KB Home Reviews

That to stay on top of all inspections so that they do not run into water leaks. Then have to have home ripped up so the can dry and repair. Also.make sure all parts are there for any appliances they buy fom KBhomes.

The buying process was great. Everyone was professional and very helpful. After we moved in there was great follow up.

I was able to close on my house sooner with the builder being done before the expected date.

The people we have dealt with have been great. The attention to detail of the final product needs more quality control. We have had some minor issues that probably should have been caught in the building process.

We love kb homes! And our sales rep! We just have problems with the construction manager since he had promised that he would get our sliding door fixed before moving in, but 2 months later it’s not fixed yet. But overall great! My sales rep Was amazing! She helped up with the house buying process since it was our first home!

not satisfied with followup with paint touch up and lights and they need to quality check the subs job

Overall it was great with just a few hiccups.

Positive home buying experience but once you move in it’s a different story

Great company. Really enjoyed the process but the basic house without upgrades is not worth the price and some of the upgrades are a little on the pricey side. We did a lot of upgrades ourselves after we closed. Overall would build with them again.

We moved in, and shortly after, the COVID19 quarantine went into effect. So, this had a bearing on the responsiveness to our requests. The biggest plus are the people we have been in contact with to address our issues. They are quick to answer our emails. This is our second new KB home, and we immediately noticed a better service and product from our first experience 11 years ago. I understand that the models are “cookie cutter,” with many upgraded options, but it would be nice if some structural items could be changed, like a pocket door or garage options that wouldn’t change the engineering structure of the home. Overall, happy with our new home! ... More

The workmanship looked rushed. Lots of imperfections. Hire an inspector.

Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!

I have found issues in the quality of the work done and not so great explanations for the issue.

Beautiful home from the looks but luckily I got it inspected right before closing and it was many things not done or completed after being told it was completed. I have electrical issues I have water leaking from the vents in the downstairs bathroom I have leaking water from upstairs bathroom . The front door isn’t sealed properly at the bottom bugs can come right in. The second floor . You can hear everything every step someone takes . Not what I expected for almost a half a million dollar home.

KB Home has been an exceptional resource in my process of buying my first home. The seller, builders, and legal representatives made it easy for me. Thank you.

The workmanship is very poor and the response time on warranty issues it’s really bad

Things are broken and I have to call manufacturer after when I just moved in. Should be responsibility of KB not the homeowner.

They want you to sign the contract. Give tou the house unfinish. Had alot of issues. Until not its not resolved. Promises promises promiese BS.

Still waiting for construction deficiencies to be addressed AND corrected. 60 days in, very disappointed. Sales & financing went great - all other aspects are lacking.

Warranty person ignored my request.

The loan experience was the best for me. There was no pressure. Lisa was so helpful. She walked me through the process. She made me feel relaxed and happy. So much so I recommended KB to my friends who were looking to buy.

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.

Happy with the KB Home. Many unfinished issues that are taking a long time to get done. KB selling rep. was great. The house is very comfortable, the layout is very functional. The neighborhood is very good.

There’s a lot of things that need fixing but if it wasn’t for me discovering how lazy the work was done considering the island power cord was never done under the island except 5 inches away and under the carpet is unacceptable. Thats a fire hazard which gives me more concern to uncover more things as it’s coming along. Ken and Jacquie were great overall and this review is not towards them but towards their works they used which they had no choice in such a terrible market we were going through.