KB Home Reviews

Very good service, some areas of the process need to improve on their response times.

Overall, very happy with home except for too many outside and garage stairs (6) for a ranch home. Also, porch handrails do not come sanded so plan on homeowners doing that themselves. Otherwise, good work and done quickly.

There were some minor issues at the 30 day, which is expected. However, I rated 4 in those 2 areas because some of the issues should have been seen prior to move in plus it's been 3 weeks and there are still a few outstanding issues that have not been addressed.

Everyone was very helpful and sincere in all requests

We were thoroughly pleased with the process from sales to design and construction. Our KB sales and construction manager contacted us weekly from permitting through closing.

Very pleased with the purchase and the process.

Very accurate on home delivery.

Well Done

Thanks for the excellent support.

Good location. News homes.

Service quality is good, final product too. Just upgraded materials are somewhat over priced.

Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.

I exceptionally would like to praise Ms Gena for her constant updates towards the construction of my new house

Nice house

The quality of the products and the work is excellent.

I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!

Tim was excellent - very responsive!! Excellent to work with!!

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it until we moved in and I noticed our garage cement was full of chips. Would have liked to be reimbursed for the $110 U-haul rental, but didn't get much traction on that wish with KB. As mentioned we are happy with the home and happy that KB fixed the problem. ... More

Great House. I like it so far

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

Very reasonably priced for new builds. Low maintenance, solar included

Very good

Excellent people and very knowledgeable. Great customer service end to end.

My wife and I are very pleased with our expectations as to what we received. The people that helped us went above and beyond, I really only have great things to say about the people, and that helped us tremendously as this was our first home buying experience.

Everything up to closing on the new build was flawless and without issue, and even the small issues when the final walkthrough/acceptance was done was responded to in a quick manner and resolved.