Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11481 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11481 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Satisfied Overall

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2019
  • Austin, TX

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great House.

  • Javier E.
  • Verified HomeBuyer
  • July 20, 2019
  • Windermere, FL

Great House. I like it so far

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s a beautiful house!

  • Jacki L.
  • Verified HomeBuyer
  • July 18, 2019
  • Lake Forest, CA

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great priced homes for new builds

  • Kerry S.
  • Verified HomeBuyer
  • July 17, 2019
  • Live Oak, CA

Very reasonably priced for new builds. Low maintenance, solar included

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I am very pleased with everything

  • Gerardo P.
  • Verified HomeBuyer
  • July 17, 2019
  • Houston, TX

Very good

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Excellent people and very knowledgeable.

  • Nakul S.
  • Verified HomeBuyer
  • July 17, 2019
  • Milpitas, CA

Excellent people and very knowledgeable. Great customer service end to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

My wife and I are very pleased with our expectations as to what we received. The people that helped us went above and beyond, I really only have great things to say about the people, and that helped us tremendously as this was our first home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everything up to closing on the new build was flawless and without

  • Justin O.
  • Verified HomeBuyer
  • July 15, 2019
  • Marana, AZ

Everything up to closing on the new build was flawless and without issue, and even the small issues when the final walkthrough/acceptance was done was responded to in a quick manner and resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - We are very happy that we choose a KB home.

  • Jesus G.
  • Verified HomeBuyer
  • July 11, 2019
  • Chino, CA

We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

BILLS REVIEW

  • William M.
  • Verified HomeBuyer
  • July 09, 2019
  • Gilbert, AZ

GREAT CUSTOMER SERVICE.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

FHA

  • Yeng M.
  • Verified HomeBuyer
  • July 09, 2019
  • Maricopa, AZ

Overall great experience for first time home buyer. They’re not just doing their jobs, their honest. Broke it down step by step. Thank you KB Homes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Buying experience

  • David P.
  • Verified HomeBuyer
  • July 09, 2019
  • Fuquay Varina, NC

KB Homes strives to satisfy the home buyer at every turn. Prompt response to any and all questions, provides appropriate guidance on options, taking the time to fully explain all details including warranties and who to call for assistance if needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Loved working with Martin and Kuellen.

  • Jacklyn S.
  • Verified HomeBuyer
  • July 09, 2019
  • SAN ANTONIO, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Fantastic service

  • Allen B.
  • Verified HomeBuyer
  • July 09, 2019
  • Conroe, TX

Fantastic service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall pretty good except for some things .

  • Luis H.
  • Verified HomeBuyer
  • July 01, 2019
  • Richmond, TX

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very good experience

  • Tyler S.
  • Verified HomeBuyer
  • June 29, 2019
  • Las Vegas, NV

KB Home made our entire process easy! Good communication throughout the process, always helpful, and quick to address concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New KB townhome

  • James J.
  • Verified HomeBuyer
  • June 28, 2019
  • Houston, TX

Purchasing our home from KB Homes was a pleasure. Everyone, from the sales staff to the Project Manager, was responsive to our needs. Every request was taken care of in a timely manner. We are impressed!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I had great experience with everyone that dealt with.

  • Maneesh K.
  • Verified HomeBuyer
  • June 26, 2019
  • Sacramento, CA

I had great experience with everyone that dealt with. KB Homes has really great people working for them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB

  • Jameel A.
  • Verified HomeBuyer
  • June 25, 2019
  • Aubrey, TX

Vince our point of contact with KB has been beyond outstanding. Any questions or concerns I have, Vince is quick to help and resolve the issue. He has made me value and trust KB as a builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am happy with the process

  • Natalie W.
  • Verified HomeBuyer
  • June 25, 2019
  • Georgetown, TX

Nice home, great neighborhood. KB were very attentive to fix any minor issues prior to closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my vacation home

  • John D.
  • Verified HomeBuyer
  • June 24, 2019
  • West Melbourne, FL

Stay on top of your house and issues will be extremely pleased in the end

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

poor design

  • Yu W.
  • Verified HomeBuyer
  • June 20, 2019
  • Tucson, AZ

Poor designs for the master's toilet (the door and the space) and the second bath.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - The experience with the builders and sales team are excellent

  • Oscar R.
  • Verified HomeBuyer
  • June 19, 2019
  • SAN ANTONIO, TX

The experience with the builders and sales team are excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I am very satisfied

  • Katherine M.
  • Verified HomeBuyer
  • June 19, 2019
  • Riverside, CA

I am very satisfied

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall A Very Positive Experience

  • Sandhya S.
  • Verified HomeBuyer
  • June 18, 2019
  • Round Rock, TX

Hassle free, expedient and timely communication on progress of construction. Very good support from the construction supervisor Trevor F., who is very customer oriented and helpful all the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5