KB Home Reviews

Everyone was extremely professional, helpful, and responsive.

Great experience, everyone was very helpful

Good quality materials, on time.

KB home did a great job as a whole. I’m very pleased with my new home

Great experience with kb homes.

Very good customers service, very good construction over all and at the time to move in very good experience.

I got a very good crew to work with from the beginning to the end! Questions were promptly answered! Overall, nice experience!

While there were some issues, that needed major attention I would like to take a moment to highlight two people that in our opinion, went above and beyond to not only ensure that the many situations was addressed but personally ensured that we were informed every step of the way. First I would like to highlight Raul Garcia, Raul was not only personally involved in every aspect of the home buying experience, even once the home was handed over Raul, would stop to visit, call , text and answers all questions that we might have. Raul not just listened to our concerns he heard what we were saying and took the necessary steps to remedy the issue as best he would. He connected us with the right people and stayed engaged the entire process. The second person I would like to is Robert (Bob) Dinsmore from the moment that Bob got involved with the issues revolving the broken and none functioning appliances, Bob did everything that he could to make sure that we were taken care of, like Raul, Bob would ask detail questions about the situation and understood that at times the situation caused by faulty appliances placed the entire household in danger of coming in contact with COVID-19. Bob answered all of our questions and ensure that we were taken care of in a timely manner. I would like to thank both Raul and Bob for their support through this ordeal. ... More

Great experience and good communication

Excellent service and professionalism especially from Dinh. I love my house

I had a wonderful experience and I’m very happy with my home.

The Mortgage Loan Originator was amazing! When there was an issue (unfortunately there was an unusual amount), she helped fix it. She knew how to empathize with me during the home buying process and I have enjoyed working with her! I recommend that you request her by name if you are making a home purchase with KB Homes. KB Homes (for unknown reasons) has a ton of red tape that customers must go through before getting to the finish line but having someone like my Mortgage Loan Originator in your corner will help alleviate the pain. Thank you!

easy and good experience buying home

We are pleased with the experience and the help received from Phillip. Thanks

Marc & Garrett were very helpful

Great experience! Highly recommend them.

smoot experience, totally recommendable!!!

Sales people are great, friendly, knowledgeable. Can't comment on the trustworthiness, I've only been in-home about 40 days, that's to-be-determined. Also to-be-determined is my opinion on the quality/workmanship, as I'm having an appliance issue already, as well as an issue with a window.

Great experience. Would recommend to others.

Sales helps with any questions you have. Builders always respond with answers to questions. Loan department is always there to help with the buying proe

We were amazed by the time and effort put into helping us make our home our own. The selections are amazing and plentiful. Even with COVID they were able to timely plan with us and provide ample time to get selections down.

We love our new home!!

Everything was great and I was really please.

Great customer service! Great home! So very happy!

Like the floor plans, spacious.