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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10642 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10642 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - All in all pleased with our home.

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2021
  • Winchester, CA

All in all pleased with our home. We did have some issues come up, but that’s the case with any house. They have been good to respond when we send a request.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - House went up quickly.

  • Avery B.
  • Verified HomeBuyer
  • May 25, 2021
  • Leander, TX

House went up quickly. Had the winter storm not happened in Texas it would have been completed right on time. Team was helpful. I love my home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Be prepared for patience.

  • Katie T.
  • Verified HomeBuyer
  • May 25, 2021
  • Kissimmee, FL

Be prepared for patience. the process was long but worth it.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Overall great experience buying home with KB homes.

  • Sangam R.
  • Verified HomeBuyer
  • May 11, 2021
  • Lacey, WA

Overall great experience buying home with KB homes. It was good to learn and have options for new homes and they have nice selection in fair price. Design studio visit helped us customized our home the way we wanted. It would be lot better it value was fairly priced as per the market for the buyer that are trying to pick some selection. Other than that, it was nicely build with great customer service.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Buying my first home was easier than I thought!

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2021
  • San Antonio, TX

Buying my first home was easier than I thought!

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - Had a great experience

  • Javier C.
  • Verified HomeBuyer
  • April 22, 2021
  • Salinas, CA

Had a great experience

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - I enjoyed my experience with KB Knoxridge.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Converse, TX

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

The people!!!

  • Karisma H.
  • Verified HomeBuyer
  • April 01, 2021
  • Boerne, TX

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - the superintendent was great and responsive.

  • Tammy C.
  • Verified HomeBuyer
  • April 01, 2021
  • Las Vegas, NV

the superintendent was great and responsive.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good communication

  • Derek R.
  • Verified HomeBuyer
  • March 31, 2021
  • Las Vegas, NV

Good team of people that helped with all issues that arose

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Most issues resolved quickly.

  • David L.
  • Verified HomeBuyer
  • March 31, 2021
  • Menifee, CA

Most issues resolved quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - My experience with KB was excellent Denise whenever, I called

  • Pauline S.
  • Verified HomeBuyer
  • March 30, 2021
  • Lancaster, CA

My experience with KB was excellent Denise whenever, I called he would respond and. Help me. Related to my home. He is a True professional that cares. Also Nastacha at KB would also reach out and ensure all was going well and make herself available to explain things related to KB documents and construction time lines.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great price, but the quality is a little compromised

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2021
  • Loveland, CO

The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - KB homes are very good brand but response to issues are not great

  • Ranga A.
  • Verified HomeBuyer
  • March 09, 2021
  • San Jose, CA

KB homes are very good brand but response to issues are not great

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - I would buy from them again.

  • Gerald O.
  • Verified HomeBuyer
  • February 22, 2021
  • Jacksonville, FL

I would buy from them again.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great customer service!

  • Karen B.
  • Verified HomeBuyer
  • February 17, 2021
  • Jacksonville, FL

Working with the Dan, the Supervisor post closing, he was very communicative and thorough in checking in on my satisfaction with quality of the work and addressing any concerns.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Had a good experience - wish communication was a little more

  • Anonymous
  • Verified HomeBuyer
  • January 29, 2021
  • Las Vegas, NV

Had a good experience - wish communication was a little more proactive at times. Disappointed with some of the workmanship - seemed rush with the way some of the finer details such as the paint boarders or things that are crooked.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Excellent staff at sales and design center.

  • Gerardo H.
  • Verified HomeBuyer
  • January 26, 2021
  • San Antonio, TX

Excellent staff at sales and design center. Workmanship and sod use is not the best.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Sales/office staff were responsive and professional.

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2021
  • Riverside, CA

Sales/office staff were responsive and professional. There were a few hiccups that needed to be negotiated along the way, though this is probably typical of any homebuying experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Made our first time home buyer experience a great one.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Patterson, CA

Made our first time home buyer experience a great one.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Norma and Kullen are awesome!

  • Dorothy B.
  • Verified HomeBuyer
  • January 19, 2021
  • San Antonio, TX

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

What stood out most about my experience was the people who helped me with everything and stood by my side with anything I needed. Joan Diana Rick

  • Matthew H.
  • Verified HomeBuyer
  • January 14, 2021
  • Victorville, CA

The experience of purchasing my first home was a lot of stress to be honest. I thought KB did a good job on answering my questions. At first I had trouble getting in contact with My First loan officer. I had plenty of question right after going forward to build a home with KB. Later down the road I was assigned a different person to help with my question and loan they did an amazing job. Overall I’m pretty happy with My home. Nothing really major was wrong with my home and if there was The response time to fix it was great can’t complain about how professional they are about fixing things. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - We are pleased with our home.

  • James F.
  • Verified HomeBuyer
  • January 12, 2021
  • Houston, TX

We are pleased with our home. I wish I could've had a different backdoor but overall we're satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - I was great the personal in sales department

  • Alma M.
  • Verified HomeBuyer
  • January 12, 2021
  • Tucson, AZ

I was great the personal in sales department

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Houses are expensive but also we need more upgrades which makes

  • Suresh T.
  • Verified HomeBuyer
  • January 12, 2021
  • Pflugerville, TX

Houses are expensive but also we need more upgrades which makes more expensive,,..working with the team of KB is great, it’s our first experience for home..we are satisfied..thank you

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4