KB Home Reviews

If you are looking for a personable experience KB Home is the builder to go with! The whole process really felt intimate and personalized. Nothing but a great experience from initial contact to getting our keys. Highly recommended!

Thank you KB and all those who played a role in my purchase and the entire building process. I love my home.

Everything was very well done as of closing. KB then discovered that a leak had been created in a pipe when a subcontractor installed insulation in a wall. KB very quickly addressed the problem, dried the affected area, and replaced some molding, drywall and a bit of carpeting. After a through clean up, KB even compensated us for the time and bother by installing an additional option. I believe how a company and its staff respond to a problem is usually the most important measure of its quality and commitment to its customers.

Recommend KB to everyone specially first time buyers. Extremely smooth purchase. Easier than buying a car. Definitely will be building another home with KB

KB’s support of your transition into your new home did not end with the giving of your new home keys. Excellent support continues after moving in and continues to date. KB change are excellent professionals from building to moving.

The layout of the home is wonderful. Wide open space. The finish carpentry was sub-standard but Robert was on top of it and had the problems resolved. I wish there were more options at the design center for light fixtures.

Thank you to Sapna, Tanika, Dustin, Bria and Shelby.

KB Home Sales team was excellent.

It was pretty seamless for the most part. At a certain point in time, my on-site sales rep had been moved and there was no follow-up or redirect to a different rep who was still at the community. We kind of struggled on that aspect for a little as our only point of contact became either our Loan Officer , Tammy, who Was AMAZING, or Tony our project manager. Some questions felt like they needed to be directed to someone not even stationed at the property site any longer, and also having that sales rep presence would have helped with applying follow up to requests or inquiries made to the construction team and creating a sense of urgency to a necessary degree. In that sense there was a shortcoming from KB to not facilitate that process more seamlessly. Also, my cousin got a house down the street and was welcomed with a blanket and KB home box of other goods, we did not get so much care. Could really care less about that- however it goes back to the principle of the issue of not providing that same level of customer service and relations that we initially received and expected through out. As far as quality, every aspect has a human touch so nothing could really be perfect, however it did bother us that our studs, walls, and trusses were all framed after really heavy rain and thus made all boards muddy. Something we still see on exposed members in the garage and in the attic as well. ... More

Thomas was always helpful , was available throughout the process . kB homes are beautiful

In purchasing my home I found the staff at KB homes knowledgeable, patient and kind. Specifically Jason, Scott & Will. They patiently answered my questions, helped me with decisions and went above and beyond to make my home buying experience less stressful. There are others that were helpful but these three men, stand out among the rest for helping me make my home vision come true.

Dawn was the pinnacle of professionalism and checked in proactively each week. The home is beautiful, small issues were fixed before the final walkthrough and I am pleased so far with the performance of this home.

Great service and communication from all the employees provided to are families 5 star

Buying my home was an easy process thanks to the staff at KB.

It seems that this house was a rush build - which left a lot of deficiencies. The customer service and warranty team are diligently working on issues.

My experience building with KB Homes was wonderful. I would recommend them to anybody. The process was easy and efficient and overall very organized.

In my role as Building Asset and Acquisition Manager at Community Home Trust, I work with Site Superintendents for newly constructed homes that are being added to our inventory. We are very appreciative of the partnership with KB Homes at both Stanat Place and Bridgepoint developments.

My experience was seamless and the KB sales & financial group made me feel heard and comfortable throughout the whole process.

Overall very solid experience from the entire KB team, amazing selection of options from the design studio along with solid construction and easy build process at a very reasonable price. Very happy with my choice.

Norman has been very quick in addressing issues or questions we have had. Overall experience has been amazing. Great quality home and energy efficient

Experience not great, but had no choice of backing out sale.

I had a great experience highly recommended for new home buyer

My experience with the KB Hollister team was a great experience. From the agent, construction manager, finance, to customer service - they have guided us through this process and made it smooth. I’d recommend to my friends to work this outstanding team if they move to Hollister.

I am very happy in my new home.

Michael and Will have done a fantastic job with any questions that I may have. They respond quickly. The two people that helped me with the design studio also did a fantastic job helping my wife and I choose the colors for our home. I'm really pleased with the overall experience.