KB Home Reviews

Purchase single story home love the floor plan Some cabinet doors missing and last time I checked still missing im not happy about this also a/ c air screen missing. Great sales people and superintendent

This year was affected with raw material delays but the kb team kept us well informed

There have been unresolved quality issues with the master bathroom since we moved when the house was inspected. Today after almost 1 month and a half living in the house, we couldn't have used the bathroom since we moved. There are still small unresolved issues but those still there after long time without being resolved properly.

KB office sales reps were great and very helpful. I was very pleased with KB until we moved. After moving in, I am waiting on things to be done on the house we moved into in Feb. No call backs from people and I have been calling for weeks now. We have had multiple no shows from the repair people so it has taken weeks to get minor things done and we still have other things needing attention. Also one of my upgraded items has not been installed and I keep getting the runaround on when this will happen. I don’t feel like I am getting the same treatment now that we have closed on the home.

I really enjoyed buying my first home with Kb. The buying process was weird so to me being remote most of the times. The major problems came with communication. It was times where I’d bring up an issue that myself or my lender needed an answer too and wouldn’t hear back for days. Also upon moving in there was and still is problem such as the appliances in my home that have not been addressed.

Nice neighborhood and good sized lots

Great customer service and attention to clients, made the experience go smoothly.

Sales promised a complete home in 6 months however the construction team said it would be closer to 9. So from the beginning, I was being misled. My weekly updates were not always kept, one time i had to ping the construction mgr as I hadn't heard from him in a month. The updates were never complete. If 5 things were complete, i was informed about one. Sales promised weekly updates and photos and that never happened. I hired a 3rd party inspector and he pointed out issues that I then had to beg to get addressed. The best advice I would give someone is research everything and stay in top of the construction team. Get a 3rd party inspector. Loan and design studio personnel were top notch. I felt pressured over and over again to rate the team with 10s even though they know they were not warranted. ... More

I was able to get more house for price I paid

The home that KB built for us is our first home. My husband and I love the great customer service that Angie gave. She made us feel comfortable and welcomed. Tony is also amazing and we truly appreciated all the calls we received from him, while he was building our home. The only downfall would be the Financial part/mortgage originator rep named Rosa. She was not responsive and we definitely didn’t have a good experience with her. So needless to say we went with another mortgage company that was more helpful and responsive.

Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).

This is my first home buying experience and I am happy to enjoy the journey with KBH.

While our house was almost 7 months behind schedule, we still love the home. In our area, it was a great deal, especially for a new build. There are some quality issues with the home (paint not even, wrong fixtures installed, internal walls / corners that aren't completely straight), but KB has been quick to help us fix them. We like it a lot and were pleasantly surprised at the whole design process.

This was an overall great experience. Dahlia was absolutely fantastic! The entire staff that I worked with, Mike the builder and Camille were so responsive and helpful. I always felt comfortable speaking with them and always trusted their views. Great experience.

To0ok 10 months! constantly changing dates of when it would be finished. We wish they would pay more attention to details.

They did a good job considering the current challenges of the market. It had some bumps in the way but overall I am happy and feel like I got a great house.

Despite the supply chain issues, the house is very nice and worth waiting for.

Rough start but things got better.

In the beginning there were some non-communication issues with the financial part and construction (toward the end) but that was remedied. Everyone was pleasant during the process just a few areas that need improvement. There were some minor cosmetic issues with the house as far as workmanship (a little disappointing) My warranty rep Kyle has been great getting everything I need fixed. He stays in contact with me weekly to make sure all my concerns with the house are getting done. Thus making me a happy customer.

I must say the initial process of working with Derek and Andrea was GREAT. They walk me through and explain everything that I needed to do to make sure I wasaproved.

Ensure u communicate with KB Home and builder. Other than experience was great.

Overall it was a good experience

Our Sales Representative and Construction Supervisor were great to work with.

A great homebuying experience overall

House wasn’t completely finished when we moved in and it’s been 7weeks now and we are still waiting for things to be finished. We love our house just wish they would have completed the job prior to us moving in.