KB Home Reviews

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

The KB team has been great to work with. The part that hasn’t been the best experience is the quality of craftsmanship that went into the building and finishing of the home but I guess that’s part of the difficulty of todays straining times of workers and who’s available to work. The KB team has been great at trying to make up for the issues that have occurred and that’s awesome!

Great experience! Love my new home. KB Home made the home buying experience smooth.

Good quality of materials and affordable prices.

Working with Chase was a great experience. He made sure any issues were taken care of promptly and was on top of things

Sales and construction staff were friendly courteous and very knowledgeable. We were especially pleased with the final walk-through and resolution of any minor issues.

Excellent Experience till closing . post closing needs multiple follow ups for any pending items.

Timely, organized, good communication

Super intendent was amazing! They have great customer service after you close.

They were very good at communicating updates including material shortages and revised schedules

Finishing not very well

Love the supers on the build side. Sales a little difficult. Design center is amazing, but you have to really realize when they say no changes, they mean it. Mortgage a bit frustrating because you gather everything to be pre-approved, then have to do it all over again within 30 days of closing. Who has time for that??? Nice people, though. I recommend checking progress on new builds at least once a week to avoid surprises.

Great price home was build during pandemic but still was done right

I had direct contact with my contractor and sales representative which made the building process much easier.

The customer rep, Ryan, for the builders that were actually building the home was great. Very informative, helpful, and responsive. There were a lot of minor fixable issues and overall some quality issues with the home. Things like scuffed baseboards, dents and small holes in the walls. A lot of it seems addressable and nothing major where it woule be unfixable has been seen or found. This is a review a couple months into closing so it will have to wait and see how the place holds up in a couple of years. I’ extremely happy with how responsive the builder is at addressing issues found in the home. ... More

great customer service whenever I call!!

Sales staff was very helpful, flexible and proactive.

The follow up during the construction was great!

I definitely see the value but for the times that we are in I felt that KBs standard feature aren’t enough. They almost force you to upgrade everything to have a updated home, which is unfair in my opinion as this is a new home. And not to mention all of the upgrades you are now making will make it harder for your house to appraise. I wish they went through the standard features before signing your contract. But at the end of it, we do love our home despite the disappointments through the process

KBhome have good team workers from the house agent, superintendent, loan officer, just name it. they will work with your time and budget.

My experience was satisfactory. Thank you!

We bought the house through video calls, and arrived to actually see it 2 months after closing. It’s a pretty good house in a decent neighborhood. Through the buying process and afterwards, the KB staff were there and attentive to our needs and desires. I’m wishing we had seen it in person because it is smaller than expected. The garage is tiny. Room for 2 cars and zero storage, or storage with zero cars. The extra bedrooms are tiny. Room for a queen bed but no dressers. But it is a very nice house, and the staff were/are great

Overall a good experience and we are happy with our new home!

Ask questions, visit site often.

Overall good experience, there are a few details missed probably do too production goals