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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11442 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11442 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

Customer Reviews

KB Home - There were some areas in the house that needed attention.

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2019
  • Mascotte, FL

There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

721 Desert Senna Ave

  • Roseller R.
  • Verified HomeBuyer
  • September 17, 2019
  • North Las Vegas, NV

Gena R made the home buying experience from KB Home very pleasant and memorable. She assisted us from the time we toured the model home to the handling of the keys after we close. She continued to send us weekly updates (with photos), and responding to every one of our numerous questions promptly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome community , location and beautiful houses.

  • Naitik S.
  • Verified HomeBuyer
  • September 17, 2019
  • Newark, CA

Awesome community , location and beautiful houses.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

2091 Wind Chime Way

  • Eric B.
  • Verified HomeBuyer
  • September 17, 2019
  • New Braunfels, TX

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Streamlined process from start to finish. A well-oiled machine.

  • Frank B.
  • Verified HomeBuyer
  • September 17, 2019
  • Tucson, AZ

KB has got it down to a science, or rather, an art. Amazing to me how quickly everything was completed, and deadlines consistently met. Head foreman David Hartman was friendly, professional, and responsive to our concerns throughout. Minor complications were resolved in a timely manner with excellent customer service provided by Ben Heese and staff. All contractors assigned to fix items during the inspection phase were prompt and professional. Useful information was provided to us (the homeowners) to help understand how said items work. Good communication was provided throughout the ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good purchasing experience

  • Windermere L.
  • Verified HomeBuyer
  • September 17, 2019
  • Windermere, FL

Good attention, materials, and quality in general.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Outstanding value and support

  • Kris R.
  • Verified HomeBuyer
  • September 17, 2019
  • West Melbourne, FL

Great details friendly service building a community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jesus R.
  • Verified HomeBuyer
  • September 17, 2019
  • San Antonio, TX

My home was built faster than expected ..

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price paid

  • Leonilo A.
  • Verified HomeBuyer
  • September 16, 2019
  • North Las Vegas, NV

The reason I gave 4 stat of value for the price paid, a better quality of clothes shelving should been used instead of just ordinary wire shelving. Also, the garage should have been painted completely with white color instead of unfinished.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home experience

  • Jose P.
  • Verified HomeBuyer
  • September 10, 2019
  • Vallejo, CA

The whole buying experience was pleasant and all my questions were answered in a timely manner, my only complaint would be that the builders do not include irrigation hook ups for the back yard.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Jason B.
  • Verified HomeBuyer
  • September 10, 2019
  • Universal City, TX

The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Jose C.
  • Verified HomeBuyer
  • September 10, 2019
  • Saint Cloud, FL

Is always a great experience to see the construction process since the beginning.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Good

  • Eun C.
  • Verified HomeBuyer
  • September 10, 2019
  • Houston, TX

Good Thank you

Total Score 5


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - all over good

  • Davinder B.
  • Verified HomeBuyer
  • September 10, 2019
  • Roseville, CA

all over good

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience with KB homes!

  • Charlotte M.
  • Verified HomeBuyer
  • September 10, 2019
  • Cary, NC

I would highly recommend working with KB Homes. We had a great experience and are enjoying the house very much. The workmanship is very high quality as are the building materials were used. Any minor problems we have had have been fixed quickly and without trouble. Throughout the building process the work site was kept incredibly clean and we were free to visit as much as we wanted to check on the progress. The house was completed right on schedule. The building superintendent for our neighborhood has been amazing to work with and has made our entire experience easy. Any complaints we have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Staff are wonderful floor plans are awesome I don’t like the

  • Jacqueline T.
  • Verified HomeBuyer
  • September 10, 2019
  • Houston, TX

Staff are wonderful floor plans are awesome I don’t like the fact that every thing you have pay extra for a door knob a porch light etc. but other than that I am enjoying my new space

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Customer Service

  • John R.
  • Verified HomeBuyer
  • September 10, 2019
  • Elk Grove, CA

Customer Service was outstanding. Bryon truly cares about what the buyer wants. The process was very smooth and if there were any delays etc. he would let you know right away. The Design Studio was excellent in making sure what personal touches you wanted to add but keeping you within your budget. Rocky, Rob and their whole team go above and beyond to ensure the homeowner are satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nice builder

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2019
  • Sacramento, CA

The staffs are friendly and professional. They will listen and answer my inquiries. They are very helpful on selecting items on upgrading my house.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Second house we buy from KB

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Universal City, TX

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Outstanding

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Aurora, CO

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :)

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant experience

  • Bill L.
  • Verified HomeBuyer
  • September 03, 2019
  • Hutto, TX

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Positive First Buying Experience

  • James R.
  • Verified HomeBuyer
  • August 28, 2019
  • Austin, TX

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Anonymous
  • Verified HomeBuyer
  • August 27, 2019
  • San Antonio, TX

Make sure you fix every detail before final walk

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3