KB Home Reviews

The first buying experience was interactive, fun and very helpful staff and representatives.

They keep you up to date weekly.

I can't say kb in general, but definitely the people running the show in the neighborhood where my home was built . The worst workmanship I have ever seen..... Like there are so many problems with this home I wish I could give it back. The people they contract with are not professional in anyway. So many corners cut, my slab was jack hammered open 3 times because they did the plumbing wrong ... I could go on and on . Stay away from KB homes.

Since the first day the experience of buying our new home from KB Homes in Sunset Hills, everything has been very smooth, relaxing and pure satizfaction. This people really know what they are doing

The whole buying process was smooth from start to finish. They were also very responsive even after closing and did cosmetic touch ups after moving in.

Within the first month we had issues with the down stairs bathroom toilet clogging. We also had water coming/flooding from the upstairs shower through the walls down stairs. I was assured there was no damage, however, I don't know how this can be known if no one went in to look. I worry about mold developing in the future. Also there was a busted sprinkler pipe in the yard which flooded the yard and inflated my water bill. There are a handful of other things

After 3 months of buying the home, several issues still remain. Some were fixed in a timely manner but others took a long time.

Everyone is attentive to our needs

Genesis and Darin were extremely helpful, they went up and above trying to always make us feel excited and very happy throughout the process.

Buying from out of State, all KB Home Representatives were very accommodating to our situation and responded quickly to our questions.

Really impress with the quality of the house and overall staff. Responsive to questions and concerns. They are understanding and always willing to help us with our new home. I would highly recommend buying KB Homes as they are great homes with great staffs.

Our Overall customer service experience wasn't as pleasurable as I would have liked it to have been, But the ending results were captivating.

Everyone in each department has responded in a timely manner when I had questions and concerns.

The process ran fairly smoothly all around. The different teams were responsive and answered all questions we had thoroughly. The communication was freely given and timelines were pretty spot on. There weren't any major delays or issues.

They made the process easy and answered all questions quickly.

He is honest, friendly, and makes you feel like you are "his only client". He responds to questions and needs in a very timely manner--and does not make you feel like you're bothering him or that you're an idiot. I enjoyed working with him. It was a great experience.

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Excellent Builder. Satisfied with the purchase.

My first Purchase from KB homes was such a breeze that I had to return when I was ready to upgrade. They treat you with Respect and are very communicative during the whole process. We love our new Home! Great craftsmanship! I highly recommend KB Homes! My experiences have been nothing but amazing!

Happy with our new home purchase.

Enjoying the new. The quality is excellent and staff is cooperative, willing to go extra mile to help.

This is a great home builder helping first time home buyer. Dream home comes to reality.

The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.

Easy and excellent experience when buying a home.

The entire process was smooth and everyone was really nice.