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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11263 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11263 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Really appreciate the constant feed back in regards to my questions.

  • Julie V.
  • Verified HomeBuyer
  • April 09, 2019
  • Katy, TX

Really appreciate the constant feed back in regards to my questions.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall very happy with everything.

  • Alexander Q.
  • Verified HomeBuyer
  • April 07, 2019
  • San Tan Valley, AZ

Happy

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

AWESOME EXPERIENCE

  • Edna W.
  • Verified HomeBuyer
  • April 02, 2019
  • San Antonio, TX

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Good

  • HaiHong Z.
  • Verified HomeBuyer
  • April 02, 2019
  • Sacramento, CA

Good

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Thanks!

  • Ryan O.
  • Verified HomeBuyer
  • April 02, 2019
  • Elk Grove, CA

Thanks!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The staff are very helpful throughout from walkthrough to closing

  • Edna R.
  • Verified HomeBuyer
  • April 01, 2019
  • Las Vegas, NV

The staff are very helpful throughout from walkthrough to closing ...like Imman and Peter...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Salesman Great! House is Great! Some of the Finishing touches not so great.

  • Mike S.
  • Verified HomeBuyer
  • March 27, 2019
  • Jacksonville, FL

My wife and I love our new home and the location. Our salesman was wonderful, he took the time to explain everything that would be happening..guesstimating on the timeline of how fast/slow things would happen. He answered all of our questions. Our first walk thru on the house went well and what we found wrong wasn't that bad. The disappointment has been getting the problems taken care of that were pointed out prior to our move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Happy but frustrated with milestone things to get fixed

  • Shannon W.
  • Verified HomeBuyer
  • March 26, 2019
  • Cave Creek, AZ

All in all very happy with home.. As we get more organized in the home we have details that we come across that needs to be address. I feel that when we call my husband and I get the “we should have know about this soo et”. It’s hard moving into a home and trying to see what need to be addressed all at once doesn t always happen.. In addition, the items that need to be address always takes up to three weeks for someone to fix it.. Feels very unorganized and we had to reach out FYI complete our 10 and 30 day where I feel that KB home should have some accountability to notify us.. very ...

KB Home responded:
Hi Shannon, thank you for your feedback. If you would like to be contacted by a representative of KB Home to discuss any concerns, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - Responded with urgency.

  • Alain R.
  • Verified HomeBuyer
  • March 22, 2019
  • Riverview, FL

Responded with urgency.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Great customer service by sales agent Wess and construction manager

  • Raquel B.
  • Verified HomeBuyer
  • March 21, 2019
  • San Antonio, TX

Great customer service by sales agent Wess and construction manager Gary. Loved working with them. Gary is very young, yet very knowledgeable

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great builder!

  • Abdul U.
  • Verified HomeBuyer
  • March 19, 2019
  • Richmond, TX

KB Home is a great builder. You wont find the same quality anywhere else. The whole build process was a great experience and very engaging from start to to finish!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Satisfied

  • Rosalie S.
  • Verified HomeBuyer
  • March 15, 2019
  • North Las Vegas, NV

Ask for paint choices

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall good home to live in

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2019
  • Pflugerville, TX

Overall good home to live in

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home review

  • Edwin Y.
  • Verified HomeBuyer
  • March 12, 2019
  • Port Saint Lucie, FL

Our home experience with KBHome started when meeting the sales person who was professional while making us feel like personal friends. Through out the building of our home, our sales person, Kathryn kept constant contact and the construction supervisor, Charles was always available for any questions or concerns we had. We are very happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home delivered on time!

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2019
  • Upland, CA

Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good experience

  • Juan S.
  • Verified HomeBuyer
  • March 12, 2019
  • AURORA, CO

Great staff, from the sales office, customer service (warranty) and design studio. Everybody very nice and helpful at all times.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Company

  • Geninfar C.
  • Verified HomeBuyer
  • March 07, 2019
  • SAN ANTONIO, TX

The home buying experience was great. The experience to first hand pick what you think was important in your new built home was awesome.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I love my KB home

  • Martha A.
  • Verified HomeBuyer
  • March 05, 2019
  • Leander, TX

I love my KB home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • William M.
  • Verified HomeBuyer
  • February 27, 2019
  • Porter, TX

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Real estate agent is the key to a home purchase!

  • Joel D.
  • Verified HomeBuyer
  • February 27, 2019
  • Brentwood, CA

Real estate agent is the key to a home purchase! Look for someone with a heart!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - Great floorplan and salespeople.

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2019
  • Las Vegas, NV

Great floorplan and salespeople. Everyone was professional and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Satisfied with qualify.

  • NICOLE B.
  • Verified HomeBuyer
  • February 14, 2019
  • Katy, TX

Satisfied with qualify.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Happy to be Home!!!!

  • Julius O.
  • Verified HomeBuyer
  • February 13, 2019
  • Manor, TX

Pick out all of the things you want at the design store, then go over your list and cut the things you can live without but keep the things that makes it yours.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Service

  • Lalita P.
  • Verified HomeBuyer
  • February 13, 2019
  • Manteca, CA

KB Homes Sales Office In Manteca Ca, Has an excellent customer service.The Rep Thomas And Patricia were Tenacious and Conscientious with the entire process.I have recommended KB Homes to my friends and family.We own couple of KB Homes and are pleased with the homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great direct hire employees.

  • Michael C.
  • Verified HomeBuyer
  • February 11, 2019
  • Georgetown, TX

As with any construction crews, it's all about the subs. The direct hire employees can not be everywhere all the time, so the subs try to get by with stuff. The direct hire folks with KB were very responsive and addressed any issues we found with the workmanship of their subs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5