KB Home Reviews

Really impress with the quality of the house and overall staff. Responsive to questions and concerns. They are understanding and always willing to help us with our new home. I would highly recommend buying KB Homes as they are great homes with great staffs.

Our Overall customer service experience wasn't as pleasurable as I would have liked it to have been, But the ending results were captivating.

Everyone in each department has responded in a timely manner when I had questions and concerns.

The process ran fairly smoothly all around. The different teams were responsive and answered all questions we had thoroughly. The communication was freely given and timelines were pretty spot on. There weren't any major delays or issues.

They made the process easy and answered all questions quickly.

He is honest, friendly, and makes you feel like you are "his only client". He responds to questions and needs in a very timely manner--and does not make you feel like you're bothering him or that you're an idiot. I enjoyed working with him. It was a great experience.

Overall I am happy with the house except the road noise that can be heard very loudly from my bedroom. The windows needed to be soundproof. Otherwise Bill (the superintendent) has been exceptional with everything we have needed or with our concerns.

Excellent Builder. Satisfied with the purchase.

My first Purchase from KB homes was such a breeze that I had to return when I was ready to upgrade. They treat you with Respect and are very communicative during the whole process. We love our new Home! Great craftsmanship! I highly recommend KB Homes! My experiences have been nothing but amazing!

Happy with our new home purchase.

Enjoying the new. The quality is excellent and staff is cooperative, willing to go extra mile to help.

This is a great home builder helping first time home buyer. Dream home comes to reality.

The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.

Easy and excellent experience when buying a home.

The entire process was smooth and everyone was really nice.

Fair and trying hard to get work completed or repaired, He is working with all kinds of subcontractors that may or may not do quality work and he does address it. These things are being corrected as promised.

Buying experience could definitely be better. We went with another lender and got the vibe KB wanted us to choose their lender.

They were extremely helpful and responsive to our needs and requests.

Even though our process was much longer than normal due to COVID and furloughs, our sales team was amazing at checking in weekly (especially during the period I was out of work). KB canceled our contract but honored the prices when I went back to work. Not something they had to do, and it showed me they cared about us. Throughout the process everyone was prompt at responding to questions or any issues we may have had. I couldn’t imagine doing this process without the great people at KB.

Slow service, house was not fully ready at moving. Still no responses.

KB homes are a professional organization that helped placed my family into one beautiful home. Thank you KB homes

KBhome went over and beyond to make the home buying experience fun, and exciting! I love my customized KBhome!

Jael did such an excellent job from presentation to the very end. If I know of any one in the market for a home looking for a hassle free and joyful experience, I’d definitely refer them to Jael.

KB homes are very good brand but response to issues are not great

Edger, Joel, Abel, Michelle, outstanding people. Great customer service and help