KB Home Reviews

As a first time home buyer I was a slight nervous but KB home answered all the questions myself and my wife had, they also kept us well informed with the process of the house. If we had some questions or concerns they’d always be there to answer our calls. More than anything they were always honest with us.

Sales team is awesome. Mortgage team followed closely.

Lack of communication and professionalism with other departments, but Customer Service/Construction team provides the best customer care.

Rocky and Ron are great. They made sure that I am happy with the home I purchased. Ron is very responsive. He solved all problems I addressed.

Very pleased with the home building and buying experience with KB Homes. The process was fun and exciting, and everyone was extremely friendly and helpful. My project manager had amazing attention to detail, was very thorough, and communicated with me on a regular basis,

Still waiting for superintended to finish details that were left incomplete in my home!

The KB Copper Creek Team has been outstanding to work with though my journey in to my new home. All the way through the processes was a great experience!

That KB Homes provides a high-quality home at a good price

Friendly staff all around. Helpful and work hard.

Very Helpful, knowledgeable and dependable.. I Love My New Home!!

Made our first time home buyer experience a great one.

Very good customer service and quality homes. Don’t regret the decision at all.

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Our home was scheduled to close on Nov. 30 & KB home made sure our home was done before thanksgiving holiday & we closed on Nov. 25 the same day we signed! It was amazing having our home for thanksgiving! It was the best thanksgiving gift ever!

The whole KB team was so great to work with. From when I first walked into the office, the salesperson was very friendly and helpful. They were there to help me with the process of the application to getting qualified and even being excited for me in the end. Thank you all so much for all of your help!

Our interactions with the sales office and construction superintendent has been great/off the charts. However, the quality of construction has left something to be desired.

Our Builder was awesome!

This builder gave me all the information regarding my home and made it easy to work with a home lender. I was pleased with the quality of the home and met all my expectations. I am a first time homeowner and KB Homes made it easy and simple to get me into my new home.

The whole experience was really good. Everyone I worked with was very knowledgeable and helpful. I especially like that I was able to choose all my finishes

KB is a good builder.Contractor will work with you.Make sure and know all that you want and install before you purchase and visit the home frequently during the build.

Great communication during build and follow up to make sure all is taken care of!

We closed 2 months ago. Much of our original punch list is still not repaired. The ceilings in 2 rooms began to sag. They've come in twice, ripped ceilings down leaving us without access to the master bedroom and living room/ kitchen. Ceiling is still not right, lights are removed, crown molding removed and damaged. And they have not shown up the last 2 days when they were scheduled, so I'm left without full access to my master bedroom. "I had an emergency at another location" and "I'm swamped, I couldn't get there today", after being told by the regional construction manager my home was a priority. I'd hate to see how they treat someone who's not a priority. ... More

Just good experiences all around.

KB built our neighbors home after ours was built. They built the same model as ours with their windows all mirroring ours. The fence is lower then the windows, therefore we can see into each others homes. We have NO privacy!

To make sure they keep an eye on their building in progress. I do love my home. Things can change how I feel about the workmanship if things are fix. And so far they are being fixed.