KB Home Reviews

Thank you for the amazing buying experience and for the all the help throughout the process and for helping and checking in during move in!

Great service from start to finish will definitely recommend.

Great experience during the entire home build process

The whole KB team was great!

I appreciate that everything was explained to me plainly and all contacts were responded to timely.

Overall, excellent experience. Overall good quality. Our only issue was after we signed a contract for what was selling price, a week later prices were dropped substantially but we were stuck to the contract we signed. We probably would've upgraded if they would have allowed us. Other than that, we love the home.

From Sales office to closing of escrow, the team was very helpful in answering all questions and concerns. Superintendent Allen resolves every concern in a timeline scheduled. Thank you team.

Working with KB Homes to build our new house was an exceptional experience, resulting in a beautiful and well-crafted home that my family and I adore. The construction team was professional, the design process was seamless, and we were thrilled with the final product they delivered. However, this entire positive experience was dreadfully overshadowed by the sheer incompetence of their in-house financing, KBHS Home Loans. Our assigned loan officer, Rick Morgan, single-handedly turned a dream into a stressful nightmare through his consistent lack of communication and inability to manage our file properly. We faced constant delays, were given conflicting information, and felt completely unsupported during the most critical phase of the purchase. His unprofessionalism nearly cost us our closing date and added an immense amount of unnecessary anxiety to the process. While KB Homes as a builder exceeded our expectations, Rick our loan officer, failed us miserably. I would recommend the builder but strongly caution everyone to secure outside financing and avoid the in-house lending services at all costs. ... More

Final home inspection handled well.

Vanessa- kb homes sales very helpfull & responsive Trevor- kb homes did a good job on doing paint retouch,, explanation on how appliances works and fixed all items that needed to be fixed in the new homes. Overall, the unit #63 was constructed satisfactory. I will recommend my friends to consider KB Homes when buying new homes.

Everything was great and awesome

Everyone from Sales, Melva to loan process with Phala and Studio, to construction and Danny's team were amazing, responsive and knowledgeable.

It was easy and fast

My sales agent Vanessa was great. Gina loan agent was amazing and Henry the superintendent was great. Always right there to answer question and made sure things got corrected in a timely manner. Customer Service needs work

My inspector missed plumbing issues that should have been hound.

They did the great job!

My experience was exciting being able to view homes then see your vision of your on home was great the design layout was great every1 was so kind very friendly answered all questions on the build an the layout was done so very professional an the builders were very nice people overall they all did a amazing job i love my home the the interior an exterior was built with all the colors an style I love it was a great experience thank u all

My sales and construction team were outstanding. The communication throughout the process was timely and accurate. It was a wonderful experience!

The sales team was incredible in keeping me updated with the progress of my home. The construction foreman was AMAZING in taking the time to walk through everything with me and my realtor. Truly very happy with my overall experience with KB and would highly recommend them as a builder

The whole experience from beginning to move in was quick and very easy. I was pre loan appproved in 15 minutes, and final approval in a week. We close in less than a month. The home is very well built and the fit and finish is really good. Several features you usually have to pay much more for.

She always greeted us with a smile and made time to tour model homes. We re-revisited Wellington Pointe after shopping around similar homes in the Monroe area. I never felt pressured to sign a contract, but we eventually did & were able to close in the time she promised. The details in our house are excellent quality. Miguel met us a few times to walk through & we were able to request simple repairs prior to move-in. We love the size of the rooms, high ceilings & private lot. Although the property is currently under construction, they clean our street regularly.

The house itself is beautiful and located in a great area. The quality of workmanship is decent, though the contractors sometimes leave much to be desired. Overall, we are grateful for the finished product and have enjoyed living here. However, after some time, we've noticed that certain shortcuts were taken during construction. It's important to be aware that while you'll get good value for your money, the building process tends to move quickly, and some corners may be cut by the builders.

From the sales process, financing and customer service follow up, everyone was super helpful and encouraging.

They are the Best! Heidi is our Sales Representative! Christian is our Construction Superintendent! They are the Best of the Best!

For the most part it was a pleasant experience. The days leading up to closing were incredibly stressful, though. It seemed as though there was no communicaiton between KB homes, KB home loans, the lawyer's office, and my realtor/myself. No one was on the same page, the loan office was unhelpful and condesending, my house wasn't completed/cleaned before closing. And it was just overall an incredibly stressful experience.