KB Home Reviews

It was a great experience. Thanks.

Great company and everything went smooth

From our sales person to the walk through, we were amazed at the ease of the home buying process! It was more exciting to receive the weekly updates as well. KB Home was our first new build purchase, the quality was great and we love it!

It wasa great experience I have with KB home

Good communication and good material.

it was a good experience

Everyone involved in our first home buying experience made the process easy!

It was a great first experience for me!

It was a great experience. This is my second KB Home, so the last house I bought was also a KB Home. I like the responsiveness and knowledgable staff that KB Homes employs.

Had a plumbing issue within the first day after closing, my home was not complete before the move on. Surround sound wasn’t installed or the screened in patio. Issues were resolved quickly. The house overall is beautiful and nicely built once the issues were addressed and fixed.

Very good home buying experience.

From the first moment that I met with the salesperson, to the walk through with the builder, to the follow up with the claims department, the customer service has been excellent!

Lindsay and CJ both were Fantastic! as well as Gregory.

Excellent process for my first house

My experience with the builder and Sarah was awesome. They answered every question I had and was able to assist me when needed. My 3 star rating is due to the loan officer, Sylma. As a loan officer she was not knowledgeable and very incompetent. She would give closure dates and not make her deadlines. Instead of her being honest with the changes in the closure dates she would put blame on others. I was told my closure date was changed due to waiting on meters to be installed. Once the meters were installed my closure date was changed again because she was waiting on GSFA to approve me. When I contact GSFA I was told my application was not received. Immediately after I contacted Sylma and told her what was said and who my point of contact was and only at this time she admitted to me she was not familiar with the program and had to get educated on it. Her apologies were not accepted because I had asked her before I went with KB Loan if she was knowledgeable to the program and was told yes. I forgot to mention I had given my landlord my notice to move, so I was displaced for three weeks and had stressed this to Sylma and her supervisor Steve. Both of them promised to get the paperwork done ASAP, but that didn’t happen. It took GSFA a few hours to approve my application, but it took them over three weeks to process and submit a few pages. Unacceptable! ... More

Wonderful Office staffs, building Supervisor and Warranty Manager. The Home loans department agents were pretty good and responsive. Great and smooth experience buying home with KB builders.

Great home and great experience!

Easy, smooth process!!! Everything we asked for was delivered!!!!

Everyone from Joel my salesman to Edgar was very helpful and attentive to my needs

Everyone is genuinely kind, professional and available.

Excellent Staff From Frank To Jake To Luis and his boss who covered him when he was out And the rest of the staff

the kb home builder is very good.

The way they build the house is great.

from the beginning to end, everything was perfect

Good communications with builder: Maynard