, the updates

  • Christofer H.
  • Verified HomeBuyer
  • April 15, 2021
  • Las Vegas, NV

Loved every minute of my home buying experience, the updates of photos, the clear communication every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The length of time it took to build. I know some of it had to do with Covid

  • Bonita B.
  • Verified HomeBuyer
  • April 15, 2021
  • Jacksonville, FL

Had some issues with not getting the proper appliances that we ordered the length of time to get that situation fixed was a little frustrating. But overall it was a good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great customer services

  • Claudia G.
  • Verified HomeBuyer
  • April 15, 2021
  • San Jose, CA

all staff members are very friendly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4